LESLYNN C. JOHNSON

Greater Atlanta, GA 954-***-**** ad45ng@r.postjobfree.com linkedin.com/in/leslynncjohnson HUMAN RESOURCES / HUMAN CAPITAL PROFESSIONAL

EMPLOYMENT LAW BUSINESS ETHICS BENEFIT - LOA PLANS Versatile, Human Resources / Human Capital Manager, Talent Acquisition professional with vetted experience with SAP, Workforce Now, PeopleSoft, Sedgwick, WorkDay- ADPs internal Payroll software along with Global Benefits TPAs. Driven to determine clients KPIs to initiate action plans to drive organizational change. Motivated communicator who builds solid strategic, tactical solutions and interpersonal relationships. Effectively liaising with global audiences to educate both executive stakeholder management and corporate employees. Subject-matter- expert with strong proficiency in Employment Law, LOA\ WC – Benefits S / LTD & ADAA. Passionate hands-on problem solver who exhibits a clear sense of purpose, employing urgency to overcome situational challenges Conflict Resolution

CORE COMPETENCIES

Conflict Resolution Decision Making Business Ethics Client Talent Acquisition Management EEOC ADAAA Law Interpersonal Communications Workforce Management Employee Relations Employment Law Benefits Plans Onboarding Performance Evaluations Compensation Models FMLA – WC Benefits, IDI

COBRA, and STD / LTD Claim core competence.

HR Program Specialist I on project assignment with Delta Airline - Specialist, Claims Management

(Disability).

Managed the day-to-day administration of the Disability Benefit and Leave Programs offered by Delta Air Lines Responsible for the oversight of claims management, Benefits, STD / LTD claims. Communication with stakeholders, managers, attorneys, and Third-Party Administrator (TPA). Proactively provide guidance and ongoing education to internal and external customers on Delta policies and procedures as it pertains to Disability, Benefits, IDI Insurance and Leave administration. Serve as professional subject matter expert with Disability, leave (FMLA, Military, WC ADAA, state, corporate) benefits to all divisions and departments eligible for the programs, to include but not limited to Human Resources, Corporate Safety, Labor Relations, Legal, and Operational/Station Management S&L term disability merits. Assist in the education of internal business partners of the process and the associates Rights and Responsibilities throughout the life cycle of the submission to the physical return or transition into an accommodation until fully medically released. Identify trends in service concerns, recommend the appropriate course of action for improvement and development and setting expectations of vendor performance standards and adherence to contractual requirements process.

iConma Global Staffing Solutions 02/01/2021 - 09/30/2022 Global Human Resources Project Management on assignment with Bank of America Serving under the LES (Life Event Services) umbrella. Regulating S&L term disability case management through HR- Workday Time and Attendance; Sedgwick and internal client benefits TPS systems. Supporting Project Management with LOA – FMLA (ADAAA), WC (combined workers’ compensation, S & L Term Disability) Cobra- IDI cases. Administering the applicable state/federal regulations for medical accommodations practices. PROFESSIONAL EXPERIENCE

Global US Tech Solutions Inc. 05/2023 - 10/2023

LESLYNN C. JOHNSON

Greater Atlanta, GA 954-***-**** ad45ng@r.postjobfree.com linkedin.com/in/leslynncjohnson Functional knowledge of the Workers Compensation claims via Sedgwick, HRIS WorkDay & Salesforces systems to all divisions and departments.

Responsible for the life cycle of claims management exercising a cognitive judgment in interpreting medical documentation presented by a physician and applying these facts for an eligibility determination. Proactively provided positive guidance and ongoing education to internal associates on their Rights and Responsibilities on the integrity of Benefits and expendable available time. Identified trends in cost containment functionality measures recommending the appropriate guidance for vendor performance standards and adhering to contractual requirements and compliance. ADP TotalSource Atlanta, GA 04/10 to 06/20

Consulted with external clients on their LOA- S&L Term Disability State claims and IDI Programs. Administrated complex information (claim decisions, outcomes, etc.) to all appropriate parties, possessing excellent critical, logical-thinking, analytical, and research skills addressing questions pertaining to legal employment matters related to the Family Medical Leave Act (FMLA).

Contributed to various system pilots strategic to the departments process streamlining it for proficiency that increased client retention.

Trained international team members on the internal intact systems for new FMLA state /federal & WC claims. Provide support as an integral contributor to a leading comprehensive global provider of cloud-based SAP Human Capital Management solutions. Perform as a Subject Matter Expert in Benefits, FMLA, VOE, and a variety of HR deliverables. Maintain excellent internal and external partnerships with SMB clients; collaborate with client teams on complex workforce initiatives and tactical challenges. Senior Level FMLA and Benefits Specialist (Lead- SME) 2018 – 2020 FMLA Specialist I 2010 – 2016

Deliver virtual training, enforce wage, and labor compliance while providing administrative assistance to fulfill human capital needs. Process short-term and extended leaves of absence for external clients. Educate clients on their rights in accordance with the regulations set forth by the DOL and State Disabilities Coordinators Office. Oversee a broad range of logistics, evaluating medical leave, short-term and long-term disability.

● Provide benefits, FMLA, ADAAA, Cobra Workers Compensation claims guidance to over 400 SMB clients.

● Developed an SOP for the amended responsibilities of our international counterparts, outlining defined corporate responsibilities to maintain policy adherence. Verifications Background and Employment Specialist 2016- 2018 HR Documentation Specialist

2016 - 2017

Instrumental in the trajectory of the recruitment process partnering with the hiring & operational managers / HR Business Partners supporting the line of business through VOEs and Background Investigation. Assisted with managing the interview and hiring and decision-making process with prospective applicants during the conversions. Providing the notifications and offer letters for the onboarding process, scheduling and preparing for orientation sessions.

Processed all new hire paperwork and verified work eligible via TPA/ E-verify system, subpoena issuance, VOE/VOI forms, and records requests. Determined employee eligibility and aided with background check adjudication.

● Maintained labor law poster program, completed I-9 audits, performed compliance training administration, including reporting.

● Assisted government reporting, including OES surveys, WOTC reporting, applicant tracking, and OSHA/safety reporting as assigned.

● Collaborated with attorneys to draft legally compliant employee handbooks to meet the needs of the client organization policies. Ensured handbook/ policy contained the legal compliance, ensuring readability and comprehension.

● Full working knowledge administering technical claims for both large and small based clients for Workers Compensation Disability, Benefit and ADAAA claims.

● Assessed the medical facts presented by physician and applying these facts in determining an employee’s eligibility.

● Collaborated with Internal HR Business Partners on ADPs /Insurance and Disability eligibility Recording the information via the TPA systems - TAMMY (Total Absence Management) and SAP informational systems.

● Administering staff training to ensure the full integration of national and international teams onto the TAMMY Workday SAP and Sedgwick platforms.

LESLYNN C. JOHNSON

Greater Atlanta, GA 954-***-**** ad45ng@r.postjobfree.com linkedin.com/in/leslynncjohnson

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Royal Flowers Group / Royal Atlantic Developers. Doral, FL 02/07 to 08/09 H.R. Manager (HCM)

HRM / HCM for both companies Drove organizational transformation, coordinating communications for over one hundred employees, sub-contractors, and seasonal associates integrating HRIS and SAP systems.

● Executed the integration of Workday (Run) and payroll systems of new employees through onboarding practices; New Hire Orientations; Trained through ADP’s HRIS, Workforce Now and SAP payroll system. Benchmarked RFP models and Client service plans. Managed AR / AP

● Implemented educational seminars, workshops, trainings and webcasts with clients and prospects on trends and best practices.

● Coordinated with global clients on Talent Acquisition / Recruitment cultivating a DEIB environment recruited fair hiring policies,

EDUCATION & CERTIFICATIONS

additional coursework towards BA Human Resources DeVry University AA Human Resources Development Miami Dade College Miami, FL FMLA ADA Compliance HR Certification in FMLA Certified FMLA Administrator Integrated FMLA, ADA, Cobra and Workers Compensation

TECHNICAL SKILLS

Advanced MS Office ADP WFN / TotalSource WorkDay ADP’s HRIS SAP and Sedgwick ASSOCIATIONS

Member Society for Human Resource Management SHRM SHRM Greater Miami SHRM Atlanta Member National Association of African Americans in Human Resources NAAAHR Member Atlanta Human Resources Crew ATL HR Crew2