Michael Pierce

Hotel front desk; Night Audit, Apartment management

Los Angeles, CA 90006

ad455h@r.postjobfree.com

+1-213-***-****

I am looking to align myself with a company that expects the best. I am an accomplished Manager, Maintenance man for apartments: with Section 8 experience. Hotel Night Audit and front desk certifications from Hilton and Sheraton Worldwide. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Hospice Social Worker

Ryan, LLC - Hemet, CA

February 2021 to September 2023

As a caregiver, for my friend and former employer. I did everything from cooking and cleaning to taking care of his needs as an elderly person. As well as escorting Jerry to his medical appointments. We lived on his property in Hemet. Mr Ryan passed away recently. Night Auditor

Sheraton Hotels & Resorts - Erie, CO

February 2019 to April 2020

As the night auditor I settled all accounts. Charged credit cards, created Excel spreadsheet to prepare the next day. I prepared approximately 150 reports overnight while running the front desk. In addition to charging the rooms overnight, I changed the day and checked the reservations for the next day; performed upgrades to accommodate any clients who had requests and put out fires (so to speak), both literally and figuratively.

Night Auditor

Hilton Garden Inn Hotel - Erie, PA

January 2018 to January 2019

As the night auditor I settled all accounts. Charged credit cards, created Excell spreadsheet to prepare the next day. I prepared approximately 60 reports overnight while running the front desk. Settling everything from Laundry to parking, restaurant and bar to guest services. Resident Manager

St James Haven - Erie, PA

August 2016 to October 2018

As the Resident Manager for St James Haven (a full service homeless shelter, in Meadville, Pa.) I processed homeless individuals and their families to provide shelter, food and temporary housing while working on moving them into permanent housing. I was also responsible for getting medical and mental services as well as job placement for my residents.

On-Site Resident Manager

Royal pines resourt - Idyllwild, CA

October 2015 to September 2018

While Managing the property I took rents and prepared units for occupancy. Scheduled and performed all maintenance for the property. As well as resolving any and all issues my current and prospective residents might have. As some of the units were privately owned. I prepped them for part time occupancy during the summer months.

Long Haul Truck Driver

Swift Transportation, Fast Cargo- Indianapolis, IN - Phoenix, AZ November 2008 to May 2014

As the Owner operator (under contract) I did refrigerated, dry, roller van and flatbed long haul cross county transportation services. I Kept time schedules, complying with all D.O.T regulations and made deliveries complying with state and interstate regulations. I have accumulated over 700 thousand miles over the road.

Education

Associate's degree in Aviation science

Long Beach City College - Long Beach, CA

February 1988 to March 1990

Skills

• Plumbing

• Property management

• Yardi

• Section 8

• LIHTC

• Sales

• Microsoft Excel

• Windows

• Microsoft Word

• Communication skills

• Budgeting

• Microsoft Office

• Phone etiquette

• Fair Housing regulations

• Computer skills

• Time management

• Maintenance

• Carpentry

• Supervising experience

• English

• Management

• Front desk

• Organizational skills

• Basic math

• Microsoft Outlook

• Leadership

• Property leasing

• Negotiation

• Cash handling

• POS

• Case management

• Google Suite

• Classroom experience

• Construction painting

• HIPAA

• Programmable logic controllers

• Team management

• Care plans

• Social work

Certifications and Licenses

Night audit certificates from both Sheraton and Hilton Present

Familiar with OnQ. Lightspeed. Opera and other reservation systems are currently in use throughout the Hospitality arena.

Certified Property Manager

CDL A

March 2015 to May 2027

CPR Certification

CDL

Air Brake Endorsement

HVAC Certification

Non-CDL Class C

Certified Apartment Manager

CMCA

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