Diana Brooks

**** ****** ***** *******, ** ***** Phone: 202-***-**** Email:ad45sx@r.postjobfree.com Profile: Seasoned, highly efficient, and well organized professional with over twenty five years of experience in security and safety. Versed in the development and implementation of effective security policies and procedures. Excellent knowledge of law enforcement principles and practices, criminal investigation techniques, and security equipment operations.

EDUCATION

University of District of Columbia, Washington, DC Major: Special Education Trinity College, Washington, DC Major: Art History McKinley High School, Washington, DC HS Diploma, June 1986 PROFESSIONAL EXPERIENCE

MedStar Southern Maryland Hospital Center, Clinton, Maryland Security Officer 07/2004 -Present

● Provide a safe and secure environment that allows patients, visitors, and associates to receive quality services, while minimizing threats against their personal well-being and/or damage to property.

● Knowledge of Avigilon Monitoring and Cardholder’s Database System. Program associates employee ID and give them the appropriate access to doors throughout the facility.

● Knowledge of Fastpass Visitor Management System. Direct and assist others while also making temporary badges for visitors, associates, contractors, and vendors while posted in the Hospital’s main lobby.

● Exercise independent judgment in the implementation, application, and enforcement of laws, regulations, and hospital.

● Inventory and secure patient valuables inside of security safe and send all unclaimed items to Patient Relations.

● Assisted the Director in planning, coordinating, and directing security and safety programs to include loss prevention parking/traffic control, patrolling of physical property, enforcement of statutes and hospital regulations, inspection of facilities, and investigation of criminal acts.

● Operate video surveillance equipment and maintain recording capabilities of equipment. Operate computerized security systems to lock and unlock doors. Prepare reports of activities occurring during the assigned work shift.

● Assist the Director of Security in developing and implementing security and safety procedures and ensure compliance with occupational safety and health standards, hospital policies and procedures, and applicable state and federal laws.

● In the event of an incident, conduct an investigation and write a detailed report on the Safety Net Program of any criminal activities and/or violations of safety standards.

● Work effectively with people from a variety of culturally diverse backgrounds. Exhibits excellent customer service skills.

● Inspect all vehicles used by the department to ensure that they are properly equipped and maintained for everyday use.

● Monitor the safety and security of the hospital campus through mobile and foot patrol. 1 Page

Diana Brooks

1086 Dorset Drive Waldorf, MD 20602 Phone: 202-***-**** Email:ad45sx@r.postjobfree.com CERTIFICATION & TRAINING

Cardiopulmonary Resuscitation (CPR) Certified AHA Healthcare Nonviolent Crisis Intervention (CPI) MedStar Southern Maryland Hospital Center Mental Health First Aid USA National Council for Community Behavioral Health Good to Great Training Professional Leadership Institute American Sign Language (ASL) Gallaudet University, Washington, D.C Driver’s License State of Maryland

Security Guard License State of Maryland

References available upon request

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