LYNETTE V. ALEXANDER

Indianapolis, IN *****

317-***-**** ad452l@r.postjobfree.com

OVERVIEW:

Highly passionate virtual assistant with an exceptional record in revenue cycle management, which includes A/R, A/P, ICD9-10 & CPT medical billing and coding, as well as practice management, marketing, and high levels of customer service for 20 years; seeking an opportunity within a prestigious organization that will allow me further growth.

SKILLS:

Virtually available for any location

Microsoft Word/Office/ PowerPoint

Bookkeeping

Email Management

Social Media Management

NextGen

EMR

Cerner

RightFax

EXPERIENCE:

IUH General Surgery 7/2019 thru Present

Administrative Assistant to both Bariatric Surgeon and Surgical Oncologist: Management of clinic schedule and OR schedule. Prior authorization/Predetermination for all surgery cases. Gathered all information for all new referrals for new patients. IUHP Cardiovascular Surgery 3/2015 thru 7/2019

Assistant Practice Operations: Registration for multi-specialty clinic, Management of medical records/FMLA/Short Term Disability, Appointment scheduling. Goodman Campbell Brain & Spine 1/2008 thru 2/2014

Senior Billing Coordinator: Sole biller for all in office and surgical coding and billing for group of neurosurgeons, as well as pain management clinic. Reconciled weekly claims to ensure all charges were correct and captured for clinic and inpatient consults. Responsible for alerting physicians of any incorrect coding for performed procedures. Consistent review of EMR edits to monitor claims status/payment. Liaison between provider and patient regarding scheduling, referral consults, testing, and lab collection. Responsible for all back-office duties as directed by provider. St Vincent Hospital Physician Billing Office 1/2005 thru 9/2007 Commercial Accounts Representative: Maintained low A/R for all commercial claims for family practice specialty. Assisted with monitoring all denials and claims resubmission requests that hindered reimbursement within a timely manner. Ongoing training and in services for updates on coding and modifier requirements.

EDUCATION:

Integrative Leadership/ Anderson University 6/2012 Therapeutic Recreation/IU Bloomington 6/1993

ADDITIONAL SKILLS: Multi-specialty facility coding billing for Hematology/Oncology, as well as Physical, Occupational, and recreational therapy experience. Charge entry, payment posting, and patient statement invoices and encounters into EMR experience. Proficient in assigning appropriate medical coding to diagnosis and services codes, as well as knowledge in claims preparation for both paper and electronic submission. Outstanding computer skills and proficiency with the following medically related software systems: NextGen, EMR, and Cerner. Supreme team dynamic and synergy, group organization, interpersonal skills, as well as leadership skills that are universally in demand. References:

Itay Melamed, MD/Neurosurgeon

303-***-**** office

720-***-**** cellular

Stacy Wade, NP/Neurosurgery

317-***-**** cellular

Steve Miller/Superintendent Ryan Fire Protection

317-***-****

Plastic & Hand Surgery of Fishers/Howard Dash MD 10/2003 thru 9/2007 Assistant Office Manager: Supervision over 3 employees. Increased A/R within 6 month period of employment. Uncovered discrepancies including coding errors, inaccurate documentation during claim submission. Monitored all workman compensation claims/liaised between provider and work comp case manager. Responsible for all prior authorizations for non-elective procedures. Basic bookkeeping, marketing, project management.

St. Vincent Hospital 1/2005 thru 9/2007

Commercial Accounts Representative: Maintained low A/R for all commercial claims for family practice specialty. Assisted with monitoring all denials and claims resubmission requests that hin

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