Salesforce Administrator

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KAVYA

NANTHAKUMAR

****************@*****.***

+1-801-***-****, Riverton, Utah 84096

https://www.linkedin.com/in/kavya-nanthakumar

SUMMARY Highly motivated and certified Salesforce administrator with some experience customizing applications in Salesforce. Looking for an entry-level position to apply my skills and knowledge at an organization, where I can learn and contribute to mutual growth. Committed and organized individual, proficient in quickly learning new procedures and can work independently or as a part of a group.

SKILLS

● Salesforce Administration, Salesforce

Lightning, Salesforce for Nonprofit

Organizations and Customer Relationship

Management (CRM).

● Data Migration, Data Modeling and Process

Automation.

● Object Oriented Programming, Web

Development and Database Management.

● HTML, CSS and Javascript..

LEARNING AND

CERTIFICATIONS

● Certified Salesforce Administrator - 2023

● Certified Salesforce Associate - 2023

● Web Development Bootcamp - 2022

● Trailhead Ranger with 7 Superbadges

EXPERIENCE SALESFORCE ADMINISTRATOR INTERN May 2023 to Present Tech-Moms - Utah

● Customized application by creating objects, fields, validation rules, record types, page layouts and lightning pages

● Managed object, record and field level permissions to provide access among different users

● Deployed flows for automating business processes

● Created reports and dashboards as per user requirements

● Assisted with data migration activities

● Performed troubleshooting and resolved incidents

● Provided technical support to internal users on Salesforce issues or questions. JUNIOR SOFTWARE DEVELOPER Nov 2011 to Apr 2013

Online Consultancy Services - Coimbatore, India

● Developed a Customer Relationship Management tool using PHP and SQL database

● Designed and developed static and dynamic web applications

● Performed code writings, inspect code for bugs or errors and conduct weekly system tests

● Produced documentation for end user and other project artifacts

● Modified existing software to correct errors, upgrade interface and improve performance

● Provided end user support.

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RESEARCH ANALYST Dec 2010 to Oct 2011

Ugam Solutions - Coimbatore, India

● Extracting key data from internet search engines for analytical use and modeling

● Researched on markets, products and services to enhance organization effectiveness

● Coordinated with various professionals and conducted product research for clients

● Conducted quality testing of the final data inputs

● Created reports and charts using MS Excel.

ERP SYSTEM ADMINISTRATOR 01/2010 to 11/2010

Deeko - Sitra, Bahrain

● Log everyday production details in ERP Application

● Compiled monthly reports from ERP tool for Accounts and Sales

● Check monthly production stock with warehouse stock

● Coordinate with production crew for accurate data inputs

● System maintenance in day to day operations.

EDUCATION Anna University - India

Bachelor of Engineering in Computer Science 2009

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