Dream Whitfield

Elizabeth, NJ *****

ad458b@r.postjobfree.com

+1-908-***-****

Dedicated team member with excellent communication skills and a pleasant demeanor. Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals.

Work areas have a history of being kept clean, neat, and professionally organized. To maximize customer satisfaction and sales, a motivated Cashier is skilled at providing exceptional service, accurately handling money, and effectively managing store inventory. Pursuing a position with greater responsibilities and potential for advancement. Team-oriented, with a strong commitment to promoting a positive work and shopping environment. Work Experience

Manager

Airport Terminal Services - New York, NY

Present

Leading and managing the Airport Services to ensure they are sufficiently trained and competent to meet the fluctuating needs of the business. To ensure the delivery of the correct staffing/resource levels for terminal, ramp, PRM, Security and cleaning services and ad hoc laboring and ancillary duties. Customer Service Representative

Hampton by Hilton - Linden, NJ

October 2023 to June 2024

hospitality professional who works at the check-in desk of a hotel, resort or another guest lodging. Some of the duty’s hotel front desk clerks typically have are taking calls from guests staying at the hotel as well as external customers.

Server

OTG Management - Newark, NJ

January 2024 to March 2024

• Double-check meal contents against orders to avoid delays by addressing and correcting issues as soon as possible.

• Assist with the setup and service of multiple banquet food stations, as well as the final cleanup.

• Dealt with serving in a classified setting required a reservation.

• Assist customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies.

• Maintain open communication with the kitchen team to assess cooking times, avoid worker overload, and minimize customer dissatisfaction.

Hostess

Ruby Tuesday - Elizabeth, NJ

June 2022 to October 2022

• Oversaw server balance and table turnover to ensure that customers were properly seated and satisfied.

• Assigned work tasks and coordinated the activities of dining room personnel to provide prompt, courteous service to patrons.

• Took credit card, cash, and gift certificate payments and gave cash transactions change.

• Maintaining accurate waitlist quotes while efficiently directing the seating of guest parties Assistant Manager

Outback Steakhouse - New York, NY

April 2021 to July 2022

Maintains staff by recruiting, selecting, orienting, and training employees. Ensures a safe, secure, and legal work environment. Develops personal growth opportunities. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results. Sales Associate

Journeys - Elizabeth, NJ

May 2020 to September 2021

• Mixed and matched paints to the specifications of the customer.

• Used upselling techniques and offered product and service consultations.

• Sold a variety of products by explaining their unique features and instructing customers on how to use them properly.

• Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions.

• Negotiated and closed deals with minimal supervision. Cashier

Foot Locker - Elizabeth, NJ

January 2019 to May 2020

• Kept well-stocked cashier lanes and store shelves to promote strong sales.

• Educated customers about [Deals] promotions to increase sales.

• Help customers by guiding them and answering their questions. Server

T.G.I Fridays - Linden, NJ

May 2019 to January 2020

• Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies.

• Was frequently complimented by customers for going above and beyond my normal responsibilities.

• Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies.

Education

High school diploma

Thomas A Edison Career And Technical High School - Elizabeth, NJ September 2020 to June 2024

Skills

• Upselling

• Cooking

• Restaurant Experience

• Kitchen Experience

• Food Preparation

• Serving Experience

• Busser

• Cash Handling

• POS

• Host/Hostess

• Sales

• Cleaning Experience

• Merchandising

• Restaurant Management

• Food Handling

• Food Service

• Bartending

• Food Safety

• Organizational Skills

• Communication skills

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