Jamie LeBlanc

Resume for potential employment

Metairie, LA 70002

ad45qa@r.postjobfree.com

+1-504-***-****

I possess the training, knowledge, skills and experience required to effectively and efficiently perform the duties pertaining to various occupational fields, which include the medical, retail and clerical industries.

In regards to each individual occupational field, I have accumulated a vast amount of knowledge and skills through experience to properly perform each occupation effectively and efficiently to the best of my abilities.

In reference to the medical field, I have 10 plus years of lab experience as a Certified Phlebotomist, an area in which I am very knowledgeable, skilled and experienced, as well as my M.A. Certification, which has allowed me opportunities to train, work and gain the experience of working the different positions in relation to a physician office in various field specialities. As a Phlebotomist, I possess the skills and abilities necessary to properly perform phlebotomy on patients ranging from infants to geriatric.

I have on many occasions assisted with the accessioning of all incoming specimens, which required proper patient verification, the scanning, labeling and, if required, to aliquot, then properly store each specimen accordingly in preparation for shipment and testing. I also possess the training and certification required to properly issue the collection of Non- DOT and DOT UDS while properly following and maintaining the chain of custody protocol, before, during and after the collection of the specimen.

I am also trained in the area of properly collecting DNA specimens, by means of a buccal swab, blood or hair.

In reference to a physicians office setting, I have the knowledge and experience to properly perform all required duties expected from any M.A., which includes assisting the Physician in all areas pertaining to delivering each patient excellent patient care, obtaining prior authorizations for any procedures, medical supplies and various equipment. I possess excellent communication and organizational skills, I have the ability to multitask, I am very detail oriented, which by possessing these skills were beneficial to me in performing the tasks necessary to work the front desk in any medical facility; also essential to my years of working in the retail business. I am responsible, dependable, efficient, and a self starter, who will apply all my skills in hopes of becoming an added asset to your practice or facility in assisting the Physician in providing care for your patients in a professional and courteous manner. I believe by applying all my training, experience, knowledge and skills accumulated over time in relation to these fields, I hope to exceed your necessary requirements and expectations in assuring the complete satisfaction of any patient or customer.

Authorized to work in the US for any employer

Work Experience

Shift Supervisor/Sales Associate

Bed Bath & Beyond - Metairie, LA

April 2020 to August 2022

I was a shift supervisor/ sales associate in the Fine China department. As a shift supervisor, my duties included logging in all new production as it arrived, assisted in moving the items to their designated areas, assisted in the organization and cleanliness of the warehouse, performed inventory on a quarterly basis, assisted manager with setting up area displays. As a sales associate, my duties included assisting customers with any questions regarding our floor merchandise, as well as offering assistance with any bridal registry purchase and shipping transaction of all items for final purchase, maintain an adequate stock of production on sales floor, maintained cleanliness and organization of the dept.

Phlebotomist

Labcorp - Metairie, LA

May 2014 to July 2022

Perform venipuncture on patients ranging from infants to geriatric, performed DOT and non DOT drug screens and collected samples for DNA testing, which was either performed through venipuncture or a buccal swab collection, conducted alcohol testing utilizing ALCO saliva strips. I successfully supervised and maintained the lab in Metairie, which led to me to receive a promotion to Team Leader, in which I oversaw 12 other Phlebotomists and the accounts they were assigned to. I was also required to resolve any accounts receivable issues related to patient billing, supply issues and insurance claims, insurance claim denials in reference to each account I oversaw, posted daily collections for all PSC drawing sites in Metro/New Orleans and Northshore locations, also, any issues that occurred with collected specimens occurring within that account, which I successfully resolved in an appropriate time frame.

Also, upon request, I would assist in the accessioning of all incoming blood, urine and pathology specimens.

This required the scanning, verifying, aliquoting and properly storing each specimen accordingly in preparation for shipment and testing. Retail Sales Associate/Key Holder

Goodwill Industries - River Ridge, LA

February 2012 to April 2015

Assist customers with any questions or concerns regarding items on sales floor, assist customers with making their final purchases using credit card and cash transactions, counted register tills at closing to provide accuracy and balance of all transactions performed, gathered currency for deposit, maintain cleanliness and organization of the sales floor, warehouse and the dressing rooms, hang daily production, assisted store manager with quarterly inventory

• Replenished and rotated product inventory in Home furnishings

• Built relationships with customers

• Collaborated with corporate Management team

• Processed customer Donations upgrades

• Received and processed payments from sales

• Responded to customer inquiries about Merchandise

• Operated point-of-sales (POS) system

• Straightened merchandise displays on sales floor Medical Assistant/Phlebotomist

Dr. Zaveri - Metairie, LA

February 2010 to April 2013

Triage patients, scheduled diagnostic testing, assisted physician with minor office procedures, performed venipuncture, gave injections, performed front desk duties, contacted patients to explain lab and diagnostic results,

performed post hospital and post-op discharge follow up phone calls, scanned patient documents into chart, documentation of all patient visits, new and established in computer, sent new and refillable prescriptions via computer to designated pharmacy, contacted patient insurance companies to obtain prior authorization for patient supplies, equipment, or any physician ordered testing

• Roomed patients

• Performed clinical skills under physician supervision

• Assisted doctor with in-office procedures

• Used EHR system

• Obtained patient vitals

• Administered vaccines

• Scheduled patient appointments

• Performed patient assessments

• Responsible for front office duties

• Processed medication refill requests

Education

Vocational School in Medical Assistant/Phlebotomy

Eastern College of Health Vocations-New Orleans

May 1998 to June 2000

High school diploma

Riverdale High School - Jefferson, LA

Skills

• Clerical experience (10+ years)

• Cash Handling (4 years)

• Customer Service (10+ years)

• Vital signs (8 years)

• Medical Office Experience (10+ years)

• Laboratory Experience (10+ years)

• Phlebotomy (10+ years)

• Patient Care (10+ years)

• Experience administering injections (10+ years)

• Data entry (10+ years)

• Specimen collection / processing (10+ years)

• Triage (10+ years)

• Insurance Verification (8 years)

• ICD-10 (8 years)

• Anatomy Knowledge (10+ years)

• Medical Terminology (10+ years)

• Medical Scheduling (6 years)

• Microsoft Office (5 years)

• Assessioning and logging specimens for transport (10+ years)

• EMR systems (6 years)

• organizational skills (10+ years)

• Laboratory Management (5 years)

• Communication skills (10+ years)

• Medical Coding

• Venipuncture (10+ years)

• Quality Assurance

• Bookkeeping (4 years)

• Inventory control

Certifications and Licenses

Medical Assistant, Phlebotomist

May 1998 to Present

I currently work in the medical field as both a Medical Assistant and a Phlebotomist, both of which I am certified, for over 14 years. During that time, I have acquired the knowledge and skills necessary in fulfilling both of these positions accurately, effectively and efficiently in a physician office, lab, as well as in the field, when necessary. I possess excellent organizational, clerical and computer skills. I am detailed oriented, a self starter, I communicate effectively and clearly to patients and staff, I am reliable and responsible, also possess the ability to multitask. I am also DOT certified to perform employer drug screening for urine and hair, as well as ALCO saliva testing.

CPR Certification

Groups

Volunteer kennel assistant and dog walker for ARNO May 2017 to Present

I have been a volunteer for various animal rescues in the Greater New Orleans area for quite a few years.

It's my love, passion and devotion for animals that keep me committed to giving my time and energy to make sure all animals who are in need of a loving home are given proper medical treatment, food, shelter and plenty of love until they find their forever home. Additional Information

My employment at Goodwill and Bed,Bath and Beyond, respectively, were both additional part time 2nd jobs I acquired for additional income.

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