Recruiter Notes

Job Roles, SR project manager, Project Director, PMO Manager/Director

Specialty – Leading teams of experts to solve urgent, stressed, stalled, or must deliver projects. I can also help with simple projects

I am looking for a PMO leadership role so that I can develop a team and processes to complete projects. I will develop an organization that completes projects and develops people and teams. As a project consultant I am hired to move work quickly to a finished state. I am very successful at this level of work. I want to develop PMs to use the tools and processes I use to complete work.

My expertise is in planning, team dynamics, and facilitation. I help subject matter experts plan and complete project work. I can add value to any team doing project work.

I can work FTE, C2C, or W2

Industries – US Army planning staffs, Health Care (IT and care giver), Aviation (manufacturing and commercial), Transportation (Ports and Rail), logistics, WA State Government (DOL, DVR, DSHS, DOH, LNI)

Functional Areas - Operations, Human Resources, IT, Training Management

Education – BS Economics, MBA, Masters certificate in Project Management

Certifications – PMP (2013), Scrum Master

Projects – Training, IT, Supply Chain, Healthcare,

Two decades of planning experience with over 100 product development projects, and more than 50 complex, multi-functional projects with teams of 20 to 100 team members (see list on last page).

Goals

1.Challenge myself with new projects and different types of teams on my journey to being a master planner.

2.Develop other project managers and project teams to deliver results.

3.Develop a project management office to complete project work developing both process and people to get results.

SHANNON REYNOLDS

MBA, PMP, CSM

360-***-**** Olympia, WA 98503

ad44tz@r.postjobfree.com LinkedIn calendly.com/strreynolds

DIRECTOR OF PROJECT MANAGEMENT

~ Strong Leader Thriving in Ambiguity While Executing Innovative Organizational Change~

Senior leader with a graduate degree in business management and project management.

Positioned to leverage project management skills and operational knowledge in the project economy to contribute product and project vision developing deep understanding of the marketplace and audience.

Applies project management best practices leading, coaching, facilitating the development of planners to achieve their best work tailor projects using the full spectrum of methodologies from predictive to adaptive.

Developing project teams focusing on solutions and delivering results that drive strategic implementation.

Nine years of direct supervisory and manager of manager experience, 15 years matrix leadership experience.

Completed projects in 13 different PMOs, providing a deep understanding of what works best and when.

Areas of Expertise

Project Leadership Business and Technical Planning Organizational Development Operational Leadership Leading Planning Teams System Implementations Vendor Management Project Management Talent development Process Improvements Budget Control Analyze and Coordinate Schedules Training Management Client Services Relationship Management Lead Directives Plan, Coordinate & Direct Operational Activities Strategic Planning

Value Proposition

Project leadership that turns ideas into reality. Lead planner Covid-19 vaccine distribution WA state DOH

Experience and judgement derived from leading in multiple organizations and functional areas on many projects understanding what works and what does not work in tailoring projects and teams for success.

Over 100 project wins in my career. As a project consultant over the last two years teams I have lead are 8 for 8 successful project completions.

Broad span of IT project management experience leading both technical and business teams to design, develop and implement solutions in software, COTS, infrastructure, and mobile that work for business.

Project leadership experience in many functional areas including IT, training, HR, emergency response, health care, logistics, and gaming.

Coached and managed cross-functional teams to create a culture of excellence that seeks solutions, focuses on results and delivers finished value.

Sourced, validated, and negotiated contracts with third-party vendors to encourage collaboration.

Project management expert developing other project managers to create momentum, tailor project rigor, and get to done.

Career Highlights

Spartan Project Management, Olympia, WA 9/2020–Present

Owner / Principle Consultant

Oversee teams, vendors, consultants, and other resources to drive strategic projects for public and private sector organizations. Projects include both business, technical, and logistics innovations and strategic drivers.

Project consultant leading 12 workgroups to complete deliverables for Washington State House Bill 2076.

Project manager for Dynamics 365 ERP CRM module implementation f0r Department of Health

Develop program plan for WA DOH SMART Health card and vaccine verification.

Program manager leading teams as part of Providence Health Systems technology modernization effort.

Led team to develop and field Washington State mobile vaccination Care-a-Van units.

Led multiple teams of planners to deliver Covid-19 vaccine to Washington State residents.

State of Washington (Department of Licensing, Department of Social and Health Services) 8/2017 – 4/2020

Senior Project Manager

Directed client performance reporting team efforts, supervising staff across 4 functional departments. Hired, trained, and developed 19-member team, driving a culture of excellence and high performance. Partnered with functional leadership to align division activities with overall organizational priorities.

Oversaw design and implementation of new performance reporting program that streamlined client service delivery and provided just-in-time insights on asset allocations and portfolio performance.

Completed 8 full cycle projects and worked on five other projcts.

Planned and executed annual conference attended by up to 200 clients.

Freelance Project Management Services (2011-2017)

Project Manager

Complete projects for Boeing, Alaska Air Group, Vendors with government contracts by providing project management leadership and management with a range of methodologies, and processes that matched the culture and work of the teams being supported.

PM leading teams of SMEs to develop over 100 projects to support Boeing training management

Completed projects in IT, HR, Finance, and organizational change.

OTHER RELEVANT EXPERIENCE

Operations Manager, BNSF Railway- Planned and executed daily operations for intermodal and rail transportation as an operations manager for Tacoma and Seattle terminals and ports with over 600 union transportation employs conducting daily operations. Managed and coordinated customer relationships and shipments. Led supervisors to manage on time delivery of freight and a safe work environment.

Captain, US Army- Company commander with seven platoons. Planned operations and served as plans officer coordinating teams and organizations to solve critical work. Lead an Infantry platoon, and an Infantry Headquarters Company. Trained as a Special Forces Engineer, and an Infantry officer and Airborne Ranger. Conducted business process reviews to understand workflows and make recommendations for improvements. Part of army transformation brigade to develop systems and processes for the first Stryker brigade.

Education

Master of Business Administration (MBA) – Project Management Graduate with honors

DeVry University – Keller Graduate School of Management

Graduate Certificate in Project Management –

DeVry University – Keller Graduate School of Management

Bachelor of Science in Economics

Portland State University – Portland OR

Executive Leadership Development

Leadership Training

US Army Ranger School (8 weeks)

Combined Arms Staff Training (6 weeks)

US Army Career Leadership Course (4 months)

Professional Certifications

Project Management Professional (PMP) #1653185 – Project Management Institute July 2013

SCRUM Master Certification #83985

Project List

All of my last nine project have successfully provided the outcomes for which they were chartered.

1.Implementation of ESHB 2076 Transportation Network Divers

a.Project included collaboration with 12 management teams and their staffs.

b.74 deliverables including a new case management system, new operational unit, rules changes, insurance process updates, language translations, training for staff

2.Implement a CRM using MS Dynamics for Department of Health

a.Integrate contacts for Washington licensed health care providers. Emergency response staff, and Washington tribal contacts.

b.System design and functionality

c.Train the trainer for useability

3.Implement WA Health Application for vaccine verification. Simple app connected to vaccine health care records.

4.Consolidate over 2 million overstock items in 26 IT stockrooms as part of Providence Health Systems (PHS) tech modernization supporting a follow-on project for a web store.

5.Desktop refresh for PHS as a PM and vendor manager with Insight Global to replace 10,500 devices in five states with a 70-person team over a six month period.

6.Change management project to work through employee issues with Dell Ready Tech deployment.

7.Create a Community Health Unit with a first mission of mobile vaccinations for WA Department of Health. Included four mobile units, equipment purchases and staging, operational documentation, SMARTSHEET scheduling and resource management application, purchase of four vehicles including, configuration diagramming, and vendor construction management.

8.Covid-19 Distribution planning with pharmacies, long-term care, and teachers while leading a team of other managers planning for mass vaccine sites, agriculture, fishing fleets.

9.Logistics Planning for Covid-19 vaccine distribution for State of Washington. Authored the strategic plan for vaccine distribution process with planning team. Lead WA state with access to CDC Tiberius application for inventory management and distribution planning with providers from healthcare facilities, and long-term care.

10.Consulting on project and program planning for a number of technology solutions and provided planning process and tools to multiple leadership teams during the same period.

As a senior project manager for Department of Licensing completed seven projects and planned phased deliveries of the following projects: Business Licensing System refactor, Database and application migration 600 separate applications/DBs to 2016 standards, COTs procurement, disaster recovery planning, TFS upgrade to ADO, vehicle licensing application transfer from Department of Revenue to Department of Licensing, Discovery project to develop a roadmap for cloud migration.

Alaska Air Group; Inflight mobile device, FAA Safety process improvement projects

Boeing; Completed over 100 full cycle projects to development courses for industry working with small teams in supplier management, procurement, LEAN, project management, manufacturing and quality. Projects included; curriculum development for LSSBB, and LSSGB, procurement negotiations, and manufacturing of cutting tools, laser measuring devices, composites, and many other topics.

Boeing IT reorganization planning phase including lay-off and hiring, relocations, building refresh, new organization structure, and business focus development.

US Army; tactical and strategic planning, training plans, transportation and logistics projects, new equipment fielding, and strategic emergency response planning

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