Kim Gutierrez

**** ***** **. *********, **. ***** 815-***-****

A highly motivated and an experienced Individual with skills in communication, problem solving & relationship-building.

SUMMARY OF QUALIFICATIONS

Over 30 years of experience in Transportation/Logistics Analysis.

Poses experience with teamwork & the ability to use strong leadership skills.

Skilled at handling multiple tasks & projects simultaneously.

Able to relate to people at any level of business & management.

Excellent communications skills, both written & oral.

Effective problem-solver.

Highly organized & attentive to detail.

PROFESSIONAL EXPERIENCE

Freight Management, Inc.

Senior LTL Account Specialist February 2014 – August 2023

Responsible for scheduling all inbound and outbound LTL freight.

Negotiate rates with carrier for shipments.

Maintain inbound and outbound reports.

Track and trace all inbound and outbound freight.

Manage missing freight claims.

Process customer inquiries.

Menlo Worldwide Logistics

Department of Defense Transportation Planner 2008- 2010

Responsible for moving all government military freight inbound and outbound within military bases.

Knowledge in One Network System.

Contact and pre-call for outbound shipments from military bases with government officials.

Maintain Daily Inbound and Outbound Report.

Negotiate rates with Carrier for shipments.

IBM Transportation Administrator responsible for daily contact and problem solving with IBM return freight. 2005- 2008

Knowledge in Data in LMS System and TMS System.

Processes IBM and Lenovo customer service returns.

Responsible for booking return shipments to all locations for IBM.

Contact and pre-call for return shipments with Client and Customer.

Maintain Event Management Report

Kim Gutierrez

1214 Wales Ct. Shorewood, Il. 60431 815-***-****

CTC Services, Inc.

Account Supervisor responsible for several clients’ freight payment service including Fortune 500 companies. 1992 -2001

Process all customer & client inquiries.

Analyze, solve, & delegate clients/vendors’ problems and/or tasks.

Supervise a team of employees responsible for processing, auditing & paying vendor invoices.

Responsible for off-site meetings for various clients.

Analyze & code a minimum of 1500 invoices on a weekly basis.

Involved in data entry of invoices daily.

Able to process multiple tasks while maintaining a professional work ethic.

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