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Customer Service Care Assistant

Location:
Harare, Zimbabwe
Posted:
April 21, 2024

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Resume:

PAIDA HOVE

**** ********* ********* ******

+263********* ad458c@r.postjobfree.com

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Personal Summary

A compassionate and tender care professional who is reliable and respectful of the choices made by patients. I am flexible and determined to provide the best service at all times. With close to four (4) years of care experience. I am looking for a position in the health and social care industry where i can apply my acquired skills. I fell self gratification in making a difference in peoples lives on a daily bases. I have the ability to accept criticism and work under pressure. I am thorough and pay attention to detail when conducting care duties. A sensitive and understanding care professional who has built a profound professional relationship with patients amd their families. I am always duty ready since it is my desire to help people and provide customer service.

Skills

Communication

Flexibility

Problem solving

Time management

Adaptability

Compassion

Confidence

Empathy

Patience

Remaining calm in challenging situations

Experience

Population Service International

Volunteer/ Mobilize for Medical Male Circumcision

-Participation in staff meetings and appropriate training workshops.

-Achieve monthly targets as per the workplan.

-Detect and report barriers to HIV, STI and TB health seeking behaviour.

-Complete all Lead Forms and Activity Sheets neatly, comprehensively and accurately, including the date of the lead; mobiliser code; site details etc.

-Maintain the MMC-Toolkit intact.

-Provide informed consent forms to minors (15 – 17). Population Service International

Theater Runner

-Maintains aseptic techniques at all times.

-Passes instruments and supplies to the surgical teams.

-Prepares the operating room by setting up the equipment and sterilizing tools that are necessary for the operation.

-Assists the theater nurse to prepare the operating room by setting up the equipment and sterilizing tools that are necessary for the operation.

2021 -

2023 -

2017

2020

2021

2017

2019

2024

2024

2024

Emcad

Research assistant

-Assist the team in documenting and capturing discussions during the Outcome of projects and programs.

-Assist the team in collecting, verifying, and validating Outcome.

-Assist the team in administering the Outcome collection tools.

-Assist the to clean and analyze the data.

-Assist the team in writing the Outcome Report.

- Follow up with respondents if any issues emerge during the data analysis and reporting. Hatcliffe clinic

Nurse aid

•Assisting patients in meeting personal care routines, oral care, feeding, suctioning, wound care, bed making and

output monitoring.

•Bowel and incontinency care

•Maintaining safety and hygiene standards to prevent falls, nosocomial infections and falls.

•Administration of medication, vital signs, checks, vein puncture, reporting and liaising with multidisciplinary

healthcare teams for collaborative care.

• Spinal injury care

•Stoma care

•Managing suppliers for equipment, medical supplies and services, maintaining adequate stock levels.

•Planning, implementing and evaluating nursing care. Education

University of Zimbabwe

Bachelor's of Arts General Degree

Pass

Zimbabwe Open University

Postgraduate Diploma in Development Studies

Pass

Lupane State University

Special Honour Degree in Monitoring and Evaluation Pass

University of Zimbabwe

Executive certificate in Humanitarian assistant and project management Merit

University of Zimbabwe

Executive certificate in Monitoring and Evaluation of Programs and Projects Merit

Florence Academy Uk

First Aid certificate

Pass

Florence Academy Uk

Basic Life Support Certificate

Pass

Florence Academy Uk

Dementia Level 1 Certificate

Pass

Reference

Available on request -

Additional Information

Relevant information: Valid Passport, valid police clearance, valid Tb test, ECCTIS and clean driver's license



Contact this candidate