Stephanie Dickerson

Eager to join back into the work force, with my LSW

Newcomerstown, OH 43832

ad451i@r.postjobfree.com

+1-740-***-****

Experienced Chemical Dependency Counselor Assistant / Case Manager Authorized to work in the US for any employer

Work Experience

Licensed Chemical Dependency Counselor

Dover, OH

September 2023 to Present

Social work

Access confidential patient records

HIPPA

resource specialist

Social worker

Crisis intervention

Project DAWN

update Assessments

Progress Notes

Update Treatment Plans

Create recovery plan

match needs with available community services

assist people to access services

evidence based or best practices

live up to ethical and professional responsibilities administrative tasks

service coordination

case update

set up detox, inpatient treatment

make appointments for patients

patient advocate

client-oriented

community-based

conducts outreach and case findings

provides assessment & ongoing reassessment

assist in goal planning

makes referral to needed resources

monitors referrals

helps develop informal support systems

responds to crisis

engages in advocacy on behalf of client

provides direct and indirect services

Medical Assistant/ physician assistant

FAMILY URGENT CARE - Coshocton, OH

November 2020 to Present

• Receptionist

• Assisted in minor procedures

• Performed venipuncture

• Measured accurate vital signs

• Performed numerous administrative duties

• Contacted patients for appointment reminders

• Recorded patient history

• Updated care plans

• Assisted with charting

• Cleaned patient rooms

• Performed in-office procedures

• Provided patient care

• Obtained patient vitals

• Performed blood draws

• Triaged patients

• Responsible for scheduling patients for appointments

• Assisted with insurance verification

• Responsible for back office duties

• Ordered labs

Case Manager/ Recovery Support Specialist

Spero Health - Cambridge, OH

May 2021 to April 2023

1. Case management

2. Access confidential patient records

3. HIPPA

4. resource specialist

5. Social worker

6. Crisis intervention

7. Project DAWN

8. update Assessments

9. Progress Notes

10. Update Treatment Plans

11. Create recovery plan

12. match needs with available community services

13. assist people to access services

14. evidence based or best practices

15. live up to ethical and professional responsibilities 16. administrative tasks

17. service coordination

18. case update

19. set up detox, inpatient treatment

20. make appointments for patients

21. patient advocate

22. client-oriented

23. community-based

24. conducts outreach and case findings

25. provides assessment & ongoing reassessment

26. assist in goal planning

27. makes referral to needed resources

28. monitors referrals

29. helps develop informal support systems

30. responds to crisis

31. engages in advocacy on behalf of client

32. provides direct and indirect services

33.

Patient Service Coordinator

Cordant Health Solutions - Cambridge, OH

June 2021 to May 2022

• pharmaceutical knowledge

• answering patient questions

• passing medication

• computer knowledge

Collections Specialist

ConnectDx Labratory - Mishawaka, IN

September 2019 to July 2021

• covid collections

1. swabbing

2. icd-10 coding

3. requisitions

4. demographics

5. specimen collection

6. specimen handling

7. travel

8. microsoft office

9. accessioning

10. hippa

11. confidential information

12. phlebotomy

13. Cdca

CCMH

Hospital - Coshocton, OH

June 2008 to January 2012

Phlebotomist

unit clerk

Education

Bachelor's degree in Social Work

Grand Canyon University - Phoenix, AZ

February 2024 to Present

Counseling in Chemical Dependency Counselor

Wise Communication - Ashland, OH

August 2021 to September 2021

Certified in Phlebotomy

Buckeye Career Center - New Philadelphia, OH

March 2007 to May 2007

High School Diploma

Riverview High School - Warsaw, OH

August 2001 to May 2005

Skills

• Unit secretary (6 years)

• Phlebotomist (6 years)

• Front Desk, Medical Office Experience, Customer Service (10+ years)

• Marketing, Administrative Experience, Microsoft Powerpoint, Social Media Management (10+ years)

• Medical Scheduling, Medical Receptionist (10+ years)

• Excel, Microsoft Word, Microsoft Office, Microsoft Outlook (10+ years)

• Office Experience (10+ years)

• Medical Billing (10+ years)

• Medical Office Experience

• Nursing Home Experience, Data Collection, HIPAA (10+ years)

• Vital Signs Experience (10+ years)

• Phone Etiquette (10+ years)

• Medical receptionist (10+ years)

• Customer service (10+ years)

• Time management (10+ years)

• Medication administration (10+ years)

• English

• Epic

• Medical scheduling (10+ years)

• Laboratory experience (10+ years)

• EMR systems (10+ years)

• Nursing (10+ years)

• Triage (10+ years)

• Hospital Experience (10+ years)

• QuickBooks

• Medical Records (10+ years)

• Medical Terminology (10+ years)

• Insurance Verification

• Patient Care (10+ years)

• ICD-10 (10+ years)

• Experience Administering Injections (10+ years)

• Clerical Experience (10+ years)

• Anatomy Knowledge (10+ years)

• Phlebotomy (10+ years)

• Physiology Knowledge

• Venipuncture (10+ years)

• Office Management (10+ years)

• Computer Skills

• Transcription (10+ years)

• Medical Coding

• CPT Coding (10+ years)

• ICD Coding (10+ years)

• ICD-9 (9 years)

• Accounting (10+ years)

• Documentation review (10+ years)

• Microsoft Office (10+ years)

• Windows (10+ years)

• Vital signs (10+ years)

• Supervising experience (10+ years)

• Cerner

• Human resources (10+ years)

• Recruiting (10+ years)

• Sales (10+ years)

• Acute care

• Managed care (9 years)

• Typing (10+ years)

• Employee orientation

• Basic life support (10+ years)

• Crisis intervention (5 years)

• Mental health counseling (5 years)

• Crisis management (10+ years)

• Behavioral health (5 years)

• Social work (5 years)

• Mentoring (10+ years)

• Addiction counseling (8 years)

• Motivational interviewing (5 years)

• EHR systems

• Child & Family Counseling

• Microsoft Word

• Microsoft Excel

• Microsoft Office

• Microsoft Outlook

• Computer skills

• Typing

• Clerical experience

• Customer service

• Medical terminology

• Microsoft Publisher

• EMR systems

• Sales

• HIPAA

• Epic

• ICD-10

• ICD-9

• Phlebotomy

• Windows

• Hospital experience

• PTSD Care

• Physiology knowledge

• Human resources

• Supervising experience

• Office management

• Child & family counseling

• Time management

• Databases

• Medical records

• Medical billing

• Documentation review

• Anatomy knowledge

• Leadership

• Unity

• Nursing

• Mentoring

• ICD coding

• Microsoft Access

• Case Management

• Individual / Group Counseling

• Classroom management

• Experience working with students

• Communication skills

• Writing skills

• Administrative experience

• Front desk

• Training & development

• Team development

• OSHA

• Social work

Certifications and Licenses

Phlebotomist

Present

CPR Certification

Present

AED Certification

Certified Medical Assistant

Certified Phlebotomy Technician

CCMA Certification

BLS Certification

CDCA

October 2021 to November 2024

Driver's License

Social Work License

LSW

Present

Going to school

Substance Abuse Counseling Certification

Present

Certified Substance Abuse Counselor

Present

First Aid Certification

Present

Counseling Certification

Clinical Social Worker

Licensed Clinical Social Worker

Certified Social Worker

Assessments

Office manager — Proficient

February 2023

Scheduling and budgeting

Full results: Proficient

Clinical judgment — Proficient

September 2021

Assessing a patient's condition and implementing the appropriate medical intervention Full results: Proficient

Protecting patient privacy — Proficient

July 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Customer focus & orientation — Proficient

June 2023

Responding to customer situations with sensitivity Full results: Proficient

Medical receptionist skills — Proficient

February 2023

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Call center customer service — Proficient

January 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Work style: Professionalism — Proficient

July 2023

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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