Veronica H Mateja

Location: *** Coach Lane Apt O-11, Norristown PA

610-***-****

Availability: Immediately

Summary:

●Experienced administrative assistant/receptionist eager to jump right in and bring a friendly face, administrative skills to any organization.

●Skilled and dedicated front desk coordinator with experience in coordinating, planning and supporting daily operations and administrative functions

●Will provide a proven record of developing and maintaining administrative processes that reduce redundancy, improve accuracy, and achieve organizational objectives.

●Demonstrated capacity to provide comprehensive support to management and staff, excel at coordinating travel, schedule meetings and managing all essential tasks

●Scheduled appointments for attorneys and conference rooms via Outlook.

●Highly focused and results-oriented in supporting operations, identifying goals and priorities

●Knowledge of Windows OS, Microsoft Office (Outlook, Word, Excel), Automated Phone Systems, Shipping via USPS/FedEx/UPS

Skills:

●Microsoft Office Suite

●Friendly, happy personality

●Data entry

●Clear lines of communication

●Mail and package delivery

●Comprehensive task management

●Automated & multi-line phone systems

●Coordinating travel and schedules

Professional Experience:

Bergey Cadillac, Plymouth Meeting.PA

Receptionist Dec 2020 - Feb 2024

David’s Bridal, Conshohocken. PA

Receptionist/Administrative Assistant Mar 2018 - July 2020

American Freedom Assurance, Berwyn, PA Mar 2016 - Dec 2016

Receptionist

●Managed busy telephone system, answering all incoming office calls.

●Check all outgoing orders to assure completion in the company system.

●Ran Pacer, Patriot, and Pennsylvania Child Support reports daily.

●Handling switchboard to route incoming calls and place outgoing calls.

●Assisted team with customer communication through phone and email.

Iron Mountain Dec 2013 - Mar 2016

Receptionist

●Excelled in multiple temporary staffing assignments, handling all projects, providing support, and maintaining a clean company appearance in a professional manner.

●Adapted quickly to new programs and systems with desire to learn more.

●Responded quickly to heavy phone traffic while completing other daily tasks and responsibilities like mail delivery, appointment scheduling, and badge creation.

●Handling switchboard to route calls.

●Served as the first friendly face of various companies, going above and beyond to assist visitors. Occasionally sell services and finalize sales in person or over the phone

The Massage Studio Apr 2012 - Dec 2012

Receptionist

●Highlighted companies include Iron Mountain (Collegeville, PA, 3-month assignment) and Massage Studio (King of Prussia, PA, 8-month assignment).

Powell Trachtman, Logan, Carrle & Lombardo, King of Prussia, PA Jun 2010 - Aug 2011

Receptionist

●Acted as the first point of contact through phone, email, and on-site for clients and vendors who sought to speak with attorneys.

●Ensured all faxes and mail delivered to the office were routed to the correct attorney through an internal program.

●Assisted with outgoing packages and mail. Handling switchboard to route calls.

●Scheduled appointments for attorneys and conference rooms via Outlook.

Walker Parking Consultants, Wayne, PA May 2002 - Jan 2010

Administrative Assistant/Travel Coordinator

●Managed all front desk activity, phone and foot traffic, and office supply coordination.

●Coordinated travel arrangements including air, ground, and accommodations. Scheduled meetings, arranged luncheons, and oversaw corporate activities.

●Processed specifications to individual engineering projects as well as prepared/processed correspondences and proposals.

Jet Hot Coating MCCI - Bridgeport, PA Dec 1995 - Apr 2002

Advertising and Marketing Coordinator

●Organized sponsorship programs for award payments to national racing associations.

●Made all travel arrangements for office personnel for trips and events.

●Managed all activity and information pertaining to proprietary products.

●Provided top-notch customer service skills.

Education:

●High School Diploma, Bishop Kendrick’s High School, Norristown, PA

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