AIZA R. BULACLAC

ad45eh@r.postjobfree.com +639********* Batangas, Philippines

PROFESSIONAL SUMMARY

Highly versatile professional with a diverse background in retail, cashiering, factory work, office administration, and hotel concierge services. Proven expertise as a Leasing Associate, Accounting Assistant, Concierge/Receptionist, and Administrative Staff. Adept at customer service, financial tasks, and administrative responsibilities. Possesses excellent communication, organizational, and multitasking skills honed through various roles. Eager to apply a wide-ranging skill set and a strong work ethic to excel in positions such as retail, cashier, factory worker, office staff, or hotel concierge. SKILLS AND ABILITIES

• Customer Service • Marketing and Presentation • Financial Analysis

• Process Streamlining • Front Desk Management • Guest Service

• Attention to Detail • Organizational Skills • Flexibility

• Time Management • Administrative Support • Multitasking

• Communication Skills • Documentation • Adaptability WORK EXPERIENCE

Santos Knight Frank Inc. Philippines 2017 - Present Position: Leasing Associate

• Managed 43 condominium units and 2 houses, overseeing laundry and cable services, and ensuring unit readiness for check-ins.

• Provided regular reports on Asset Management Department development.

• Handled technical reporting, sourced contractors for repairs, and maintained direct communication with unit owners.

• Managed client and tenant concerns, guiding a team of 3 in housekeeping and customer service.

• Collaborated across business lines for additional revenue.

• Conducted follow-ups for accounts receivable collections and acted as on-site leasing manager.

• Identified properties for sale/lease, obtaining details, and promoting listings on social media. Punta Fuego Village Home Owner’s Association Philippines 2023 Position: Property Assistant Reliever

• Coordinated property management tasks during the absence of regular staff, ensuring seamless operations.

• Conducted property inspections to identify and address maintenance issues promptly.

• Assisted in the leasing process, including showing properties to prospective tenants and facilitating documentation.

• Responded to tenant inquiries and concerns, providing timely and effective resolutions.

• Managed rental payments, invoicing, and financial transactions with accuracy and attention to detail.

• Collaborated with contractors and vendors for property repairs and maintenance work.

• Maintained organized records of property-related documentation and tenant information. CBRE Philippines Inc. Philippines 2014 - 2017

Position: Lease Associate

• Facilitated leasing transactions, providing comprehensive information to prospective tenants.

• Conducted property tours, addressing inquiries, and ensuring a positive leasing experience.

• Collaborated with property management to implement effective marketing strategies. Pico De loro Admin Office Philippines 2013

Position: Accounting Assistant

• Assisted in financial tasks, including data entry, invoicing, and reconciling accounts.

• Prepared financial reports and statements, ensuring accuracy and compliance.

• Collaborated with the finance team to streamline processes and improve efficiency. Building Care Corporation Philippines 2012 - 2013 Position: Concierge / Receptionist

• Managed front desk operations, including greeting visitors, answering calls, and handling inquiries.

• Provided exceptional customer service, assisting guests with requests and information.

• Coordinated with various departments to ensure a seamless guest experience. Davidson Corporation Philippines 2009 - 2012

Position: Administrative Staff

• Handled a variety of administrative tasks, such as document preparation, filing, and scheduling.

• Assisted in organizing and coordinating office events and meetings.

• Contributed to the implementation of office policies and procedures for improved workflow. ACHIEVEMENTS AND CERTIFICATIONS

• Risk Management for QMS

• 2019 Loyalty Award

• 2018 Chairman’s Award

EDUCATION

Batangas State University ARASOF Philippines 2005 - 2009 Bachelor of Science in Tourism Management

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