October **** - present

February ** **** - July ** 2023

February 2021 - October 2022

June 2019 - February 2021

October 2006 - February 2023

Alan Hitchings

**** ***** **** *******, ****** 67484

585-***-**** ad44ss@r.postjobfree.com

Objective

Seeking a position in the Occupational Safety and Risk Assessment arena offering growth and advancement potential while using current knowledge, skills, and training and offering the ability to expand expertise when and where needed.

Experience

Air Force Reserve

Occupational Safety Technician

Manage and conduct safety programs in compliance with OSHA and AFOSH requirements, both inter and intra office.

Provide supervision for safety staff, coordinate inspection schedules and training. Plan, organize, direct, and control safety activities at both the wing and squadron level. Analyze mishap causes and trends and assess risks for future activities. Evaluate, inspect, and survey areas and activities to eliminate mishap potentials. Conducts mishap investigations in all areas of responsibility. Occupational and flight Provides risk management consultation at all levels. Conducts safety education, risk management, and supervisor safety training. Cyberark

Support Engineer Level 2

Front-line technical support for worldwide enterprise customers and partners. Supported the entire CyberArk product line of IT Security and Privileged Access Management solutions. Resolved the customer’s technical problems by interacting with them via web, phone, and email. Breadth and depth of knowledge with the company’s line of products covering Enterprise IT, Cloud, and the security world

Air Force Reserve

First Sergeant

Provide commanders with a mission-ready force by advising on all matters affecting unit readiness, health, morale, discipline, welfare, quality of life, legal, and quality force indicators. Lead the unit effort in developing, nurturing and cultivating a professional culture grounded in the Air Force Core Values.

Facilitate and execute commander’s intent by ensuring Airmen's understanding and compliance with unit policies, goals, and objectives

Air Force Reserve

Flight Safety NCO

Review and assist in updating flight safety programs Perform Annual safety spot checks of flight and maintenance activities Review processes and procedures for hazards and other safety related improvements. Investigate and perform root cause analysis, document maintenance, in-flight, and BASH related safety incidents

Review human factors, as it applies to flight and ground related incidents Brief senior leadership on mishap investigation findings Educate maintenance personnel on flight safety programs OpenText

Senior Systems Engineer

Work with the customer’s IT staff and management to resolve issues on the prescribed product line(s) that require troubleshooting or problem isolation/resolution. Monitor case / ticket handling through use of trick tracking systems ITSM and Service Now Coordinate, Investigate and perform root cause analysis Directly accessing other senior technical resources at OpenText’s support facilities for assistance with January 2017 - May 2019

November 2011 - January 2017

March 2003 - October 2011

July 2001 - September 2006

problem management.

Troubleshoot complex customer issues involving multiple layers of technology and human interface. Recommend and implement multiple layers of tracing (application server, database, network, cloud etc.) to isolate issues.

Install VMware images of various solutions resemble customer deployments to aid in issue replication and resolution.

Collect and analyze logs to troubleshoot related issues. Work directly with OpenText engineering and product management to report and define product defects and assist with highly escalated customer issues.

Maintain related skills through regular training.

Develop quality procedures and quality assurance tasks for software releases Coordinate and perform Export Control Classification Number and encryption verification. Air Force Reserve

Avionics Flight Chief

Provide leadership and supervision for avionics flight. Coordinate and review daily, weekly, monthly and yearly maintenance plans with shop leaders, work with other fight leadership to coordinate maintenance efforts. Design, plan, organize, conduct or supervise orientation and training of reservists and programs. Ensures operational readiness of flight by conducting or supervising mission-specific training. Offer specific training programs to help workers maintain or improve job skills. Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.

Develop and monitor plans, policies, and operations, in order to evaluate and record training activities for program effectiveness.Present information using a variety of instructional techniques or formats, such as role-playing, simulations, team exercises, group discussions, videos, or lectures. Devise programs to develop executive potential among employees in lower-level positions. Air Force Reserve

Production Supervisor - Communications Navigations Flight Managed & Supervised personnel and all maintenance on aircraft. Performed the scheduling of aircraft for routine and non-routine inspections and maintenance. Responsible for overall flight maintenance operations and meeting mission requirements within the flight. Requisitioned & documented parts requirements.

Maintained aircraft forms, & responsible for computer documentation of maintenance performed. Performed as lead technician, troubleshoot aircraft systems, remove and replace communications and Navigation components

Read & interpret manufacturers’ blueprints, aircraft manuals, & service bulletins. Air Force Reserve

Communications Navigations Technician

Operated and maintained communication/navigation/mission systems on HH-60 C-130 KC-46 and KC- 135 aircraft.

Analyzed equipment operating characteristics to isolate malfunctions in avionics systems, radar, integrated test systems built-in-test (BIT), multiplexed data bus systems, recording systems, video display systems, flight instruments, mission computer systems, inertial navigation systems (INS), global positioning system, traffic collision avoidance system, electronic warfare (EW) systems, sensors, communication, and navigation systems, transponders, aircraft indicating systems, flight formation systems.

Removed, installed, checked, and repaired avionics systems and line replaceable units (LRU). Diagnosed malfunctions using technical orders, schematics, wiring diagrams, integrated test systems and other test equipment. Removed, replaced, and repaired faulty system wiring, electrical connectors, antennas, transmission lines, and multiconductor cables. Modified avionics systems according to technical publications. Updated operational logs, inspection records, aircraft forms, and automated maintenance systems. Performed and supervised alignment, calibration, and boresight of avionics systems. Uploaded ground maintenance and operational software. Performed off- equipment maintenance on selected avionics LRUs and maintains peculiar support equipment

Pegasus Transtech

Systems Engineer

Install, maintain and support multi-platform and single platform imaging systems, Maintain Windows NT / 2000, AS/400, and SQL databases. Support nearly 200 hundred Systems nationwide on-site and Hosted ASP Stage, installing and implementing document management and business process improvement solutions 2024

2024

2024

2023

2023

2023

2023

2023

2021

2020

2019

October 2017

2016

1994

at major transportation companies across the nation. Install and operate optical jukeboxes;

VBS Scripting,

Database management

Install and configure Forms recognition software

Responsible for providing system training on both system admin and end-user level to customers both at their location and during training hosted at our facility. Provide third-level help desk support to customers, Including but not limited to: system recovery, working with Third-party vendors, and help customers to optimize the use of their system

Education

OSHA

OSHA 3015 Excavation, Trenching & Soil Mechanics

OSHA

OSHA 510 Standards for the Construction Industry

Community College of the Air Force

Principles of Instruction

OSHA

HAZWOPER

OSHA

OSHA 511 General Industry

OSHA

OSHA 521 Industrial Hygiene

Air Force Nuclear Force Development

Nuclear Leadership Course

Air Force Community College

OSHA 30 hour General Industry

Air Force Education and Training Command

First Sergeant Academy

Air Force Education and Training Command

Air Force Reserve chief of Safety

Air Force Education and Training Command

Aircraft Mishap Investigation Course

Community College of the Air Force

Avionic Systems Technology Associate's Degree

Air Force Education and Training Command

Senior Non-commissioned Officer Academy

Have De Grace High School

High School Graduate

Skills

Able to lead/manage small to large groups, forming effective and efficient teams. Training and Instruction. Develop lesson plans, curriculum and instructional materials. Lead training and instruction sessions.

Ability to develop training plans and efficient assessment processes. Transformational leadership abilities and emotional intelligence. Conflict resolution moderator.

Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.

The ability to impart (communicate) information and complex ideas to facilitate understanding. (speaking so others will understand).

Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules Proficient use of Continuous Process Improvement and “LEAN” by examining objects, systems, or facilities and analyzing information to determine needed installations, services, or repairs

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