Natalie Melkumova
Mayfield Hts, OH ***** • 727-***-**** • ad44mp@r.postjobfree.com • WWW: Bold Profile
Professional Summary
Seek position in Cybersecurity system administrator, IT support, and/or Data Entry with proficiency in online security research, planning, execution and maintenance. Skilled at training internal users on security procedures and preventive measures. Beginners level in Python.
Will graduate from Valley College with Associates degree in Cybersecurity on March, 7 of 2024.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Internet savvy with abilities in MS Word, Excel, and
PowerPoint.
Active Listening
Problem Analysis
Microsoft Word
Project Deadlines
Professional Experience
Cybersecurity, 12/2022 to Current
Valley College – Cleveland, OH
Excellent communication skills, both verbal and written.
Paid attention to detail while completing assignments.
Learned and adapted quickly to new technology and software applications.
Used critical thinking
Agent, 06/2008 to Current
Natalie Melkumova & Yelena Romano Insurance Agency – Cleveland, OH
Managed day-to-day business operations.
Trained and motivated employees to perform daily business functions.
Consulted with customers to assess needs and propose optimal solutions.
Conducted target market research to discover customer needs and analyze competitor trends.
Agent, 12/1999 to 06/2008
AMERICAN FAMILY INSURANCE – Cleveland, OH
Customer service(handling customers with issues, complications, Insurance agent: sales of personal lines(auto, home, umbrella, golf car, snowmobile, boats, life and health products, Commercial lines, Commercial auto, business insurance) Cleveland
Resolved caller issues quickly and thoroughly.
Advised customers about new products and assisted customers in determining best product for needs.
Informed clients of policies and procedures.
Followed up on customers' inquiries to assess satisfaction with provided solutions.
Education
Associate of Science: Cybersecurity, Expected in 03/2024
Valley College - Martinsburg - Martinsburg, WV
Languages
English
Full Professional
Russian
Full Professional
Ukrainian
Limited Working