443-***-****

ad45ig@r.postjobfree.com

C O N T A C T P R O F E S S I O N A L S U MMARY

E D U C A T I O N WORK E X P E R I E N C E

B.A. Graphic Design

Morgan State University

Communications Consultant

Media Buzz Now, Baltimore, MD

Provide WordPress training and guidance to Media Buzz clients and staff. Perform monthly website maintenance and generate maintenance reports. Provide regular website management and updates to client’s websites. Create and post new content for various social media platforms. Advise clients on branding guidelines and best practices. Provide graphic design and consultation services to Media Buzz clients. Create and manage LMS content for Media Buzz clients. JANUARY 2023 - PRESENT

Results-driven Communications Professional bringing a progressive background in corporate and non-profit environments. Creative Self-Starter with exceptional skills in graphic and website design, online course creation, digital form creation, and system administration. Manages competing priorities with organized and resourceful approaches. Detail-oriented team player with 15 plus years of experience, and the ability to handle multiple projects simultaneously with a high degree of accuracy eager to secure a position in communications. M I C H E L E J O H N S O N

C O MMUNICATIONS S T R A T E G I S T

Communications Strategist (awpli.org)

AWPLI, Bladensburg, MD

Created the organization’s first marketing department, hired staff, and set marketing goals for the department.

Managed and trained communications staff members to assist with daily tasks concerning communications and marketing initiatives. Created, implemented, and managed new policy and documentation process for the collection of social media analytics numbers for accurate and more efficient reporting to major funders.

Built and managed online school for the organization’s accredited, multi-million- dollar Community Health Worker Training Program.

Created, developed, and managed the organization's brand, marketing collateral, website and social media presence.

Managed, developed, and coordinated social media initiatives on Instagram, Facebook, and Twitter.

Created the Resolution campaign concept, tagline and microsite, used to build brand awareness for the HAPPY initiative and grow audience 10 times the original amount.

Led the development of PSAs, PSA script, branding and event to promote awareness on Opioid addiction.

Created the organization’s first e-newsletter, branding, chatroom, and marketing materials for the HAPPY initiative.

JANUARY 2016 - JANUARY 2023

S O F T W A R E S K I L L S

DESIGN AND WEBSITE DEVELOPMENT

Adobe Creative Cloud (Illustrator,

InDesign, Photoshop, Dreamweaver,

Acrobat Pro), Canva, Fireworks, Flash,

phpBB,

CONTENT/LEARNING MANAGEMENT

Blackbaud (CRM), Canvas (LMS),

LearnWorlds (LMS), Lectora, ORACLE

WebCenter, SABA(LMS), WordPress

(CMS)

DATA MANAGEMENT

Google Workspace and Microsoft 365

(Word, Excel, Access, PowerPoint,

Publisher)

CODING

CSS, JavaScript, jQuery, HTML, PHP, XML

OTHER

Adobe (Captivate, LiveCycle Designer),

Convio, Constant Contact, Core FTP LE,

HP Application Lifecycle Management,

JIRA, Justinmind, MKS Integrity,

SharePoint, Shopify

Website Developer (contractual)

FAVORTECH CONSULTING, Baltimore. MD

Interviewed clients from Center for Medicare and Medicaid Services (CMS) to collect data on website portal re-design for deployment in ORACLE WebCenter. Developed prototypes and technical requirements based on 508 compliance guidelines and information provided in agile work environment. Revised requirements documents and prototypes using Justinmind, Dreamweaver, Photoshop, JIRA, and SharePoint.

AUGUST 2015 - JANUARY 2016

443-***-****

ad45ig@r.postjobfree.com

C O N T A C T

M I C H E L E J O H N S O N

C O MMUNICATIONS S T R A T E G I S T

R E F E R E N C E S

Ralph Williams (COO - AWPLI)

410-***-****

ad45ig@r.postjobfree.com

George Burke (Manager - Lochkeed)

433-***-****

ad45ig@r.postjobfree.com

Multimedia Analyst & LMS Administrator

CIENA CORPORATION, Hanover, MD

Granted access to the SABA learning environment and provided technical support to students taking various types of online training. Reviewed, created, and edited content from storyboards created by course authors using Lectora, Flash, Photoshop and Captivate. Prepared and loaded SCORM compliant content to learning platform (SABA) LMS for course launches.

Created graphics and animation for web-based training using Flash, Photoshop, and Illustrator.

DECEMBER 2012- MARCH 2014

LiveCycle Forms Developer (contractual)

LOCKHEED MARTIN, Baltimore. MD

Performed document requirements reviews to identify specifications for form development for ITSSC UNIFORMS project using agile workflow. Wrote recommendations for requirements documents to ensure forms followed SSA standards and guidelines.

Developed interactive PDF forms with XML data handling, using Adobe Acrobat Pro, Adobe LiveCycle Designer, JavaScript, and MKS Integrity. Performed peer reviews and unit testing to ensure proper formatting, content, and 508 compliance needs are met.

Created tasks and workflows in SharePoint for Innovation project. APRIL 2014 - JANUARY 2015 MAY 2015 - AUGUST 2015 Systems and Web Administrator (ywca.org)

YWCA USA NATIONAL HEADQUARTERS, Washington, DC

Performed daily maintenance of internet and intranet websites using Kintera/Blackbaud (CRM), in addition to managing several microsites. Managed Microsoft 2003 Small Business Server and provided onsite technical support for staff.

Maintained the YWCA Kintera/Blackbaud database; consisting of 4000+ users and granted user access to intranet and extranet.

Distributed e-communications and created forms using Kintera/Blackbaud and HTML.

Configured Google Analytics code to public website, managed data, and generated reports on site views to improve website content and usability. Managed vendors, researched, and purchased server equipment and software for staff.

Served as Brand Enforcement Officer to 9 regions of the YWCA National Office. Chaired extranet technical support meetings for regional associations. DECEMBER 2005- JULY 2010

WORK E X P E R I E N C E

Debra Roth (Manager - YWCA)

703-***-****

debrazroth.rothcommunicating

@gmail.com

Freelance Website Developer/Graphic Designer (awpli.org) AWPLI, Bladensburg, MD

Rebranded the organization through new logo and promotional material creation to boost company visibility.

Built and managed three of organization’s websites (Spanish and English). Created logos and designs projects using Photoshop and Illustrator. Created e-communications, e-newsletters and print materials. JULY 2010 - JULY 2016

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