Kiki Fleming
*** *** ********** ** *********, GA 30816 706-***-**** *************@*****.***
Professional Profile
My career objective is to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Proficiencies: MS Excel; MS Word; MS PowerPoint
Skills: Written and verbal communication (letters, emails, presentations, face-to-face communications); Problem solving skills; Time management skills; Dependable; Willing to learn new things
Honors/Awards: Ultimate Medical Academy Dean's List Ultimate Medical Academy Honor Roll
Key Qualifications
Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers Electronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO PPO and POS) Workers Compensation Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-9-CM ICD-10-CM HCPCS CPT)
Certifications
Tender Care Nursing School – Augusta, GA
Certified Nursing Assisatnt
Helps patients with direct health care needs, often under the supervision of a nurse, CNAs work directly with patients and nurses, helping with the many physical and complex tasks for patient care. Other responsibilities include Turning or moving patients
Education
Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2021
Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT and HCPCS coding for diseases, surgeries and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.
Experience
kelloggs– augusta, GA
04/2018-08/2019
Assembly Worker/Machine Operator
Accurately recorded information regarding product testing or production
Continually examined product quality to ensure adherence to quality standards
Demonstrated great team work by assisting others as needed
Ensured and maintained the flow of production at all times
Identified operation malfunctions and notified supervisor when necessary
Lifted raw materials, finished products, and packed items, manually or using hoists
Loaded and unloaded items from machines and conveyors
Maintained communication with technicians, supervisors, and operators to ensure product quality and to rectify problems
Operated machinery in a safe and efficient manner while remaining compliant with company procedures
The Blossoms– Augusta, GA
06/2017-10/2017
Certified Nursing Assistant
Attended to the individual needs of patients including assistance with grooming, bathing, oral hygiene, feeding, incontinent care, toileting, colostomy care, prosthetic appliances, transferring, ambulation, range of motion or other needs in keeping with the individuals’ care requirements
Communicated and interacted effectively and tactfully with patients, visitors, families, peers and supervisory staff
Completed various tasks assigned by supervisory staff, including checking vital signs, weighing residents, applying creams/ointments and collecting specimens
Documented or otherwise reported observations of patient behavior, complaints, or physical symptoms to nurses
Lifted, moved and transported residents, utilizing proper body mechanics or lifting devices for accident prevention
Maintained the comfort, privacy, and dignity of patients by completing duties in a manner that displays warmth and promotes a caring environment
Measured and notated both intake and output of liquids and solids, documenting changes and promptly reporting concerns to supervisory staff
Performed all responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves when appropriate and proper disposal of soiled materials
University Hospital– augusta, GA
01/2014-03/2015
Housekeeper
Adhered to expected health standards; followed procedure to maintain health and cleanliness standards
Followed company policies and adhered to procedures regarding room re-stock
Maintained high level of cleanliness and organization of all areas of the facility
Observed precautions required to protect guest property and report damage, theft, and found articles to supervisors
Provided the ultimate customer experience by exceeding company standards for comfort and cleanliness
East Central Regional Hospital– Hephzibah, GA
02/2011-09/2013
Home Health Aide
Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
Maintained acurate and detailed records of patient care including but not limited to condition, progress, or concerns, to be sustained for review by supervisory staff
Monitored patient condition by accurately attaining and documenting patient vital signs, observing physical and mental status, participation in exercise as well as nutritional ingestion and waste excretion
Planned, purchased, prepared, or served meals to patients or other family members, according to prescribed diets
Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming. Provided physical assistance to patients as needed
Supported patients by providing personal services, such as, bathing, dressing, and grooming assistance, utilizing appropriate opportunities to encourage self care by demonstrating & supporting use of walking aids, special utensils to eat, special techniques as well as equipment for personal hygiene
University Hospital– Augusta, GA
04/2013-08/2013
Data Entry
Stored completed documents in appropriate locations
Compiled, sorted and verified the accuracy of data before it is entered
Selected materials needed to complete work assignments
Volunteer Experience
University Hospital– Augusta, GA
05/1991-07/1991
Volunteer
Worked in the radiology department doing various jobs, such as changing beds and putting out flowers and assist with research by following strict sterilizing procedures for laboratory glass and plasticware, help visitors; visit with patients; or transport various small item