CECELYA B HILBER Hyattsville, MD ***** 301-***-****

ad45lu@r.postjobfree.com

Diligent, well-organized, & fast learning with a BS degree in related field. Passion for providing impactful support & aid to vulnerable populations. Priding myself on the ability to utilize my experiences & compassion to be able to assist in improving the lives of both families & individuals. Seeking a position where I will be able to showcase my excellent communication skills & keen ability to multi-task to add immediate value to results-driven organizations & help enrich the lives of others.

EDUCATION

Master’s Degree in Forensic Psychology

(Currently in Progress)

Argosy University, Ontario, CA

2007 – 2009; 2024

Batchelor’s Degree in Human Services

University of Phoenix, San Bernardino, CA

2005 – 2007

SKILLS

• Acute knowledge of DHS dept. of

housing rules and regulations

• Continuation education credits

• Strong attention to detail

• Excellent communication and

collaboration skills

• CPR certified

• Crisis Intervention

• Excellent knowledge of case

management principles

• Resource coordination

• Excellent Time management

• Strong ability to empathize with

clients.

• Excellent problem-solving skills

• Knowledgeable of Microsoft Office

• Strong organizational skills

EXPERIENCE

Case Manager, Rapid Rehousing Dept., Metropolitan Educational Solutions Washington, D.C. October 2019 – Present

• Maintains an ongoing case load of 25+ clients by recording case information completely & accurately as well as preparation of reports on all cases.

• Assists clients within the RRH program by providing short & medium-term housing solutions via subsidies & temporary rental assistance.

• Provides support & assistance to Individuals & families transitioning from homelessness to housing by assisting in completing housing applications, conducting unit searches, & ensuring that all requirements of the program are constantly met as well as helping clients make informed decisions by acting as their advocate regarding their unique housing needs.

• Develop trust & a rapport with clients, support staff & landlords in order maintain proper line of communication to provide clients with safe & affordable housing.

• Assisting client with building comprehensive budgeting plans unique to clients’ needs as well as assisting with education & employment goals & connecting clients to community-based resources.

• Coordinating care with other agencies involved in the client’s services as well as encouraging mental health & therapeutic assessments & services as needed. Functional Literacy Teacher, ASPC Perryville Goodyear, AZ March 2013 – March 2019

• Assisted incarcerated populations with educational disadvantages in achieving certificates of completion in functional literacy and GED programs.

• Performed general administrative duties in addition to tracking educational data and progress on each student.

• Developed lesson plans and administered testing in core subjects.

• Placed students with tutors based on their educational need to ensure the students’ progress and success.

• Facilitated training of new staff on policy and procedure as well as provided ongoing training for existing staff.

• Curated educational materials based on the student’s educational needs.

• Maintained case load of 10-12 incarcerated students per 5-week instructional cycle. Admin. Coordinator, Social & Human Services Dept., San Bernardino Perinatal Services Rialto, CA May 2001 - June 2007

• Worked with Social workers to research and provide aid, benefits, community services and support to clients and their families.

• Assisted and supported clients with developing action plans to apply and maintain county assistance available to them.

• Assisted and supported clients belonging to vulnerable populations regarding substance abuse find and apply for treatment facilities and support groups as well as following up with clients to ensure that their needs were being meet by said facilities. Medi-Cal Case Manager, Human Services Dept., San Bernardino Medi-Cal Services Ontario, CA March 1998 – May 2001

• Maintained monthly caseload of 250 clients ensuring clients continuing eligibility for medical services.

• Provided home visits to manage and process applications for clients belonging to vulnerable populations unable to travel.

• Conducted eligibility interviews and processed eligible clients within required time frames.

Contact this candidate