Customer Service High School

ANGEL AROUSELL

574-***-**** ***************@*****.*** Goshen, IN 46526

Dedicated professional with a passion for providing administrative assistance for sales teams. Skilled in delivering high- quality customer service, managing customer inquiries and processing orders and returns. Proven success in streamlining processes to improve efficiency and customer satisfaction levels. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. professional summary

skills

• Client Relationship Management • Sales Support

• Production Support • Project Coordination

• Problem Solving • Attention to Detail

• Order Processing • Multitasking Abilities

• Product Knowledge • Inventory Management

• Vendor Management • Solution selling

• Order Management • Resolution-oriented

• Verbal and written communication • Sales process

• Systems and software expertise

experience

SALES ADMINISTRATOR

Viewrail, Goshen, IN

Nov 2022 - Present

Informed the customer of unit prices,

shipping dates, and anticipated delays.

•

Built rapport with customers through

friendly phone conversations and emails

exchanges.

•

Researched potential customers,

developed leads, and secured new

business opportunities.

•

May 1999

HIGH SCHOOL DIPLOMA

Northridge High School,

Middlebury, IN

education

ADMINISTRATIVE COORDINATOR

Utilized effective communication skills to

provide excellent customer service.

•

Ensured accuracy in order processing by

verifying customer information prior to

shipment.

•

Held daily check-ins with team members

to set objectives and monitor progress.

•

Provided product information to

customers and aligned products with

customer needs to boost satisfaction.

•

Responded promptly to customer

queries to increase overall satisfaction.

•

Trained new employees on company

policies and strong sales techniques.

•

Entered customer transaction

information into company databases.

•

References available upon request

references

SPANISH

Intermediate

Ivy Tech

languages

volunteer experience

Sep 2023 - Sep 2023 PANEL BUILDER Habit for Humanity, Goshen, IN Customer-Focused Communication and Listening Skills Leadership Through Change

awards

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