THEA WATKINS

Aurora, CO *****

720-***-**** - ad44ua@r.postjobfree.com

PROFESSIONAL SUMMARY

Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity. SKILLS

• Communication

• Conflict Resolution

• Medical Records Management

• Data Entry

• Patient support

• Medical terminology in English

• Updating Medical Records

• Electronic Health Records

• Appointment Scheduling

• Document Retention

• Organization

• Prioritizing

WORK HISTORY

12/2022 to 05/2023 Lead Cabin Appearance Agent

United Ground Express – Denver, CO

• Responsible for leading a team of 6-8 cleaners to clean, stock and security check each aircraft prior to boarding passengers.

• Point of contact for communications with dispatch and supervisors.

• Entered data such as; security searches, team information, and supply lists into the system.

03/2018 to 04/2021 Certified Medical Assistant

HCA-Esprit OBGYN – Lone Tree, CO

• Obtained and documented patient medical history, vital signs and current complaints at intake.

• Oriented and trained new staff on proper procedures and policies.

• Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

• Documented vital signs and health history for patients in clinic and hospital environments.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.

• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

• Sanitized, restocked, and organized exam rooms and medical equipment.

• Prepared lab specimens for diagnostic evaluation. 11/2017 to 03/2018 Certified Medical Assistant

NextCare Urgent Care – Aurora, CO

• Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.

• Explained procedures to patients to reduce anxieties and increase patient cooperation.

• Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Triaged and documented patient medical information such as chief complaint, vital signs and health history for patients in clinic and hospital environments.

• Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.

• Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.

• Verified patient insurance coverage and collected required co-payments. EDUCATION

10/2017 No Degree: Certified Medical Assistant

Concorde Career College - Aurora - Aurora, CO

• Dean's List 08/2017

• 3.8 GPA

05/2002 High School Diploma

Rangeview High School - Aurora, CO

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