Independent Adjuster Property Field
Resume:
GREGORY FABIEN
CONTACT
*******@*****.***
Haines City, Florida
SKILLS
Symbility proficient
Content Claim Handling
Flood claim handling
LANGUAGES
Creole
Bilingual
French
Intermediate
Spanish
Conversational
PROFESSIONAL SUMMARY
Seasoned Independent Adjuster with a proven track record at E.A. Renfroe, adept in Symbility & Xactimate and handling complex claims in the field or desk, including high-volume wind/hail incidents and catastrophic events. Demonstrates strong communication skills and a meticulous approach to property inspections, with an emphasis on efficient resolution and policyholder satisfaction.
Chef; Passionate candidate experienced in the hospitality industry. Expert in menu creation, recipe development, and kitchen operations. Highly skilled in designing and executing unique dishes that maximize customer satisfaction.
EXPERIENCE
February 2018 - October 2022
Independent Adjuster
E.A. Renfroe
Handled property/commercial/Daily/Remote claims for all perils
Performed property inspections that followed client and firm guidelines
Coordinated with contractors through various claim processes
Accurately assess extent of damage to properties
Build estimates on Xactimate and settle with policy holders
Examine policy coverages to ensure claim is covered, and dictated denial letters
Maintained frequent communication with policy holders during claim process
Handled heavy claim load thoroughly.
Property Field deployment Illinois
E.A Renfroe-State Farm
Handled 100+ Wind/hail claims; inspections, wrote estimates, reconciled with contractors and public adjusters, daily contact with policy holders and agent's offices
Property field deployment Louisiana hurricane Delta
E.A Renfroe-State Farm
Handled 70+ wind/water/ claims; a few large loss estimates, reconciled with contractors and public adjusters, daily contact with policy holders and agent's offices
Property field deployment Mississippi
E.A Renfroe-State Farm
Handled 100+ Wind/water/hail claims; inspections, wrote estimates, reconciled with contractors and public adjusters, daily contact with policy holders and agent's offices
Virtual assist desk adjuster Mississippi
E.A Renfroe-State Farm
Handled 100 wind/ice/snow/freeze/water/hail claims; helped managed field adjusters claim inventory, reviewed adjuster estimates for accuracy, dictated letters, wrote estimates, contacted policy holder for settlements.
ECTA Virtual auto desk adjuster
E.A Renfroe Personal/AWC express
Handled 70+ auto claims, established liability, issue payments, settle with policy holders, create invoices, coverage decisions.
Stewardship/Claim Ownership
E.A Renfroe Personal/AWC express
Handled 200+ Wind/hail/water/back up of sewer/freeze/ice/snow; Handles claims from start to finish, reconciled supplements, denials, personal property claims, dispatch adjusters/contractors, write estimates, constant communication with policy holders and agents.
March 2018 - October 2020
Chef de Tournant/Head Chef of Zeta and Myth bar
Hilton Bonnet Creek, Orlando, US
Oversee preparation of food in all areas during assigned shift
Assist and support kitchen team members
Coach team members to improve career in the kitchen
Visually inspect food quality and presentation during service
Ensure compliance with federal, state, local and company health, safety, sanitation and alcohol awareness standards and food storage procedures
Speak directly with guest regarding allergies, dietary restrictions, etc.
Developed menus, recipes, and plate presentations for special events and new menu items.
Analyzed financial statements regularly to identify areas of improvement in terms of efficiency and cost savings.
Maintained accurate records of inventory orders and deliveries.
Reviewed daily sales reports to determine popular dishes for future promotions.
Trained kitchen staff in proper cooking methods, plate presentation, portion control, safety procedures and sanitation practices.
Prepared weekly work schedules for kitchen staff according to projected business volume.
Daily meeting with front of the house manager to discuss guest reviews and ways to raise guest satisfaction metrics as needed.
Drafted employee schedules to accommodate staffing needs.
Coordinated with vendors to ensure timely delivery of fresh ingredients while maintaining budget restrictions.
December 2013 - March 2018
Kitchen Supervisor
Hilton Bonnet Creek, Orlando, US
Oversee preparation of food in all areas during assigned shift
Prepare fish and meats
Assist and support kitchen team members
Set up daily specials and happy hour food
Visually inspect food quality and presentation
Ensure compliance with federal, state, local and company health, safety, sanitation and alcohol awareness standards
Ensure compliance with federal, state, local and company food handling and food storage procedures
Speak directly with guest regarding allergies, dietary restrictions, etc.
March 2013 - December 2013
Line Cook
Hilton Grand Vacations, Orlando, US
Oversee and prepare food items according to designated recipes and quality standards
Oversee and maintain cleanliness and food sanitation
Manage guest orders in a friendly, timely and efficient manner
Ensure knowledge of menu and all food products
Stock and maintain par levels for designated food station(s)
Practice correct food handling and food storage procedures according to federal, state, local and company regulations
Prepare requisitions for supplies and food items, as needed.
February 2012 - April 2013
Banquet Cook/Line Cook
Marriot, Lake Mary, US
Able to prepare foods as directed by the Executive Chef
Comprehensive knowledge of preparing foods in keeping State and Federal Health Codes
Thorough understanding of cooking equipment utilization
Hands-on experience in answering questions of guests
Profound ability to create buffet displays
Prepared food items for customers in a timely and consistent manner
Controlled quality and uniformity of all food served
Practiced sanitation and safety to ensure the total customer satisfaction
Ensured station and all food supplies prior to service are clean
Produced orders in a timely manner.
March 2007 - March 2012
Youth Counselor
City Of Orlando, Orlando, US
Supervising children grades k-5
Maintaining a fun safe environment for children
Coordinating many recreational games
Steady communication with the parents of children in the program
Assisted in developing strong partnership with Dover Shores Elementary
Set up tables for various community functions
Operating front desk: answering phones, making tuition transactions
Performed opening procedures for entire building.
October 2011 - February 2012
Adidas Sales Associate
Hilton Grand Vacations, Kissimmee, US
Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model
Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador
Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones(s)
Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards
Minimize loss by actively maintaining sales floor awareness while serving customers
Completes sales transactions quickly and accurately while adhering to cash protection procedures
Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
May 2010 - August 2010
Line Cook
Moe's South West Grill, Universal City Walk, US
Monitor holding times of products and discard expired or inferior products
Clean, organize, and restock all stations
Clean utensils, equipment, walls and floors
Recognize and adhere to all sanitation, safety, security policies and procedures to provide a safe environment for all
Follow recipe and preparation guidelines.
January 2009 - April 2009
Direct Marketing Sales Representative
Vector Marketing, Orlando, US
Scheduling appointments with potential customers through personal referrals
Presenting Cutco products to customers in their homes, in a demonstration usually lasting 45 minutes to an hour
Used suggestive selling techniques
Filling and submitting customer orders at the office.
March 2006 - May 2007
Crew Member
Oerther Foods: McDonalds, Orlando, US
Operated grill and kitchen areas preparing a variety of menu items
Maintained clean cooking and preparation stations
Detailed kitchen areas and commercial food service equipment
Cleaned lobby area
Unloaded company trucks carrying our products.
EDUCATION
January 2013
Under Graduate: A.A. Degree in General Studies Graduate: Degree in Culinary Management. in Culinary Management
Valencia Community College
May 2007
High School Diploma
Boone High School
CERTIFICATIONS
Serve-Safe Manager Certified
DCF Certified
Florida home state License 0620- Adjuster-All Line License W454049
California Earthquake Accreditation 11/7/2022
Licensed in Alabama, Mississippi, Texas, Georgia, California, Oklahoma, South Carolina, North Carolina, Michigan, Vermont, New Mexico, Louisiana, West Virgina, Kentucky, Florida.
CERTIFICATES AND SKILLS
DCF - 4C, Orlando, Fl, 05/2007, 07/2007, 40 hours of Child Care training completedServe-Safe Manager CertifiedFlorida home state License, 11/17/2017, 08/31/2024, 0620- Adjuster-All Line License W454049California Earthquake Accreditation, 11/7/2022Licensed in Alabama, Mississippi, Texas, Georgia, California, Oklahoma, South Carolina, North Carolina, Michigan & Louisiana
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