NJENGTI

CAROLINE

YAJE

SALES &

HEALTHCARE

ad45rx@r.postjobfree.com

+971*********

Sharjah, United Arab

Emirates

SKILLS

Sales

Medication

Administration

Physiotherapy

Critical Thinking

CPR & First Aid

Pharmacology

Creativity

Flexibility

Teamwork

Communication

Empathetic

Writing

LANGUAGES

English

IELTS band 7.6

French

Arabic basic

PROFILE

A motivated commercial chartered individual with specialist expertise in communications, negotiations, and handling multiple tasks in different areas. A strategic and agile thinker known for fast thinking and problem-solving by tackling ambiguous problems and effectively communicating solutions. A planner and active schedule individual.

PROFESSIONAL EXPERIENCE

Noon E-Commerce, Senior logistics Assistant

2020 – present Dubai, United Arab Emirates

•Processed customer orders from stores for efficient and timely delivery.

•Handled trouble calls from customers, stores, and drivers to resolve issues fairly.

•Managed customer service case portfolios keeping information organized, on hand, and confidential.

•Processed requests for vendor credits where applicable to help everyone stay efficient.

•Assisted as needed in reporting, and special projects assignments and helped trained new logistics employees. Avenue Home-care, Patient Attendant

2021 – 2022 Sharjah, United Arab Emirates

Basic Patient Care – Patient Recovering from a Stroke. Basic Patient care – cancer patient. Basic Patient care – Dementia patient. Responsible for helping patients with ADLs, such as bathing, grooming, toileting, eating, and moving. Serving meals and helping patients eat and ensuring that patients receive appropriate nutrition. Safely lifting and moving patients into and off the bed; also, turning, or repositioning patients for comfort and prevention of bedsores. Taking vital signs by measuring a patient’s blood pressure, pulse, and temperature, and then recording their findings and reporting them to a doctor to determine whether action is necessary

Exquisite Collections, Sales Representative

2017 – 2020 Dubai, United Arab Emirates

•Resolve customer complaints and guide them in making their

•purchases. Ensure all customer needs were met, complaints were resolved and maintained good customer service. Received and processed cash checks and credit payments.

•Restock old and new items and help in stock taking. Pamrox Fashion, Customer Service/Sales Representative 2016 – 2017 Dubai, United Arab Emirates

•Generating leads. Meeting or exceeding sales goals. Negotiating all contracts with prospective clients.

•Helping determine pricing schedules for quotes, promotions, and negotiations.

•Preparing weekly and monthly reports. Operating cash registers, managing financial transactions, and balancing drawers.

•Directing customers to merchandise within the store.

•Ensure high levels of customer satisfaction through excellent sales service.

•Organized customer information and account data for business planning and customer service purposes.

EDUCATION

Cameroon General Certificates Of

Education (CGCE) Advanced level,

St.Michael Academy Of Science

And Arts Nkwen

2012 – 2015 Bamenda, Cameroon

CGCE Ordinary level, Government

Secondary School Ekombe Bonji

2007 – 2012 Buea, Cameroon

CNA SKILLS

•Vital Signs Collection

•Cleaning and dressing of wounds

•Handling a bedpan

•Oral hygiene.

•Perineal care

•Repositioning patients

•Care monitoring

•Blood sugar monitoring

•Charting and clinical

documentation

•Mobility assistance

•Bedsore Prevention

•Output Monitoring and Reporting

•Nutrition and Diet

•Surgical Preparation

•Wound care

•Medication Administration

•Injury prevention

•Infection prevention and control

•Human Anatomy & Physiology

•Pharmacology

•Physiotherapy

•Psychiatry

•Microbiology

•CPR & First Aid

•Companionship and emotional

support

•Feeding tube management

COURSES

CERTIFIED NURSING ASSISTANT,

Strong Point Educational Training Institute

2022 – 2022 Dubai, United Arab Emirates

Successfully Passed the Nursing Assistant Certification from American Medical Certification Association (AMCA), at STRONG POINT EDUCATIONAL TRAINING INSTITUTE, UAE,

Official Testing Center.

Basic Life Support, Strong Point Educational Training Institute 2021 – 2021

Completed BLS (Basic Life Support) ASHI Certificate with 3.5 CME Credit points DHA Accreditation.

NASAL AND ORAL SWAB SPECIMEN Collection,

Online Course

2020 – 2020 Chicago, United States of America

Successfully completed and passed NASAL AND ORAL SWAB SPECIMEN Collection Online Course for Covid – 19

Certificate in Hospitality and Tourism, CIS Hôtellerie, centre de formation en hôtellerie bar-restaurant et cuisine 2016 – 2016 Douala, Cameroon

Conference Waitress Certificate, Chariot Hotel

2016 – 2016 Buea, Cameroon

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