Michelle Robertson
Zanesville, OH *****
*********@*******.***
Certified Ophthalmic Assistant with 12 years of experience supporting care excellence in busy ophthalmology clinics. Works with physicians and nurses in diagnostic tests, evaluating patients suffering from diverse ailments. Expert in visual field and ocular mobility testing, contributing to patient care and wellness.
Work Experience
Certified Ophthalmic Assistant
Eye Surgery Associates Of Zanesville - Zanesville, OH October 2009 to Present
Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
Documented patient medical history and information utilizing Medinformatix with commitment to accuracy.
Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues. Administered ophthalmic drops and ointments, focusing on patient comfort. Maintained inventory of medical supplies and tools to address needs of patients. Operated and maintained ophthalmic equipment in alignment with safety procedures. Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans. Measured intraocular pressure using Goldman and Tonopen tonometry process. Applied eye medications and drops to dilate pupils in preparation for examinations. Triaged phone calls from patients and outside contacts and handled in order of importance. Measured and recorded visual acuity and color vision testing. Used Lensometer to measure and record lens power of existing prescriptive spectacles. Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation. Instilled anesthetic drops and assisted in laser treatments and minor procedures. Performed lensometry and slit-lamp examinations.
Conducted corneal pachymetry as screening for Keratoconus, LRI surgery and glaucoma. Assisted physician with laser procedures for vision corrective actions. Measured corneal curvature using keratometer to determine axis and extent of astigmatism. Mobile Medical Examiner
APPS Paramedical - Westerville, OH
March 2007 to March 2020
Collected blood samples from clients following safety and biohazard handling procedures. Maintained professionalism when communicating with client and answering questions. Processed patient care records accurately and promptly. Interviewed customers to record medical history and lifestyle information. Observed and reported customer conditions and health incidents for comprehensive screening. Packaged and shipped samples to laboratory for processing. Collected cholesterol and glucose results by performing client finger sticks and tests. Performed EKG tests on clients based on health status and medical history. Accurately calculated customer BMI and body composition using height and weight measurements. Checked and documented vitals such as blood pressure, height and weight. Followed safety procedures for personal protection and client well-being. Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods. Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Obtained blood specimens by performing venipunctures and finger sticks. Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation. Assembled tourniquets, needles and blood collection devices to prepare work trays. Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
Medical Assistant
Dermatology Of Southeastern Ohio - Zanesville, OH
August 2002 to May 2009
Sanitized, restocked and organized exam rooms and medical equipment. Obtained client medical history, medication information, symptoms and allergies. Directed patients to exam rooms, fielded questions and prepared for physician examinations. Collected and documented patient medical information such as blood pressure and weight. Performed clerical duties, such as word processing, data entry, answering phones and filing. Documented vital signs and health history for patients in clinic and hospital environments. Called and faxed pharmacies to submit prescriptions and refills. Assisted with routine checks and diagnostic testing by collecting and processing specimens. Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Taught patients about medications, procedures and care plan instructions. Completed clinical procedures and gathered patient data for interpretation by physician. Gathered forms and copied insurance cards to collect patient information for billing and insurance filing. Prepared patients for minor surgery, suture removal and dressing changes. Verified appropriate lab couriers picked up collected lab specimens. Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Ambulated, turned and positioned patients.
Maintain and organized MSDS
Provided new-employee health and safety orientations and developed materials for presentations. Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
Built successful hygiene programs based on techniques such as atmospheric monitoring and noise surveys to provide ongoing worker support.
Evaluated workplace conformance with OSHA standards and regulations, implementing immediate strategies to resolve deficiencies.
Medical Assistant
OhioHealth Group - Reynoldsburg, OH
February 1996 to August 2002
Sanitized, restocked and organized exam rooms and medical equipment. Obtained client medical history, medication information, symptoms and allergies. Directed patients to exam rooms, fielded questions and prepared for physician examinations. Collected and documented patient medical information such as blood pressure and weight. Performed clerical duties, such as word processing, data entry, answering phones and filing. Documented vital signs and health history for patients in clinic and hospital environments. Called and faxed pharmacies to submit prescriptions and refills. Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed. Assisted with routine checks and diagnostic testing by collecting and processing specimens. Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Taught patients about medications, procedures and care plan instructions. Completed clinical procedures and gathered patient data for interpretation by physician. Tested and recorded blood glucose levels.
Prepared patients for minor surgeries, electrocardiograms, suture removal and dressing changes. Verified appropriate lab couriers picked up collected lab specimens. Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Prepared samples for shipping and disposed of bodily fluids in proper containers. Tracked collected specimens by initialing, dating and noting times of collection. Prepared, processed, labeled and stored patient specimens and samples using standard techniques and equipment.
Drew blood through venous incision or puncture to obtain sample for analysis and diagnosis. Followed proper guidelines for safe handling of blood, body fluids and hazardous chemicals. Tested for drug levels in blood to authenticate patient response to treatment. Maintained confidentiality of all patient information to conform to HIPAA, internal and other regulatory standards.
Education
Medical Assistant
Median School of Allied Health Careers - Pittsburgh, PA October 1996
College prep diploma
Riverview High School - Warsaw, OH
August 1990 to May 1994
Skills
• Organization and Time Management Self-Motivated
Interpersonal Communication Medical Scribe
Excellent Communication
• Ophthalmology Experience
• EMR Systems
• Medical Terminology
• Laboratory Experience
• Triage
• Medical Scheduling
• Medical Records
• Infection Control Training
• Phlebotomy
• Experience Administering Injections
• Epic
Certifications and Licenses
Certified Ophthalmic Assistant