Dedicated and results-oriented Community Relations and Social Services Strategist with over a decade of proven experience in developing impactful community programs, coordinating comprehensive social services, and fostering strong community relations. Specializing in health prevention, community engagement, and strategic program development, my work has not only garnered national attention but also facilitated significant positive change within the St. Louis community. With a solid background in counseling and a deep commitment to public safety and health promotion, I aim to leverage my expertise to contribute to and expand the influence of innovative, mission- driven organizations.

Program Development & Management

Strategic Planning & Implementation

Community Engagement & Outreach

Event Planning & Coordination

Public Safety & Health Promotion

Case Management & Counseling

Neighborhood Improvement Initiatives

Leadership & Team Supervision

Conflict Resolution & Decision Making

SENIOR COMMUNITY RELATIONS AND SOCIAL SERVICES STRATEGIST

314-***-**** · ad45es@r.postjobfree.com · St. Louis, MO, USA Karen Washington

KEY EXPERTISE & ACCOMPLISHMENTS

PROFESSIONAL EXPERIENCE

Developed and implemented the nationally recognized "She Speaks" program, focusing on supporting individuals who unknowingly became HIV/STD exposed by domestic abuse.

Served as a liaison for low-income, HIV-infected individuals, improving access to clinical and social services, and enhancing the quality of statewide HIV case management services.

Received resolutions from the City of St. Louis and St. Louis County, and earned the Neighborhood Leadership Fellows certification from the University of Missouri-St. Louis in 2024.

Community Relations Specialist

Archwell Health, Archwell Health

Bringing Archwell Health's mission to life through strategic community engagement and event management. Developed and implemented community outreach programs aligning with organizational goals, increasing community awareness and participation.

Coordinated special events and volunteer activities that significantly enhanced the organization's visibility and impact within the community.

Fostered partnerships with local organizations and stakeholders to support community health initiatives. Utilized data analysis to measure program effectiveness, leading to data-driven adjustments that improved outcomes. Led cross-functional teams in planning and executing events, showcasing strong leadership and project management skills. May 2023 - Present

Neighborhood Improvement Specialist- Supervisor

City of St. Louis Department of Public Safety, St. Louis, MO Championing neighborhood improvement efforts through proactive engagement and strategic oversight. Conducted regular assessments of assigned neighborhoods, identifying and addressing public safety and zoning issues. Oversaw collaborative initiatives with local government, law enforcement, and community organizations to address and resolve neighborhood concerns.

Implemented follow-up strategies for service requests, enhancing the efficiency and responsiveness of city services. Developed and delivered presentations to community groups, improving communication and fostering community relations. Managed and supervised team activities, ensuring adherence to departmental goals and objectives. Nov 2021 - Present

Medical Services Coordinator

City of St. Louis Department of Health, St. Louis, MO Leading statewide initiatives to enhance the quality and accessibility of HIV case management services. Coordinated comprehensive HIV case management services, improving the continuum of care for low-income, HIV-infected individuals. Served as a key liaison between clients, healthcare providers, and social services, facilitating access to critical health and support services.

Led quality improvement efforts for statewide HIV case management services, enhancing client outcomes. Managed the application and renewal processes for health insurance and drug assistance programs, ensuring seamless access to care for clients.

Conducted ongoing training and support for case managers, elevating the standard of care provided to clients. 2015 - 2017

Public Health Representative

City of St. Louis Health Department, St. Louis, MO Advocating for public health through effective representation and coordination of health services. Represented the department in community and public health initiatives, promoting health awareness and preventive measures. Coordinated with governmental and non-governmental organizations to implement health programs targeting underserved populations. Played a pivotal role in developing and promoting the “She Speaks” program, addressing health issues stemming from domestic abuse. Contributed to the marketing, planning, and promotion of public safety, health, and social services, enhancing public health outcomes. Utilized expertise in conflict resolution and decision-making to navigate complex community health challenges. 2001 - 2015

EDUCATION & CERTIFICATIONS

Master of Arts in Counselor Education/School Counseling and Guidance Services, Lindenwood University, St. Louis, MO (Jan 2014 - Jun 2017) Bachelor of Science in Management - Human Services, University of Phoenix (Jan 2009 - May 2013) Certifications:

Provisional License Counselor, State of Missouri (Aug 2020) Neighborhood Leadership Fellows Certification, University of Missouri- St. Louis (2024) Technical Skills:

Planning & Strategy Development

Conflict Resolution & Mediation

Decision Making & Problem Solving

Leadership & Team Management

Motivational Interviewing & Counseling

Additional Information:

Neighborhood Leadership Fellows, University of Missouri-St. Louis, Class of 2024 Cohort Selected as a member of the Neighborhood Leadership Fellows program at the University of Missouri-St. Louis Participated in a comprehensive leadership development program focused on enhancing skills in community engagement, organizational leadership, and policy advocacy

Collaborated with a diverse cohort of fellows to develop and implement community-based projects and initiatives Resolution from the City of St. Louis and St. Louis County Received resolutions from the City of St. Louis and St. Louis County in recognition of community involvement and leadership Acknowledged for contributions to improving the quality of life for residents through community outreach, advocacy, and service Recognized as a dedicated and effective community leader committed to making a positive impact in the St. Louis region SKILLS & ADDITIONAL INFORMATION

References are available upon request