GENEVA LOIS GEORGE-WILLIAMS

**** **** ****** ***** **************, Va. 22407 Phone 571-***-****

Email · ad45az@r.postjobfree.com

linkedin.com/in/lois-george-williams-32161b39

Professional Experiences

Conference of State Bank Supervisors- Washington, DC February 2024 - Present

Staff Accountant- AR Receivables (Temp)

Reconcile accounts receivable and other general ledger accounts.

Prepare bank reconciliations.

Monitor accounts receivable aging reports and follow up with customers on overdue payments.

Address customer inquiries and questions to resolve payment-related issues.

Assist with month-end close process and other areas of the Finance team with journal entries and reconciliations.

Universal Service Administrative Company Washington, DC (USAC) August 2023 – January 2024

Senior Collections & Billing Specialist (Temp)

Research and analyze payment or contributor disputes and provide the appropriate resolution.

Monitor monthly invoices, collections, and identify potential errors or fraud.

Review and analyze contributor accounts for non-compliance and enforcement follow-up.

Serves as a potential contact for customer escalations.

Fairfax Radiology Center Fairfax, Va. March 2023 - May 2023

Staff Accountant (Temp)

Download the daily cash deposits from the bank, and reviewed bank transactions for proper posting, and record in the Intact System.

Research returned deposit items, fees, or adjustments.

Perform the monthly bank reconciliations.

Association of Corporate Counsel (ACC) Washington, DC November 2021 - February 2023

Accounts Receivable Lead

Manage the Accounts Receivable (AR) function from start to finish:

Create all invoices.

Record and apply all payments.

Prepare AR Aging reports and collection notices.

Maintain audit ready records of all AR accounts.

Build and maintain professional relationships with ACC customers.

Serve as primary backup for:

ACC’s accounts payable.

Manage ACC’s lockbox at PNC:

Upload daily activity into ACC’s membership database.

Resolve issues with lockbox deposits and reporting.

Perform monthly reconciliation to ensure all lockbox receipts recorded properly.

Society for Human Resource Management (SHRM), Alexandria VA August 2006 - September 2021

Senior Analyst/Staff Accountant (2006 - 2021)

Retrieve wire receipts daily and research, analyze, identify, record unidentified ACH, wire receipts, and prepare batch payments for processing by the Data Team.

Reconciliation and analysis of Wire bank deposit account for ACH and Wire receipts monthly in a timely manner.

Reconciliation of Unidentified deposits liability account; ACH/Wires in NetSuite, resolving discrepancies in a timely manner.

Review and reconcile weekly credit card transactions between SHRM’s operating bank statement and NetSuite to confirm all charges and refunds has been done.

Process journal entries for SHRM and affiliates in recording accruals, revenue recognition, expense, and balance sheet entries, as assigned and ensure proper accompanying documentation while engaging in initiative-taking preparation for month-end close.

Adverting Analyst

Maintain cash receipts journal and accounts receivable subsidiary ledger current by entering and posting all cash receipts and credit card payments on a timely basis.

Reconcile and resolve discrepancies of customer credit card transactions to ensure proper recording of cash and revenue recognition. .

Manage accounts receivable for Advertising Sales and other Publications & Media’s departments; prepare and send monthly statements of overdue advertising accounts to the sales representatives; work with them on the collection of past-due invoices; and recommend delinquent accounts to collection agencies.

Resolve customer inquiries about billing and payment status of advertising accounts; investigate and resolve payments and billing discrepancies and disputes; prepare journal entries for invoice adjustments.

Budget Analyst

Update and annotate monthly budget review spreadsheets for the division and its departments; research, review and resolve budget discrepancies and financial statements errors with department Managers and the Publications Accounting Manager; initiate corrective journal entries and submit them for entry in NetSuite.

Reconcile sale and payment activities of ecommerce products, and billing statements from vendors.

Maintained accurate financial statements for the division and its departments by accruing expenses in the months they incur, and revenues earned.

Provide support for the preparation and implementation of the annual budget process for the division and its departments, and their interim forecast activities.

Society for Human Resource Management (SHRM), Alexandria VA January 1995 - July 2006

Senior Accounting Assistant- AR

Lead the A/R Accounting team to ensure the bank batches and credit card receipts processed in a timely manner.

Liaison for SHRM and worked with bank in resolving issues related to bank batches.

Worked closed with Merchant to resolve credit card disputes pertaining to chargebacks and refunds.

Created batch controls in AR subsidiary ledgers and maintained all documents and journals.

Coordinated with internal departments providing invoices and perspective reports, aiding reconciliations

Managing receipts process for all departments and ensuring closing of batches in Personify within their monthly deadlines.

Collaborated with internal and external sources as needed to resolve cash receipts disputes and

inquiries

Trained and supervised temporary staff and staff newly assigned to the A/R Accounting Team.

Education and Certification at University of Phoenix

Master of Accountancy March 2017

Accounting Certificate February 2016

Bachelor of Science of Business and Minor in Accounting March 2013

Skills and Achievements

Technical Skills

NetSuite System, Personify (AMS) Great Plain, Sage Intacct, Ad System Advertising System, Microsoft Office, General Ledger &amp.

Audits, Cash & Bank Reconciliation, Strategic, Analytical Thinker, Reporting & Analysis, Collaborate with Project Managers for Budget, Accounting & Billing, Cash, Accrual & GAAP, Customer Service, Collection, Accounts Receivable & Data Entry, and Invoicing

Achievements

Recognized as an enthusiastic role model in the accounting team and the Budget Liaison Group.

Highly solicited by the Financial IT team to help evaluate new software packages and in the implementation and upgrade of new/current systems.

Commended for identifying more than 80% of the daily ACH and Wire receipts during the initial review.

Awarded for reducing past due aged receivables balance for advertising accounts below $100K.

Recognized as an outstanding liaison to auditors by explaining journal entries and financial transactions, providing the data and answer the questions in a timely matter.

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