Nursing Home Administrator

Michael E. Walker

* ***** ****** ****: 724-***-****

Ligonier, PA 15658 E-mail Address: ********@*****.***

Objective: To lead and demonstrate quality of care and quality of life initiatives while

maximizing appropriate reimbursement.

Work History

Executive Director, Loyalhanna Care Center, Latrobe, PA

December 2023 to April 2024

Responsible for daily operations of a 143 bed nursing care center and oversight of a 88 bed person care home

Nursing Home Administrator, UPMC Heritage Place, Pittsburgh, PA

February 2016 to December 2023

143 Bed Nursing Facility

Increased census from an average of 95 residents in December 2022 to a current census averaging over 130 residents

Current premium census mix of 40% versus 60% Medicaid

Increased an average CMI score of .99 to an average CMI score of 1.20 since hire

Teamwork approach to achieve a deficiency free annual survey and Holleran’s Highest Honors certificate for resident satisfaction survey in 2019

Lead, participated in the elimination of bed side rails in 2019

Co-authored a business plan for the recruitment and retention of registered nurses

Participate in weekly Risk Management meetings addressing falls, pressure ulcers, medication errors, anti-psychotic medications, and weight loss

Increased Quality Measures from a 2-star rating to a current 5-star rating

Identified a staffing star rating error resulting in an increased star rating of a 4

First year of employment increased revenue by $600,000 versus prior year exceeding budget by $300,000

Proposed/implemented changes to bed complement from semi-private beds to private beds increase short-term revenues

Participated in interior/exterior renovation project of more than 7 million dollars

Participated in mock surveys and policy development.

Nursing Home Administrator, Brookmont, Effort, PA

January 2016 to February 2016, 30-day Interim Administrator

Nursing Home Administrator, Bethlen Home, Ligonier, PA

February 2005 to November 2015

96 Bed Nursing Facility

Participated in the strategic development for Bethlen Communities, a licensed

Continuing Care Retirement Community

Facilitated and oversaw Case Mix Index (CMI) increase from 1.14 to a high of 1.98 under the MDS 2.0, 5.01 version, MDS 3.0, 5.12 version CMI high of 1.21

Increased premium census mix (skilled/private pay) by 40% versus Medical Assistance during years 2009-2015

Increased annual skilled census day from 1,460 in 2000 to a projected skilled census of 7,646 days for 2015

Deficiency free annual surveys for 2009, 2010 and 2013

First nursing home in the state of Pennsylvania to be accredited by Commission on Accreditation of Rehabilitation Facility (CCRC) for person-centered care

Developed and implemented furniture, fixture, and equipment budget for new

replacement facility (775,000, note retired in five years)

Led organization in the development and implementation of a Corporate Compliance Program

In conjunction with labor attorney completed successful labor negotiations for contract years 2002-2007, 2007-2010, 2010-2013 and 2013-2016

Recommended and implemented self-insured unemployment compensation

program

Received Holleran's Consulting Highest Honors certificate for resident/family

satisfaction surveys for short-term and long-term residents in 2010, exceeding

(significantly) 31 of 36 national benchmarks (based on 9,500 skilled nursing

facility surveys)

Assisted in the growth of the organization’s total assets of 7 million dollars to over 33 million dollars from 1999 to fiscal calendar year ending 2014

Completed proforma for Home Health Agency leading to start-up and existing

business operation

Exceeding revenue over expenses budget at the time of resignation.

Nursing Home Administrator, The Patriot, Somerset, PA

April 2004 to September 2004

Responsible for 104 bed nursing facility/76 bed personal care home.

Nursing Home Administrator, Diakon Lutheran Social Ministries, Pennknoll Village, Bedford, PA

December 2003 to March 2004

Responsible for133 bed skilled nursing facility/21 independent cottages.

Nursing Home Administrator, Bethlen Home, Ligonier, PA

September 1999 to December 2003

102 bed nursing facility

Reduced hands-on nursing hours from 4.2 to board approved 3.6 hours

Reduced dietary hours by 40 hours per week

Reorganized the business office operations hiring the organization’s first

Director of finance, hired billing/accounts receivable manager

Restructured nursing administration/admissions department eliminating one

position

Led organization in the development and implementation of the Health Insurance

Portability and Accountability Act (HIPAA)

Converted therapy department from contractual to in-house services

Work jointly with financial, accounting, architectural and marketing consultants

in the development and construction of a $10 million-dollar, 96 bed replacement facility

Participated in the purchase and start-up of a 71-bed personal care home

Assisted the Executive Director in strategic planning.

Nursing Home Administrator, Beverly Enterprises, various locations

October 1992 to August 1999

Positions held – admissions/social services director

Administrator at Meyersdale, Gettysburg, and Oil City

One deficiency free annual survey at Meyersdale Manor

Education

Saint Francis College, Loretto, PA

May 1985

Bachelor of Science Psychology

Minor concentration in biology and business management

References available upon request.

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