Diane Bradley

Pine Cove, CA***** 682-***-**** ad456m@r.postjobfree.com WWW: Bold Profile

Professional Summary

A reliable employee seeking a professional position. Offering excellent communication and good judgment. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position in a Human Resource Management environment. Ready to help the team achieve company goals. Manager with over 15 years of successful experience in a Hospital setting and management. Recognized consistently for performance excellence and contributions to success in the Healthcare industry. Strengths in Registration and management backed by training in all aspects of a Hospital setting. Flexible Attractions Attendant with proven customer service skills to meet the demands of a busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Reliable Supervisor with fifteen years of Healthcare experience and outstanding multitasking abilities. Offering solid technical, interpersonal, and communication skills. Punctual and focused employee.

Skills

Critical thinking

Teamwork

Training & Development

Planning and Coordination

Analytical skills

Work History

Camp Host, 05/2020 - Current

Mt. San Jacinto State Park – Idyllwild, CA

I have a rotation of May thru November depending on the weather

My job duties include but are not limited to checking in patrons, taking cash or credit cards when necessary

Offering instruction on using the kiosk to pay for a campsite

Offering inspiration and confidence towards hiking trails and being in the outdoors

Doing nightly inspections and the selling of firewood

Being on-site security but also a sense of confidence of knowing someone is there to offer assistance as needed.

We enhanced the camper experience by providing exceptional customer service and addressing individual needs.

I have maintained a clean and organized campsite, ensuring a safe and enjoyable environment for all guests.

Supervisor, 01/2017 - 01/2019

PAS, Texas Health Resources – Fort Worth, TX

Texas Health Resources employs 12000 professionals in a 2000 – bed hospital

I am currently a supervisor of the Emergency Room

I manage a current staff of 50 employees

My current job duties include staff schedules, staff PTO, coordinating the staff to work areas

I process daily reports: RINC (unregistered patients), Unsigned consents, Payable time summary (Payroll), Productivity (monthly), Morning Huddles, Daily management meetings, Disciplinary action for staff

The Emergency Room can occupy 200 patients

Cross-Trained in Out Patient services – Breast center, Radiology, Day Surgery, Dialysis, etc

Epic super user – assisted with “GO LIVE “process

Available to troubleshoot and assist staff members in all areas of the hospital

Epic Trainer.

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Registrar, 01/2017 - 01/2017

Admissions Registration Wise Health Systems – Decatur, TX

Wise Health System employs 1500 employees in a 100 – bed hospital

Registers patients-gathering demographical information from patients and entering into the computer

Obtains insurance cards, picture identification, and consents from patients and scans into the system

Coordinates with all departments and rotates campuses as needed

Responsible for collecting copays, deductibles, and deposits from patients

Supports and answers the switchboard

Uses the best customer service with patients, families, visitors, and staff

The East Campus of Wise Health System in Decatur opened its doors in 2006

The 176,000-square-foot hospital features 99 private patient rooms in a spacious and welcoming environment and uses the most advanced acute-care equipment available.

Organized, reviewed, and filed paperwork for secure recordkeeping.

Greeted every guest with personable approach and provided knowledgeable service.

Team Lead, 01/2015 - 01/2017

Medical Center Of McKinney – McKinney, TX

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows

Created successful work schedules for each team member to maintain deadlines and fully staff shifts

Mentored junior personnel through onboarding processes and during ongoing training, promoting philosophies of constant improvement

Managed performance reviews for 12 employees, analyzing individual employee achievements and overall trends in workforce execution metrics

Incentivized performance metric improvements through various programs and initiatives designed to reward exceptional effort and noteworthy contributions

Maintained understanding of overall business goals, tailoring new hires and continuing training towards reaching prescribed targets.

Supervised team members to confirm compliance with set procedures and quality requirements.

Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

Education

MBA: Human Resources Management, 12/2021

Capella University - Minneapolis, MN

Bachelor of Arts: HealthCare Administration, 01/2016

Ashford University - San Diego, CA

Associate of Science: Surgical Technology, 01/2010

MMC College - Cary, NC

Languages

English

Full Professional

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