Angela M. Mason-Dalton
ad450z@r.postjobfree.com 717-***-**** 2235 Berryhill Street
Harrisburg, Pa
Objectives:
Seeking a leadership role with a thriving, growing company in which I can apply management, leadership and motivational skills while working toward a common goal and career expansion. Education:
High School Diploma - John Harris High School
1979-1983
Harrisburg, Pennsylvania
Previous Experiences:
Census Enumerator - U.S. Census
April 2020-October 2020
Entry of community household information into field data capture per the case list daily
Train clients on independent living skills
Documentation of vital statistics and daily behaviors
Followed doctors orders for at home treatment plans
Maintained cleanliness of homes
Assisted client with running errands
Assisted with daily activities including but not limited to; bathing, dressing, and grooming
Auditor to the Simon and Schuster Company - Chartwell Staffing Solutions 2017-2018
Oversee the work of 7 departments; examination and evaluation of company processes, reporting of malfunctions and damages, exploration of possible improvements and corrections.
Assurance with random inspections and monthly computerized reports Home Health Aide - Private Duty
2008-2016
Train clients on independent living skills
Documentation of vital statistics and daily behaviors
Followed doctors orders for at home treatment plans
Maintained cleanliness of homes
Assisted client with running errands
Assisted with daily activities including but not limited to; bathing, dressing, and grooming.
Co-Owner/Management - Deuces Sports Pizzeria and Angels Pizza and Subs 2002-2012
Utilize customer statements to analyze savings and possible value-added items
Promotion via social media to maximize company identity
Maintained files and records via bookkeeping
Managed maintenance of building
Provided excellent human resources management skills to company
Maintained accurate accounts by keeping track of data, personnel information, inspections, audits, and local and state policy changes
Established and identified prices of goods and services and tabulate the bills
Maintained cleanliness and order of the store
Resolved customer complaints
Maintained records and bookkeeping.
Billing Specialist - Metro-Teleconnect
1996-2002
Determined requirements by working with customers
Resolved problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
Fulfilled requests by clarifying desired information; completing transactions; forwarding requests, explaining new features
Maintained call center database by entering information,
Kept equipment operational by following established procedures; reporting malfunctions
Updated job knowledge by participating in educational opportunities