TONYA BROWN

ad44sd@r.postjobfree.com H: 646-***-**** C: 347-***-****

**** ***** ***

Professional Summary

Competent administrative professional supporting underwriting process with effective document evaluation, report writing and file management skills. Proficient in issuing quotes, gathering details and reviewing renewal requests.

Dedicated to enhancing underwriting department operations with an analytical and disciplined approach. Able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries.

Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. A multitasking Physician Liaison considered highly ambitious, willing to meet or exceed monthly quotas and capable of maximizing brand awareness.

Experienced clerical assistant for 3 years] of healthcare experience. Highly accurate and efficient with strong time management skills and reliable, hardworking nature.

Effective project leader and problem-solver with advanced programming skills and a hardworking mentality. Seeking to apply expertise and extensive experience in software engineering to take on a challenging new role with a growing team.

Skills

●Strong verbal communication

●User interface understanding

●Extremely organized

●Team leadership

●Clerical support

●Skilled in [Microsoft Windows XP

●Self-motivated

●Interpersonal and written communication

●Project Management

●Medical records management

●Medical terminology understanding

●Conflict resolution

●Public speaking

●Data entry

●Paperwork processing

●Filing systems expertise

●Charting and clinical documentation

●Document scanning

Work History

Medical Records Clerk Beatty Services - New York, NY 09/2016 - Current

●Managed records and data transfer, ensuring traceability and improving operations through automated systems.

●Managed office inventory by restocking supplies and placing purchase orders to obtain ample stock.

●Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakehold

●Kept physical files and digitized records organized for easy updating and retrieval by any team member with access.

Saks Fifth Ave sales Today temp staffing - New york city, Ny 04/2015 - 08/2016

●Responded to customer requests via telephone and email and effectively answered questions and inquiries.

●Developed new process for employee evaluation which resulted in marked performance improvements.

●Copied, logged and scanned supporting documentation and placed all information in client files.

●Performed initial client assessment and analysis to begin research process.

●Analyzed departmental documents for appropriate distribution and filing.

Clerical Assistant Pfizer Inc 09/2000 - 06/2015

●Managed records and data transfer, ensuring traceability and improving operations through automated systems.

●Managed office inventory by restocking supplies and placing purchase orders to obtain ample stock.

●Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.

●Reviewed time sheets, prepared attendance reports and processed payroll for office staff.

●Kept physical files and digitized records organized for easy updating and retrieval by any team member with access.

Education

New York State Adam Clayton Powell, Jr. State Office Buildi, Manhattan, New York Current

GED : Medical Assisting

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