Roxanne De La Vega

Pomona, CA

ad44ix@r.postjobfree.com

+1-909-***-****

Dedicated team member with excellent communication skills and a pleasant demeanor. Capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals.

Efficient at accurately and quickly processing payments. High-energy retail professional eager to contribute skills and experience to a new and challenging role. Authorized to work in the US for any employer

Work Experience

Cleaning Specialist

Roxys cleaning services - Pomona, CA

May 2023 to Present

Promote and market cleaning services. Make appointments and schedule. Clean any type cleaning job homes, business, commercial etc. Maintain customer relations. Take payment and close the deal. Cashier

99 Cent Only Store - Pomona, CA

September 2022 to May 2023

Immediately informed the manager of any accidents, injuries, or unsafe working conditions. Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.

Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.

Trained team members to work as cashiers in accordance with company policies and procedures. Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change.

Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look. General Merchandise Stocker

Target - Pomona, CA

July 2022 to October 2022

Placed products in the proper storage locations to keep stock areas organized and inventory counts accurate.

Checked sales floor stock levels on a regular basis to ensure that backstock merchandise was replenished before it ran out.

Followed proper safety procedures and immediately informed management of any safety concerns in the warehouse, stockroom, and store.

Separated all of the debris and packaging from the boxes for recycling or disposal. Processed incoming shipments after they arrived by scanning boxes and envelopes and updating the system with a Zebra.

Used RF scanners to track merchandise and double-check container contents. Went through the shelves and removed any products that were defective or expired. Assisted the maintenance team in organizing and cleaning the warehouse, stockroom, and store near the end of the shift.

Assisted customers in finding what they were looking for and transferring oversized items to vehicles. Provided detailed product information and answered customer questions. Beauty Consultant/Makeup Artist

Roxy D's - Pomona, CA

September 2020 to July 2022

Improved operational efficiencies while managing customer requests, store inventory, transactions, new purchase orders, and pricing needs.

Greeted customers with a smile and offered prompt and dedicated assistance. Worked diligently to meet or exceed special goals, such as credit card applications, special donations, and specific product promotions, on a regular basis. Listened to the needs and desires of customers in order to identify and recommend the best products. Assisted customers in choosing and customizing available items to meet their specific needs. Raised brand awareness through event marketing, demonstrations, sales, and brand promotion. Education

General Education

California State University - Fullerton, CA

1998

Pomona High School - Pomona, CA

Skills

• Computer literate Cash Handling

High volume transactions Store merchandise handling Cash drawer balancing Cash register operations

Shelf-cleaning Store cleanliness and appearance

Excellent verbal communication Refunds and exchanges Customer service

• Customer service

• Sales

• Basic math

• Vehicle maintenance

• Communication skills

• Load & unload

• Guest services

• Typing

• Assembly

• Windows

• Front desk

• POS

• Clerical experience

• Hospitality

• Phone etiquette

• Computer skills

• Cooking

• Workday

• Adobe Acrobat

• Proofreading

• Makeup application

• Time management

• Cash register

• Cash handling

• Service writing

• Organizational skills

• Residential Cleaning

Certifications and Licenses

b7501589

January 2020 to January 2024

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