Nicole Means

ad45nh@r.postjobfree.com

**** ********* ***

Indianapolis, Indiana 46208

317-***-****

OBJECTIVE

To obtain and secure a position with a company that will allow me to serve as an asset by utilizing my work experience as well as my educational background.

SKILLS

Telephone Etiquette

Detail Oriented

Verbal/Written Communication

Creative

Sales

Insurance Terminologies Knowledge

Multi-tasking

Resourceful

Integrity

Impeccable Work Ethic

Working multiple screens

Goal Driven

Remote Capabilities

People Skills

Conflict Resolution

Microsoft Office

I9 Telephone Capability

Computer Literate

Software Installation

Claims Processing

EDUCATION

Indianapolis University-Purdue University of Indianapolis Indianapolis, Indiana

Bachelors of Science Program – Psychology Major August 2009 – 2012

QUALIFICATIONS

With my work and education experience, I have acquired many attributes. I have wonderful communication skills as well as interpersonal skills. I have the ability to work in a group, being an asset to any team; in addition to working on my own. I have learned over the years to work with many different personalities and to relate to each one to make the best of a situation. My people skills are immaculate, which goes along with my great attitude. I adapt to any environment with an open mind. I am a perfect problem solver and can come up with many creative ideas. I am able to handle multi-tasking and enjoy working at a fast pace.

WORK HISTORY

Anthem / Elevance Health Indianapolis, Indiana

Claims Processor January 2016 – Present

Finishmaster Indianapolis, Indiana

Call Center Rep February 2014 – January 2016

Defender Direct Indianapolis, Indiana

Help Desk Agent June 2011 – April 2012

References available upon request

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