Laura "Mel" Arizpe

**** ***** **., ******, *****, 75227 * 956-***-**** * ad44ky@r.postjobfree.com

WORK EXPERIENCE

LOCURA SMALL BITES, Dallas, Texas

Restaurant Co-Owner/Operator/Professional Corn Clothier, February 2020-January 2024

●Operated a Mexican Atojitos/Eloteria restaurant in 2 locations in both West and East Dallas.

●Featured in Texas Monthly, D Magazine, Dallas Morning News, Good Morning Texas, and the Tx State Fair.

●Managed food costs, purchasing, promotion, customer service, catering and kitchen operations.

REVISION SKINCARE, Irving, Texas

Customer Service Coordinator, June 2018-January 2022

●Business Partner Team Lead working with account executives and business partners to process orders and help drive product knowledge and sales support via phone and email.

●“Right hand” person to business partner supervisor responsible for organizing and distributing daily email orders to each customer service rep for processing and keeping the team updated on inventory levels and promo processes.

●Worked closely across operations, sales, marketing, and quality teams on managing and processing all Symposium, Forum, and Show orders and maintaining sales reports for each event to ensure everything shipped on time.

●Responsible for working with both operations and quality to process and distribute all monthly employee order requests for Revision and Goodier. Submitted payroll slips to HR/Accounting for each payroll employee order monthly/quarterly as needed.

●Worked on facility closing team with other managers responsible to close down building access weekly.

●Managed requests and the ordering of office supplies and furniture as needed for the company monthly.

●Managed and distributed all supplies and packing slips and invoices to accounting.

●Helped coordinate Revision birthday/anniversary/events and go-to person for Singing Happy Birthday.

BRIERLEY & PARTNERS - MARKETING MAIL SOLUTIONS, Carrollton, Texas

Project Coordinator/Manager, Aug 2007 - June 2018

●Coordinating project schedules, resources, data, and cost while liaising with clients to identify and define project requirements, scope and objectives. Ensuring that clients’ needs are met as the project evolves.

●Quality Control: maintaining all aspects from A-Z to ensure and execute completion of each project.

●Billing work orders, invoicing, warehouse billing, and maintaining postage reconciliations.

●Managing and maintaining contacts of all facility related tasks i.e. security access, building maintenance, securing meeting rooms.

●Operating the main phone line. Managing and ordering office supplies, office snacks, and maintaining vending machine sales.

●Operating the U.S.P.S. metered mail machine daily and maintaining financial balance of metered funds for all in house projects.

●Coordinating office events and transportation to and from quarterly corporate events throughout the year.

JOEY'S A TASTE OF ITALY, Denton, Texas

Restaurant Manager/Head Bartender, Jan 2004 - Jul 2007

●Opening/Closing duties, hiring staff, purchase orders, inventory management, promotion, and money manager. Server/Hostess/Cashier/Singer.

VACATION, TOUR, & TRAVEL, Denton, Texas

Customer Service Sales Rep, Jan 2003 - Jul 2004

●Top Sales Rep - Timeshare Vacation Packages for Blue Green Resorts. Promotion - Bilingual Sales Closer.

CONVERGY'S CORPORATION, Brownsville, Texas

AT&T Customer Service Sales Rep, May 2002 - Jul 2003

●Bilingual Sales for AT&T Long Distance - Top Sales Rep

EDUCATION

UNIVERSITY OF NORTH TEXAS, Denton, Texas

Music/Sociology, Dec 2008

●B.A. Music Vocal Performance/Minor: Theory/Music Education

●B.A. Sociology/Minor: Business

●UNT A Capella Choir: Soprano

●UNT Jazz Singers: lead

●UNT Opera Theater: Roles/Chorus

NORTH CENTRAL TEXAS COLLEGE, Corinth, Texas

Sociology Transfer Student, Jun 2007

UNIVERSITY OF TEXAS AT BROWNSVILLE, Brownsville, Texas

Undergrad Summer Courses, Jul 2003

HOMER HANNA HIGH SCHOOL, Brownsville, Texas

High School Diploma, May 2000

●Vice-President of Class

●Graduated Top 5% - 17th/565 students

●TX All-State Choir

ADDITIONAL SKILLS

●Microsoft Office, Outlook, Excel, PowerPoint, Adobe Acrobat, Veracore Inventory System, Postal 1 Explorer, SAP, Sales Force, Slack, Square POS

●Excellent Sales/Promotion Skills

●Excellent Communicator

●Positive Attitude, works great with others

●Strong Customer Service Satisfaction

●Voted Best Local Singer 2015,2016, 2018 - Dallas Voice Reader's Voice Awards. Voted Best Band: 2013, 2014, 2015 - Dallas Voice Reader's Voice Awards. Opera Singer

●Manager/Lead Singer of Top 40 Pop/R&B Cover band: MI DIVA LOCA

●Karaoke DJ for Roundup Saloon and Dance Hall

●Owner of Locura Small Bites restaurant and catering

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate