PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

ANTOINETTE

JONES

A

J

*** ****** ****** **, ****** Hills, IL 60061, 219-***-****, ad45dn@r.postjobfree.com Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background in cultivating positive relationships and exceeding goals.

• Mail sorting • Social perceptiveness • Positive attitude

• Ability to multitask • Written communication • Customer Service Mail Carrier February 2011 - April 2013

United States Postal Service Portage, IN

• Delivered mail pieces and parcels to customers along an assigned route.

• Sorted and arranged mail pieces in the delivery sequence for the assigned route.

• Accepted C.O.D., registered, certified, and insured mail from postal customers.

• Monitored and safeguarded vehicles and parcels in alignment with organizational policies.

• Loaded mail into Postal Service vehicles for distribution.

• Coordinated efficient deliveries by sorting and organizing mail and parcels. Cage Cashier July 2008 - February 2009

Horseshoe Casino Hammond, IN

• Enrolled guests in rewards and loyalty programs and issued coupons and membership cards.

• Delivered friendly and personable cage services by greeting customers and addressing needs.

• Assisted guests with currency exchanges and cash-outs, including coins, tokens, jackpot tickets, and chips.

• Used casino computer system to print vouchers and issue player cards. Lockbox Processor August 1999 - December 2007

JP Morgan Chase Chicago, IL

• Kept records current with daily transaction posting.

• Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

• Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.

• Operated computers programmed with accounting software to record, store and analyze information. Payroll Clerk

Census Bureau Merrillville, Indiana

EDUCATION

• Prevented payroll errors through regular timesheets and payroll processing verifications.

• Promoted positive employee relations by smoothly handling payroll problems.

• Calculated deductions and withholdings required by state and federal law.

• Onboarded new employees with correct forms and direct deposit information. Diploma

Harlan High School, Chicago, IL