JASON LA ROSE

** ******* ***** **., *********, NY 14624 H: 863-***-**** ad44rx@r.postjobfree.com

SUMMARY

My professional background in printing began in 2000 after working in Retail, Corporate Administration and Human Resources. I am currently a Project Manager assigned to manage medium to high end projects for support areas with their printed needs. My position has enabled me to learn how a print request eventually becomes a printed product. I have extensive knowledge of the stages of a print job, from image design, the imprinting of the product, as well as binding to packaging and shipping. My current skill set also includes calculating estimates for different types of printing requests as well as analyzing the customers' needs to provide for the highest quality product in the shortest amount of time with little to no waste.

SKILLS

• Estimate the cost of a printed job by

calculating the materials & labor needed

• Work with external customers to help

determine their printing needs

• Vast knowledge of all equipment in

Printing Facility

• Work independently with no supervisor

assistance

• Team Leader of Project Manager/Project

Manager

• Knowledge of USPS postal specifications

• Juggle high end work load with

efficiency

• Prioritize work to make sure due dates

are met in a timely manner

• Analyze the most efficient way to

complete a job

• Excellent communication between

internal & external customers

• Able to gather all requirements in order

to create written job specifications to

accurately produce a printed piece

PRINTING EXPERIENCE

06/2023 to 09/2023 Project Manager

Flower City Printing Inc Rochester, NY

• Managed high end projects on Kit Packing Team

• Worked closely with all departments within FCP; Estimating, Prepress, Offset, Flexo, Kit packing, Shipping warehouse and Billing

• Worked with the Sales associates for FCP to ensure all POP materials were proofed, printed, kit packed and delivered to our customer in the most efficient way possible

• Performed press checks both in-house and external to make sure signed-off proofs matched quality expected by our customers

• Worked with customers such as; Benjamin Moore, Cocoa-Cola to name a few

• Consulted with upset customers to determine best methods to resolve specifications and kitting errors

05/2018 to 06/2023

Senior Project Manager

Publix Super Markets Printing Services Lakeland, Florida

• Manage medium to high end projects including; Liaison to Marketing/Advertising and Credit Union, Omnichannel, Education Training and Development and Fleet Graphics among others.

• Estimator, includes working on Request for Quotes for Marketing, backing up Primary Estimator while he is out of office.

• Input orders to our production area with specifications built by our customer needs

• Trained many associates with my printing knowledge to help them exceed in their Printing career with Publix

• Communicate with both internal and external customers to make sure all printed jobs have an on time delivery

01/2018 to 06/2018 Customer Service Representative III Flower City Printing Inc Rochester, NY

• Managed high end projects on Kit Packing Team

• Worked closely with all departments within FCP; Estimating, Prepress, Offset, Flexo, Kit packing, Shipping warehouse and Billing

• Worked with the Sales associates for FCP to ensure all POP materials were proofed, printed, kit packed and delivered to our customer in the most efficient way possible

• Performed press checks both in-house and external to make sure signed-off proofs matched quality expected by our customers

• Worked with customers such as; Big Lots, Benjamin Moore, American Greetings and CVS to name a few

• Consulted with upset customers to determine best methods to resolve specifications and kitting errors

05/2001 to 01/2018 Senior Project Manager

Publix Super Markets Printing Services Lakeland, Florida

• Responsible for receiving, requesting, and gathering all customer job/product requirements. This is done in order to engineer and present an accurate cost estimate for materials and labor required to manufacture printed products and services for the requested work and/or bids

• Responsible for the accurate creation of comprehensive written job specifications. Job specifications provide production area details of each job/finished product

• Responsible for the project management of certain jobs, which have elements of importance, complexity, confidentiality, and/or other critical aspects, which require a great degree of oversight and communication

• Responsible for conducting an annual review of Printing Services' different "categories" of work, such as forms, envelopes, books, signs, etc.. 11/2000 to 05/2001 Job Coordinator

Publix Super Markets Printing Services Lakeland, Florida

• Received calls from our retail/support areas & helped direct them to the correct area of expertise for their answer

• Received 600 to 700 emails weekly from our retail/support areas and fulfilled all orders of production (print on demand items) to finished good orders (items housed at our facility) 11/1998 to 11/2000 Human Resources Survey Office Clerical Publix Super Markets Lakeland, Florida

• Worked with a team of three associates to build survey questions for our retail/support areas within Publix.

• Helped to develop the AVS (Associate Voice Survey) which gave all of Publix Associates a voice within their company.

• Tabulated survey results and sent detailed reports out to each Department Head and/or Store Manager.

• Helped the Management teams evaluate the results & implement action plans to help improve their operations.

• Helped in developing instruction manuals and other kitting materials for Survey Office.

• Worked with Printing Services in all of the printing of the materials for the Survey Office. 04/1996 to 11/1998 Switchboard Operator

Publix Super Markets Lakeland, Florida

• Received inbound calls from customers including external customers, support areas, and stores.

• Directed approximately 1,500 calls each day to the appropriate support location depending upon their need.

• Was promoted to Supervisor Assistant to assist the Supervisor in monitoring and running the operations of the Corporate Switchboard. We handled 25,000 to 30,000 calls a week between five operators.

10/1990 to 03/1996 Retail; (Including Bag Boy, Front Service End Coordinator, Stock Clerk, Cashier) Publix Super Markets Lakeland, Florida

• Bagged groceries and began learning about Customer Service from one of the premier food retailers in the world.

• Promoted to Front Service End Coordinator. In charge of overseeing the operations of the cashiers, baggers & checkout experience of each shopper to make sure it was successful.

• Promoted to Full-Time Stock Clerk. Responsible for making sure grocery aisles were well stocked and managing inventory to reduce shrink.

EDUCATION AND TRAINING

Associate of Arts: Business Administration

Hillsbourgh Community College Plant City, Florida, US 66 credits toward degree

MANAGED PRINT PROJECTS

Liaison to Marketing/Advertising; 2014 – 2017, 06/2019 - Current Work with Mkt/Adv and Corporate Facilities to revise, print and successfully transport signage to stores in a timely manner. Liaison between Printing Services and Mkt/Adv in managing all print orders assigned to us for print production by working with the estimator, Prepress, Production, Management Team, Bindery and Mailing Services.

Annual Report Project; 2011 -2017

Manage Annual Report project, which is the largest and highest profile project in our Printing Facility each year. I was given this project by my manager who had worked on it for the previous ten years. We have approximately 10 days to turn around files received from Vice Presidents/Director of Business & Analysis to proof, print, fold, perforate, insert, digitally address and mail both through inter-office mail to active associates and postal mail to inactive associates. This includes the financial information booklet, proxy statement instructions booklet, mailing envelopes, proxy cards and other materials. During this 10 day period our Facility works 24 hours 7 days a week in order to complete the project under a major time deadline. I am on call for proofing & press checks during this time. I have successfully completed this project for the last six years.

Shelf Tag Team (2009 - 2011)

Successfully implemented the Printing of shelf tags in a turn around time of less then 20 hours. They were processed, printed, and shipped to over 1,150 retail stores in 7 states. Benefits Department (2003 - 2013)

Managed the following projects:

W2/1099 Statements, Stock Dividends, Benefit Statements, Open Enrollment - Health/Dental and LTD

Worked with several internal/external customers to coordinate the printing of forms and envelopes. Communicated between the external customer and our production team to ensure that enough time to fold, insert, and separate the postal mailing vs. the active in-house mailing. All of these projects were highly confidential and very time sensitive. Attention to detail was very important due to the legal ramifications on accuracy. Managed Signage (2002 - 2012)

Managed the printing of POP (Point of Purchase) signage kits, store environment signage, and all of the weekly ad sale sign pre-prints. Was the main contact in Production Support with the production of the weekly ad sale sign printing.

References

Dennis Yarbrough

General Manager, Printing Services

Publix Super Markets Inc.

2107 West Lanier St.

Lakeland FL 33815

863-***-**** x33074

ad44rx@r.postjobfree.com

Barbara Riley

Production Manager, Printing Services

Publix Super Markets Inc.

2107 West Lanier St.

Lakeland FL 33815

863-***-****

ad44rx@r.postjobfree.com

Meredith Taylor

Publix Super Markets Inc.

Production Support Manager

Publix Super Markets Inc.

2107 West Lanier St.

Lakeland FL 33815

863-***-****

ad44rx@r.postjobfree.com

Juan Gonzalez

Project Manager

Publix Super Markets Inc.

2107 West Lanier St.

Lakeland FL 33815

863-***-**** x33293

ad44rx@r.postjobfree.com

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