MOHAMMED T. ISLAM (MOE)

*** **** **** ******

NEW YORK,NY 10024

CELL: 646-***-****

E-mail: ad44r0@r.postjobfree.com

SUMMARY

Experienced server bringing enthusiasm, dedication and exceptional ethic. Trained in customer services with knowledge of French, Italian, Mediterranean, Cuisine. High energy and outgoing with dedication to positive guest relations. High volume, Fine dinning, customer service.

HIGHLIGHTS

·Works well under pressure.

·Excellent interpersonal skills.

·Trained in liquor, wine and food service.

·Master of sales techniques.

·Food ingredients expert.

·Point of sale (PoS) system operation.

·Food safety under standing.

·Upbeat, friendly and positive.

·High responsible and reliable.

May 2014 to Present: Gato (Lafayette street, New York) Head Server

Chef driven by Bobby Flay inspired by Mediterranean cuisine.

·Train new waiters and floor staff on quest service expectations, safety procedures, proper food handling, and restaurant protocols.

·Monitor dining room to ensure optimal guest experiences.

·Work with individual servers to improve performance.

·Deliver exceptional, friendly and fast service period.

·Effectively communicated with kitchen staff regarding customer.

·Contact: GM. Melissa Gervasi, Genea Sokoloff, Tel: 212-***-****.

June 2012 to 2015 : A VOCE (Columbus Circle, New York) Captain

Fine dining contemporary Italian cuisine inspired by seasonal, regional simplicity.

·Passionate and knowledge of Italian food, wine and hospitality.

·Responsible for knowledge of approximately 30 wine offered by the glass, wine pairing, spirits, cocktail and 1200 bottles of general knowledge for Old world and New world wine.

·Ability to create a pleasant, relaxed and memorable experience for all guests.

·Exact well defined and detailed point of services.

·Service for large parties simultaneously with individual tables.

·Ability to generate high sales and confidently speak about wine,food,ingridents,brands and products.

·Monitor and observe guests dining experience, ensure guests are satisfied with food and services.

·Able to perform with heavy multi-tasking.

·Able to think quickly under high stress in fast paced environment.

·Service always exceed expectation with impeccable, professionalism and efficiency.

·Excellent communication skills with guests, back and front house.

·Always a team player and willing to assist when needed.

·Keep clean and professional look all time.

·Contact GM. Doss Fosey or David : 212-***-****

October 2009 to 2012 : ILILI (New York) Server

Fine dining Mediterranean restaurant

·Captain / Servers in charge mentoring staffs regarding knowledge of wine, food, services and selling point.

·Knowledge of extensive wine selection: French, Italy, Germany, West Coast, S.America,etc.

·Able to performance general cooking method and technique.

·Able to performance with other restaurant criteria and multi-tasking.

·Execute the performance with professionalism and efficiency.

·Have been top three sales since first week of employment.

·Ready and willing to assist fellow servers as situation arise.

·Always ready and willing to assist back servers with clearing and resetting tables.

·Available to fill in as needed to ensure the smooth and efficient operation as directed by the floor manager.

·Take pride with team work.

·Contact GM. Eva Torres or Philip Masud : 212-***-****

November 2007 to February 2009 : CARMINE'S (Upper West Side, New York) Server

Italian cuisine in a lively, family atmosphere.

·Knowledge of Southern Italian cuisine, regional wine and family style concept.

·Attended every wine testing program and able to answer the quizz.

·Able to answer-questions about wine, food, services or any other functions of restaurant criteria.

·Had been top sales guy over the years.

·Always worked as a team leader and able to assist co-workers.

·Contact GM. Carl Delponte : 212-***-****

August 2005 to July 2007 : SAN LUIGI (New york) Server

Farm to table fresh market influence of Italian cuisine.

·High volume turn over Pre-theater and Post-theater.

·Contact GM. Ralph Scamaradella : 212-***-****

March 2003 to February 2005 : DOCK'S (New York)

Fine dining Sea food bar and grille

·Worked as a Food Runner

·Contact GM. Godfrey Polistina

Computer knowledge : Micros, Aloha, POS.

Education : Associate degree of Business Administration, University of Texas Arlington, Texas.

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