Project Manager Management

JENNIFER BRADLEY-BABYAK

**** *. ******** **., ******, CO 80210 303-***-**** email: *********@*****.***

PROJECT MANAGEMENT/BUSINESS ADMINISTRATION

Organizes, plans and executes while working within restraints such as budgets and schedules. Problem solving and analytical skills, managing customer requirements/expectations, understanding of entire project lifecycle, Waterfall, Agile; Microsoft 365 Office, ServiceNow, Planisware, Power BI, Azure Dev Ops

PROFESSIONAL EXPERIENCE:

CyrusOne, Denver, CO August 2023 – December 2023

Project Manager – Power Metering / Power Recovery

Reduced unbilled metered power costs - Stakeholder interaction with senior level management to validate requirements and update progress on implementation and automation of Power BI dashboards to ensure valid transfer of power metering discrepancies, customer utilization, capacity tracking and finances to reduce manual work

Worked with the Technical PM and developers to ensure deliverables are on track on multiple projects / initiatives

Ensured QA is done on the data products / reports and not left to users to spot data discrepancies

Identify dependencies across initiatives and highlight areas of risk, working with stakeholders to establish and implement mitigation strategies

Assured timely closeout of completed programs to ensure that outcomes are met and program documentation is properly recorded

NUTRIEN, Denver, CO June 2021 – July 2023

Project Manager – Business Process Consolidation Optimization

Supported the continuous system rollout of BPC O within Canada Retail and Global Retail and began the iterative process of US roll out

Led the BPC O project from a state of instability (Phase 1) to a current state of “green” status (Phase 3)

Provided accurate and timely reporting for Canada to meet planning and project timelines for forecast and budgeting

Daily enhancement tracking to include defect and enhancement ticket creation for planning accuracy of bi-weekly releases to include working with Release Management Team

Monthly budgeting and forecasting via excel and Planisware for multiple projects to include projects outside of BPC O and 3rd party vendor invoicing and fixed bid contracts

Preparation for monthly SteerCo to ensure direction of the project maintained approval and funding

Led meetings across different teams for BPC O retail template creation at multiple shelf / product hierarchy levels – Canada, US, Proprietary Margin Models Team, Integrated Business Planning Team

Participated in data history conversion meetings as Nutrien moves from PeopleSoft to S4

Created multiple Project Synopsis’ for IT / Business Leadership for project approval for scope, timeline and funding

Member of SWAT team – resolution of critical issues

AT&T / DIRECTV, Denver, CO March 2013 – March 2019

Project Manager – AT&T – Open Video Portfolio

Led a project that would bring DTVN subscribers using Android and Web clients into parity

Utilized knowledge of business, industry and technology (Open Video / OTT) to lead projects which spanned multiple regions, functions and/or business units

Effective communication skills between client, project team, finance team, engineering team, testing teams and 3rd party vendors

Engaged testing groups based on application impacts outlined in the AIS (Application Interface Specification) document

Continuously worked on process improvement as company moved from Waterfall to Agile

Monthly budgeting true ups to successfully remain within allocated budget

Assessed, planned and managed project risks, issues, jeopardies, escalations and problem resolutions

Project Manager DTV – Supply Chain

Led the planning and execution of projects from beginning to end / production (9 projects simultaneously)

Worked with AT&T, Oracle, DIRECTV and 3rd party vendors on 2.6M SAP to Oracle migration

Extensive interaction with testing teams to include unit testing, integrated system testing, end to end testing, user acceptance testing and post validation testing

Defect tracking from open, in progress, on hold and closed. Monitored open date, status, assigned resources, sev levels and expected time of closure (JIRA)

Extensive budget tracking both weekly and monthly on various number of projects (to include fixed bid vendor charges)

Daily risk / issue tracking for national roll out of DIRECTV sites starting with demo’s to completion of roll out beginning with limited scope of regions (Proof of Concept)

AMDOCS, Denver, CO May 2006 – February 2013

Project Manager – Sprint (IT PMO)

Owned the rollup of all IT PMO weekly phase slide updates and Executive Summary

Prepared weekly executive status report/deck for presentation to Sprint executives

Coordinated with all IT program teams and cross functional groups to ensure scope and quality management

Tracked and managed key milestones from requirements to implementation

Tracked and reported on data migration activities, on call support

Testing War Room support, including providing status updates to VPs and program teams 3x daily, weekend call coverage. Owned the Testing Scorecard deck which was created 2x daily and sent to the Executive and project teams (10+ page deck outlining the details of the testing, stats, and trends)

Project Manager – Verizon (PMO – Billing Transformation)

Owned primary responsibility for 1 of 5 program areas of a multi-million dollar billing migration project

Prepared executive level dashboard on a weekly basis for presentation to Verizon Directors. Presentation included highlights/status, issues, remediation plans, due dates and ownership

Tracked and managed project plan/key milestones from requirements through implementation. Adjusted project plan to ensure it met expectations of the project timeline

Prepared and distributed weekly report to PMO team and client on over 150 projects identifying change in project phase and status to ensure variance from week to week was accurate

Tracked labor and work requests to ensure alignment within budget guidelines and to ensure no unauthorized charges went against program budgets

ACCENTURE, Atlanta, GA May 2005 – April 2006

Infrastructure Project Manager

Project manager for a team of 15 resources in combination with coordinating between testing teams, third-party contractors and technical offshore resources

Facilitated and managed the development of detailed project plans to include scope, schedule and budget; worked closely with team leads to ensure dates and budget were being met

Liaison between Accenture, EDS and Bellsouth Security team with the responsibility to drive and coordinate the implementation effort for firewall rules, load balancing and application deployment

Scheduled and tracked application software updates in various environments

EDUCATION:

Auburn University, Auburn, AL - Bachelor of Science – International Business

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