KARLA MERCEDES

MARTINEZ

D E T A I L S

ADDRESS

El Paso

United States

PHONE

915-***-****

EMAIL

ad44ro@r.postjobfree.com

S K I L L S

Decision Making

Adaptability

Leadership Skills

Ability to Work in a Team

Ability to Work Under

Pressure

Communication Skills

Creativity

L A N G U A G E S

English

Spanish

P R O F I L E

Supply Chain and Logistics professional with twenty five years of experience, accustomed to fast-passed and dynamic environments. Personable and professional bilingual communicator. Dedicated to fostering a positive team environment conducive to achieving personal and team success. E M P L O Y M E N T H I S T O R Y

Logistics, Warehouse and Customs Supervisor,

Plasman Precision Parts S.A. de C.V.

Ciudad Juarez, Mexico

Feb 2012 — Nov 2022

• Effectively coordinated all warehouse activities to ensure on-time daily deliveries to the customers.

• Monitored inventory levels, on-site and of third-party partners, to ensure record accuracy; finished goods and raw material availability.

• Work side by side with customs agencies and freight forwarders to schedule daily domestic and foreign shipments.

• Lead all activities related to import and export documentation according to customs regulations, laws or procedures. Including timely management of virtual pediment operations with the pertinent customs agencies.

• Actively contributed to establish an automated inventory control system as mandated by the Mexican custom law, exhibit 24.

• Provided clerical support to the Accounting department, in regards to Accounts Payable and Accounts Receivable operations (POD, PO receipts, costs reporting, etc.)

Customs Supervisor, Falcón de Juárez S.A. de C,V. Ciudad Juarez, Mexico Mar 1999 — Nov 2011

• Managed the import, export and virtual processes in accordance to the customs regulations, laws or procedures.

• Coordinated domestic and international shipments with a diverse range of freight forwarders.

• Created an extensive customs data base, a crucial tool to the emerging systems of the time, to support the company's daily operations.

• Performed clerical activities related to sales, quotation and invoicing.

• Active involvement in production planning, inventory management and product expedite processes.

Customer Service and Purchasing Representative,

Prodisa International Supply

Ciudad Juarez, Mexico

May 2023 — Jul 2023

• Managed all aspects regarding order processing, shipment and delivery of finished goods.

• Handled online purchases through a wide range of portals and platforms of national and international distributors.

• Provided sales support, producing high-quality reports for internal and customer-facing needs.

Warehouse Clerk, AO Smith El Paso, TX

Feb 2024 — Mar 2024

• Processed incoming and outgoing mail and shipments, ensuring accuracy and timeliness of delivery

• Answered incoming phone calls and emails from customers, providing accurate and timely responses

• Identified and reported inventory discrepancies, resulting in improved inventory management

• Oversaw the daily loading and unloading of goods, ensuring that all items are accounted for and stored correctly

• Asissted import and export process, coordinating the logistics with head offices personel and customs agents.

E D U C A T I O N

Secretary Course Work, Escuela Técnica de Artes y

Oficios, Ayuntamiento de Juárez

Ciudad Juárez

Jun 1989 — Jun 1991

Highschool Diploma, Peparatoria en línea, Sistema

Educativo Nacional

Ciudad Juárez

Aug 2020 — Jan 2023

Relevant course work in problem solving technologies and business administration. C O U R S E S

Manejo de transporte y almacenamiento de

sustancias pellgrosas, NOM-005-STPS-1998, LAUREL

Consultores

Jul 2014

Manejo seguro de montacargas - Condiciones y

procedimientos de seguridad NOM-006-STPS-2000,

LAUREL Consultores

Oct 2014

Pensamiento sistémico y estratégico, Intelios

Coaching & Training

Jul 2019

S O F T WARE

EPICOR

VASTERA

Microsoft Office

SKY SAAI

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