JESSICA IFEYINWA NWOSE

Caregiver/ Healthcare Assistant

*, ****** ******, *******-****, Lagos, Nigeria.

070********

ad45mf@r.postjobfree.com

Summary Statement

Dedicated and compassionate professional committed to promoting well-being and providing attentive care in the caregiving sector. Professionally versatile, with a background in the hospitality industry, offering exceptional customer service, effective communication, and adaptability. Skilled in adult and elder care, certified in nutrition and hygiene, health and safety, personal hygiene, health safety and wellness, and basic first aid.

Core Qualifications

●Empathetic and dedicated professional with a background in hospitality industry and customer care management adept at providing compassionate care and emotional support to individuals in need.

●Maintaining accurate and up-to-date records of patient care and progress, ensuring seamless communication with the healthcare team.

●Highly organized and efficient, with a strong ability to manage multiple tasks and prioritize responsibilities to ensure timely and attentive caregiving.

●Demonstrated success with over 75% improvement in patient overall health and care.

Education

Secondary School Certificate Examination (WAEC)

Future heights college, Lagos State.

Certification or Additional Training

Basic Nursing Certificate, Diploma

Nursing Preparatory Academy, Ogun State .

Anatomy and Physiology

Basic Nursing Skills

Medical Terminology

Pharmacology

Patient care planning

Infection control

Clinical experience

Communication skills

Work Experience

CAREGIVER/ HEALTHCARE ASSISTANT (ADULT/ ELDERLY) 2022 - Current

FINEVIEW SPECIALIST HOSPITAL. Kosofe, Lagos State.

Provide medical care 5 days a week to elderly clients within the facility, focusing on Personal Care, and Companionship

Assist the client with personal care (ADLs) including dressing, mobility, personal hygiene.

Manage medication schedule and administer medication to the client according to doctor's orders.

Updating and maintaining patient’s personal records

Assisting with medical procedures under the supervision of Registered Nurses

Communicating effectively with patients, familiy and healthcare staff.

Assist the client with transfers and mobility within the facility.

Support the client in completing physical therapy, resulting in a 50% improvement in mobility.

Following infection control protocols to prevent spread of illness within the hospital.

PRIVATE CAREGIVER 2021- 2022

PRIVATE Victoria Island, Lagos State.

• Provided assistance to patients with daily living activities, including personal hygiene.

• Arranged medication for patients in an easy-to-follow schedule and ensured it was readily available for them to take.

• Ran errands on behalf of clients, such as grocery shopping.

• Actively listened to patients, providing companionship, and engaging in light activities together.

• Assisted with various daily tasks to enhance the overall quality of patients' lives.

PREVIOUS ROLES

Sales Representative March 2021

Drinks and Food Warehouse, NIG. LTD

Lagos Island

Established and maintained strong relationships with clients to understand their product needs.

Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.

Met or exceeded sales targets through strategic planning and effective negotiation.

Prepared and submitted sales reports, detailing performance metrics and achievements.

Participated in industry events and trade shows to promote products and network with potential clients.

Stayed informed about product updates, industry regulations, and market developments.

Receptionist/Customer Care Representative 2020 - 2021

Bazaar’s Fabric

Marina, Lagos Island

• Possess excellent communication skills, both verbal and written, enabling effective interaction with clients.

• Demonstrated efficient task and appointment management, handling responsibilities with precision.

• Exhibited understanding of clients' needs and was adept at swiftly finding solutions to any arising problems.

• Scheduled appointments and communicated information effectively while maintaining confidentiality.

• Prioritizes customer satisfaction and strived to continually enhance the quality of service provided.

Housekeeper 2019 - 2020

Sterling Oil and Gas

Etim Inyang Street, Lagos Island

Executed thorough room cleaning, ensuring a sanitized and welcoming environment for guests.

Oversaw the management of linen and cleaning supplies, consistently maintaining optimal hygiene levels.

Strictly adhered to established safety protocols, demonstrating proficiency in the proper use of cleaning agents and equipment to guarantee a secure environment.

Addressed and fulfilled guest requests, catering to specific preferences and contributing to heightened overall guest experience

Training

Basic Nursing Certificate

Nursing Preparatory Academy, Ogun state.

Diploma in Catering and Events Management

Pioneer institute of Catering and Events Management, Badagry, Lagos state.

Community Service

PUBLIC HEALTH OFFICER (VOLUNTEER) 2023

FINEVIEW SPECIALIST HOSPITAL Kosofe, Lagos State.

●Supported public health initiatives, education, and outreach programs.

●Collected and analyzed health-related data to assess community needs.

●Participated in vaccination drives and emergency response efforts.

●Advocated for HIV/AIDS awareness policies and prevention practices.

●Contributed to community health assessments and screenings.

Languages

●English (Fluent)

Referees

Director Of Studies, Nursing Preparatory Academy

Phone : +234 810-***-****

ad45mf@r.postjobfree.com

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