TIANNA KING

Dorchester, MA *****

ad45ji@r.postjobfree.com

+1-347-***-****

Success-driven, resourceful and self-motivated professional with notable experience in retail sales, customer service, database management, client scheduling, business administration, and relationship management. Energetic and goal-oriented with a genuine passion for sales strategy and a well- rounded background in supporting a progressive organization in optimizing performance and growth. Work Experience

Server/Bartender

Boston Cigar Club - Boston, MA

September 2022 to Present

• Provides information to help food and beverage selections.

• Presents ordered choices in a prompt and efficient manner.

• Maintains dining ambiance with an enthusiastic attitude.

• Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.

• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.

• Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.

• Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.

• Keeps kitchen staff informed by noting timing of meal progression. Server/Bartender

Longwood Venues + Destinations - Boston, MA

July 2022 to January 2023

• Assists the kitchen and service staff as needed to maintain the highest level of food quality, presentation, and timing to optimize guests dining experience.

• Sets up and breaks down chairs, tables, and buffet.

• Sets up the front line with the equipment, plateware, and smallwares needed to effectively serve all food products.

• Loads and unloads plates, silverware, and other service equipment.

• Serves courses, clears dishware, and ensure that guests dining needs are taken care of.

• Keeps serving stations restocked throughout the event.

• Cleans large and small trays and tray stands to be ready for service.

• Maintains guest tables and serving stations according to client specifications and procedures. Bartender

The Union Club - Boston, MA

July 2022 to November 2022

• Prepared a wide selection of mixed drinks and beverages for bar customers and restaurant guests.

• Maintained a clean and organized bar area.

• Recommended the restaurant’s food menu to bar guests.

• Ensured a clean and organized bar and dining area. Hooters Girl/Server

Hooters - Dedham, MA

January 2022 to July 2022

• Provide excellent customer services

• Greet customers and present menus

• Make suggestions based on their preferences

• Take and serve food/drinks orders

• Up-sell when appropriate

• Arrange table settings

• Keep tables clean and tidy at all times

• Deliver checks and collect payments

• Cooperate and communicate with all serving and kitchen staff

• Adhere to all relevant health department rules/regulations and all customer service guidelines Bartender/Barback

230 Fifth - Manhattan, NY

May 2019 to March 2020

• Refill ice wells.

• Restock liquor bottles.

• Change out beer kegs.

• Replenish napkins, toothpicks, peanuts, and other counter items.

• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons

• Interact with customers, take orders and serve snacks and drinks

• Assess customers’ needs and preferences and make recommendations

• Mix ingredients to prepare cocktails

• Maintain clean bar rags in each bartender’s station.

• Verifying Age requirements

Bartender

Atlantis lounge - Queens, NY

June 2018 to March 2020

• Helping guests be aware of and choose menu items, taking orders and making guests feel taken care of during their visit

• Keeping the bar stocked and clean while always providing friendly and attentive service

• Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications for guests at the bar and in the restaurant

Education

Tips liability certification in Mixologist

Drink master bartending school - Boston, MA

August 2022 to August 2022

High school diploma

John Dewey High School - Brooklyn, NY

September 2014 to June 2018

Skills

• Restaurant Management

• Bartending

• Aloha POS

• Microsoft Office

• Kitchen Experience

• Serving Experience

• Upselling

• POS

• Restaurant Server

• Busser

• Retail Sales

• Cash Handling

• Hospitality

• Customer service

• Serving

• Sales

• Communication skills

• Customer service

• Basic math

• Hospitality

• Serving

• Food handling

• Cash handling

• Bartending

• Time management

• POS

• Restaurant experience

• Upselling

• Cooking

• Cash register

Certifications and Licenses

Bartender License

TIPS

Driver's License

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