MU
MONIQUE URQUIDEZ
******************@*****.*** 323-***-**** Glens Falls, NY 12801
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Data Management
Analytical
Flexible and Adaptable
Super 8 Lake George. Lake George, NY
Chambermaid Supervisor
05/2022 - 08/2023
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Demonstrated leadership by making improvements to work processes and helping to train others.
Team Karate Center. Woodland Hills, CA
Personal Assistant to Athlete Benny
Uquidez.
08/2015 - 07/2019
Performed calendar management and scheduling of appointments for the executive.
Organized travel arrangements, including flights, transportation, and accommodation.
Prepared documents such as reports, presentations, agendas, and correspondence.
Managing benny's schedule.
Scheduling appointments, meetings and appearances. Ensuring he is aware of any changes or upcoming events.
Travel Arrangement.
Arranging Travel Accommodations,; including flights, hotels and transportation for both personal and professional trip. Renee's Courtyard Cafe. Santa Monica,
CA
Lead Banquet Server
03/2012 - 06/2014
Set up banquet areas according to event specifications, including tables, chairs, linens, and centerpieces.
Maintain a professional appearance at all times during events. Monitor food safety and sanitation protocols for all banquet operations. Coordinate daily set-up and break down of banquet facilities as needed. Handle customer complaints or concerns in an effective manner. Develop creative ideas for special events and themed buffets. Communicate effectively with other departments within the organization for efficient coordination of activities.
Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about the event.
Summary
Skills
Experience
Piven Theatre Acting Studio Evanston, IL
Event Coordinator
04/2009 - 08/2011
Coordinated with internal teams to ensure timely delivery of products and services for events.
Sourced venues for events in accordance with client needs and preferences. Collaborated with clients to identify their goals and expectations from the event.
Managed logistics related to transportation, catering, entertainment, decorations for events.
Ensured effective communication between vendors and suppliers before, during and after the event.
Provided on-site support during the day of the event including problem solving if necessary.
Conducted post-event evaluations to measure success of each program against objectives set forth by clients.
Planned various activities such as seminars, workshops or conferences related to the event theme or topic area.
Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities. Planned and coordinated registration, hotel accommodations and transportation to facilitate smooth execution of event activities. Coordinated and allocated equipment, supplies and staff for events. Fourseasons Hotel and Spa Beverly Hills,
CA
Receptionist
01/2006 - 06/2008
Greeted visitors and provided them with assistance. Scheduled appointments for clients, customers, and other visitors. Maintained a neat reception area by organizing materials and tidying up furniture.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary. Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance. Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures. Scheduled and confirmed appointments
Northridge medical Supples Northridge,
CA
Receptionist
04/2000 - 09/2005
Greeted visitors and provided them with assistance. Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Performed data entry tasks into various computer systems accurately and promptly.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary. Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance. Updated daily log book with information about visitors entering the premises..
Assisted with special projects assigned by management when required. Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Maintained an organized filing system of confidential client information in accordance with company policy.
Union Restaurant Pasadena, CA
Bartender
10/2003 - 02/2005
Greeted customers and provided excellent customer service. Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ensured proper sanitation of bar area, glassware, utensils, and equipment. Maintained inventory of liquor, beer, wine, and other beverage items. Provided drink suggestions to customers based on their preferences. Processed payments accurately and efficiently with POS system. Assisted in setting up the bar for service shift.
Stocked ice bins and coolers as needed throughout shift. Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Resolved customer complaints in a professional manner. Performed opening and closing duties including restocking supplies. Adhered to state regulations regarding serving alcohol responsibly. Ross Hunt Production Company Studio
City, CA
Receptionist
06/1996 - 05/1999
Greeted visitors and provided them with assistance. Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors. Performed data entry tasks into various computer systems accurately and promptly.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance. Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures. Updated daily log book with information about visitors entering the premises.
Scheduled and confirmed appointments.
Updated and recorded customer or client information to maintain accounts.
Maintained daily calendars, set appointments with clients and planned daily office events.