PIUS N MUTANU

PROFESSIONAL WAITER

Date of Birth: 03/08/1996

Current address: Hawally, block 6, Kuwait

Email address: ad44we@r.postjobfree.com

Phone: +965-***-*****

Nationality: Kenyan

Languages: English, Arabic

Objective

Hardworking self-motivated with five-star hotel experience as a waiter in different food and beverage establishments. Equipped with a track of success in meeting needs and expectations in a warm, sincere manner

Experience: SWISH CATERING COMPANY, KUWAIT (2021 – Present)

Support sous chef, line chefs as well as other kitchen employees in food production

Ensure that health and safety standards are upheld in the kitchen

Measuring of ingredients, and preparation of different foods

Developed a strong understanding of kitchen equipment, including grills, oven and blenders

Trained the new staff members on kitchen standards and hygiene especially on cleaning and sanitizing tables

Maintaining customer satisfaction by proper safe handling of food

Experience: NAIROBI SERENA HOTEL (2020)

Greeting, welcoming and seating the customers

I served the guests with rolls of bread and suggested a drink as offered menu to them

Taking customer order in a timely manner

Operated POS system for customer orders and payment

I did set up of both al carte and table Dhote, placing table condiments and replenishing the tables

Recommended wines, beers and cocktails especially working at a bar main restaurant

Working closely within the kitchen team members to ensure correct food is delivered

Undertaking in depth training for proper food handling techniques, including proper freezer replacement and equipment cleaning process

Checking up on customers to make sure they are enjoying the meal

Experience: Customer agent (front office) 2019

Attended to customer technical inquiries through phone and email

Greeting and welcoming the customers

Kept the reception tidy and clean

Listened to customer feedback

Kept the office stationery materials in orderly manner

Remained courteous and calm during moments of customer dissatisfaction

Education

Prime staff College (2019)

Hospitality in Customer service, product knowledge, integrity, ethics and etiquette

High school diploma (2017)

Mbaikini High School

Kenya institute of professional studies (2018)

Computer applications and programming

Skills & abilities

Management

Food safety and sanitation procedures

Problem solving

Leadership

Communication

Team player

Referees

Muthoki Usyu: Human Resource Manager

Email: ad44we@r.postjobfree.com

Danielle Leymarie- Nest children’s home-UN

Phone : +254*********

Contact this candidate