Performance-oriented Sales Leader offering exceptional record of
achievement over 25-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
2021-04 -
Current
HYATT CORPORATION
Banquet Captain (Bar Expertise)
Hyatt Regency, New Orleans, LA
• Demonstrate proficiency in coordinating and
directing banquets, social events, and pop-up
bars for up to 3000 guests.
• Meet with Banquet Managers, Catering
Managers, and Executive Chef to go over any
current and upcoming events.
• Coordinate with the client to discuss event times, guest counts, menu items (including dietary
restrictions), and program schedule.
• Hold pre-shift with the staff to go over job
assignments, stations, menu for the event, and run of show for the event.
Private Dining Sales Manager
Royal Palms Resort & Spa, Phoenix, AZ
(Transferred to New Orleans in 05/23)
• Maintained financial controls, planned business
operations and control expenses while identifying
and pursuing opportunities to grow business
operations and boost profits.
• Maintained up-to-date knowledge of competitor
products and pricing in market served.
• Investigated and integrated new strategies to
expand business operations and grow customer
base.
Douglas
Platt
Banquet Captain &
Private Dining
Manager
Contact
Address
New Orleans, LA 70115
Phone
ad44wn@r.postjobfree.com
Skills
• Liquor, beer and wine
knowledge
Very Good
• Hospitality service
expertise
Very Good
• Staff Management
Very Good
Direct sales
Very Good
New Business Development
Excellent
Review of contracts
Very Good
• Resolved problems with high-profile customers to maintain relationships and increase return
customer base.
• Increased sales revenue 40% in 2022 and while
producing over $450,000 annually.
2007-10 -
2021-04
Senior Catering Manager
Emily's Events, Scottsdale, AZ
• Met with clients to outline desired goals and
prepared quotes for overall catering costs.
• Secured new clients and accounts by analyzing
and catering products to specific needs.
• Designed catering packages to increase sales
and customer experience.
• Orchestrated positive customer experiences by
overseeing every area of the Front of House
operations.
2017-01 -
2020-02
Service Manager/Director of Catering
Wrigley Mansion Club, Phoenix, AZ
Christopher’s & Geordie’s Upscale/Fine Dining
• Implemented off-site catering program with
award winning chefs to give the best possible
experience to all our customers.
• Changed the style of service from casual to
upscale/fine dining with an emphasis on wine
knowledge and education.
• Educated a staff of over 50 on steps of service, salesmanship, all alcohol knowledge, and
seasonal food offerings.
2016-01 -
2017-01
Service Manager/Bar Manager
Joe's Midnight Run, Phoenix, AZ
• Crafted special drink and cocktail menu items for seasonal offerings.
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks
and customer-focused events.
• Reduced inventory costs 8% by evaluating and
streamlining vendor selection process.
• Created effective employee schedules
Accomplished manager
Very Good
Business development and
planning
Very Good
References
Emily Garner
Owner/Chef Emily's Events
ad44wn@r.postjobfree.com
Brad Cox
GM Eddie V's & White
Chocolate Grille
ad44wn@r.postjobfree.com
Jaime Cays
Bar Manager Ocean Trail @
Talking Stick Resort
ad44wn@r.postjobfree.com
maintaining coverage at peak times and
minimizing labor costs.
• Capitalized on opportunities to advance
operations and mixology knowledge, enhancing
customer service with refined and current
expertise.
Education
High School Diploma
Jefferson High School - Lafayette, IN
No Degree: Economics
Purdue University - West Lafayette, IN
.