DI'A WARD

Memphis, TN ***** 901-***-**** ad45dq@r.postjobfree.com

SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.

SKILLS

• Hospital Experience

• Microsoft Systems

• Guest services

• Team Player

• POS

• Food Service

• Retail Sales

• Home Care

• Hospitality

• Computer literacy

• Security

• Customer service

• Laundry

• Communication skills

• Front Desk

• Analysis skills

• Host/Hostess

• Property management

• Sales Marketing

• Marketing

• Commercial Cleaning

• Pricing

• Customer Service

• Claims Processing

• Kitchen Experience

• Invoice Processing

• Fast learner

• HIPAA Compliance

• Cash Handling. * Research and due diligence

EXPERIENCE

Customer Service Representative -Internal Revenue Service – Memphis

2023– Present

Main duties included helping customers with complaints and questions while also giving customers the correct information about products and services.

Other duties included Taking orders and Processing returns

Receptionist/Office Assistant todays new deelilium – Memphis

2021 – 2023

taking calls from customers and delivering messages while also using basic office equipment like faxes or scanners.

Patient Server - Baptist Memorial Hospital Memphis – Memphis

2019 – 2020

responsibilities included; Faxing, Filing sensitive documentation,

Validating insurance information, and Assisting therapists

Specialized Billing Clerk - Levenger – Memphis

2017 – 2019

Made sure that invoices were sent out and credit memos were updated with an organization's financial information.

EDUCATION AND TRAINING

05/2014

High school diploma

Oakhaven High School

Information Technology

University of Memphis - Memphis, TN

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