ANN J COX

PO Box ****

Los Gatos, CA *****

610-***-****

ad44ng@r.postjobfree.com

Customer Service, Sales, Clerical, Front Desk, Scheduling, Cashiering.

I have over 25 years of combined customer service. Healthcare, front desk, scheduling, computer, sales(retail and other), cash handling, clerical, and general office experience. I am good at multi-tasking and pay great attention to detail. I feel that my enjoyment and long history in different fields of customer service makes me an asset to any team.

Work Experience:

Front Desk check in/out. Reception and scheduling.

Los Gatos Garden Inn

Los Gatos, CA

May 2023 to November 2023

Front desk check in and out. Heavy phones, scheduling, and computer work. Clerical in written and computer program form. Receiving payments by credit card and cash. Advising customers from all over the world how to enjoy their stay in Los Gatos.

Store Associate

UPS Store - Livermore, CA

May 2016 to October 2016

Customer service. Computer. Cashier. Package preparation for incoming and outgoing. Stocking merchandise. Opening and closing store. All aspects of P.O. Box maintenance.

Insurance Account Representative

State Farm Agent Leslie Wolf

Pleasanton, CA

October 2011 to November 2012

Selling Property, Casualty, Life and Health Insurance. Authorized State Farm bank representative.

Heavy phones

Customer Service in office and by telephone.

Computer.

All aspects of office work and equipment. Assessing and assisting client with all insurance needs.

Insurance Account Representative

State Farm Agent Lou Mehos

Reading, PA

December 2005 to November 2009

All aspects of selling Life, Health, Property, & Casualty insurance.

State Farm bank loans (auto, mortgage, home equity etc.)

Notarizing loan documents. Computers. Heavy phones. Cash/Credit Card transactions. Client needs assessments in person and over the phone.

Front Desk Scheduling/Receptionist

Coventry Pediatrics - Pottstown, PA

April 2003 to December 2005

Checking patients in and out for appointments. Scheduling appointments. Verifying insurance coverage. Charting information. Assisting doctors with patients needs. Handling cash and credit card transactions.

All aspects of computer and heavy phones and office operations.

Insurance referrals.

Rooming patients.

Pharmacy Technician/Front End Retail Associate

Rite Aid Pharmacy - Douglassville, PA

August 1998 to April 2003

All aspects of assisting Pharmacist in filling prescriptions. Verifying insurance.

Heavy phones. Computer.

Customer service.

Cashiering. Stocking merchandise.

Education:

High school diploma in Adult Education

Foothill High School/ GED - Pleasanton, CA

Skills:

Cashiering

Customer Service

Computer Skills

Clerical Experience

Office Experience

Pharmacy Technician Experience

Insurance Sales

Data Entry

Cash Handling

Insurance Verification

Additional Information:

I previously held P&C and L&H insurance licenses in the state of PA & CA as well as being bank certified. I also was a certified Notary Public in the state of PA.

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