Customer Service Sales Representative

Gabriela Woods

Harker Heights, TX ***** • 254-***-**** • *********@*****.***

Education

Psychology: Expected in 05/2025

Texas A&M Central Texas

Professional Summary

Hardworking and reliable professional, that's results driven and solution focused to provide the most effective plan for clients. Offering problem solving, great communication, and active listening. Highly organized, proactive, and team oriented. Passionate about gaining more experience and knowledge

Skills

Interpersonal and written communication

Ability to work individually or in a team

Skilled at developing a large, diverse client

base

Constantly looking for new ways to promote

products and build professional network ties

Knowledgable in features and benefits that set

products apart

Compliant resolution and empathetic

Customer Retention

Customer Service

Staff Training

Committed to professional development

Work History

Aesthetic Sales Representative/ Patient Care Coordinator, 09/2022 to 04/2023 Laser Away – Austin, TX

Established, built, and maintained rapport with clients Focused on driving sales and maximizing profits, increased store sales by 3% before 3rd month of employment

Consulted with clients after sales and contract signings to provide ongoing support Increased sales volume by bringing in new patients making 50-125 sales calls daily, maximized clients seen per day through efficient scheduling

Created best treatment option for clients based off their needs, wants, and what would best be suited for them per medical assessments

Trained and mentored new sales representatives.

Medical Esthetician, 03/2022 to 09/2022

Face to Face Spa – Austin, TX

Achieved sales goals set for each pay period, exceeded goals through multiple pay periods by 10% through product recommendations and up-sells in services Trained and certified in advanced medical skin care services Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.

Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.

Participated in continuing education courses to maintain licensure requirements and stay current on advancements within the aesthetic industry.

Increased client retention by building strong rapport and maintaining open communication during consultations and treatments.

Esthetician/ Front Desk Associate, 09/2021 to 03/2022 Massage Envy – Harker Heights, TX

Kept thorough track of client records and history

Fulfilled product and service enhancement sales goals each pay period Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.

Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.

Certifications

Esthetician License - August 2021- Present

Languages

Spanish

Professional Working

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