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Customer Service Human Resource

Location:
Brooklyn, NY
Salary:
23.00 hr
Posted:
April 19, 2024

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Resume:

Katrina Charles

*** *** **** ****, ********, New York, 11206, 347-***-****, ad44aa@r.postjobfree.com

Objective

·Organized and efficient ER Admissions Registrar, looking to utilize my administrative skills to contribute to an organizations’ growth while advancing my own growth within.

Education

HS DIPLOMA JUNE 1986 BOYS AND GIRLS HIGH SCHOOL

·Academic Studies

Skills & Abilities

·20 Years of facilitating patient registration and admission procedures.

·In depth knowledge of collecting demographic data and verifying insurance information pertaining to patients.

·Skilled in utilizing all available and appropriate resources to complete financial information.

·Proficient in Navi-Care, T-System, Eagle, and Microsoft Office applications.

·Knowledgeable and comfortable using medical terminology.

Experience

EMERGENCY ROOM DEPARTMENT ADMISSION REPRESENTATIVE SUNY DOWNSTATE, BROOKLYN, NY 2004-PRESENT

·Process about 20-40 registrations using Eagle Systems, including but not limited to: Assessing patient insurance coverage and confirming financial approval.

·Responsible for ensuring proper protocols are followed, i.e.: Autopsy consents, Notification of family members, ensure completion of Medical Examiner forms, communication with funeral home to ensure proper release of remains, completion of death certificates via the Department of Health Electronic Death Registration system (EDRS)

·Facilitate, secure and provide transportation, (within the hospital as well to other hospitals), for admitted patients and discharged patients.

·Coordinate bed placement for admitted patients based on their medical condition using Navi-Care system.

·Prepare 400 plus charts alpha and numeric on daily basis for medical records

·Prepare daily census and end of the day, daily activity reports for senior management.

INFORMATION OFFICER SUNY DOWNSTATE BROOKLYN, NY 2003-2004

·Provided health care proxy information to patients, customers and staff via telephone and in person.

· Assigned visitor passes for friends and family of patients admitted to the hospital.

·Provided excellent customer service to all visitors, patients and venders.

Reference upon request



Contact this candidate