ROSA M. ROJAS – GUERRERO

*** *** ***** *****

Perris, CA 92570

310-***-****

ad441q@r.postjobfree.com

SUMMARY OF QUALIFICATIONS: Hardworking, responsible team player with a professional attitude and strong computer background. Experience includes accounts receivables and customer service in multiple industries

EXPERIENCE:

Customer Service 08/18 to Present

Meridian Worldwide, Corona, California

Book orders and audit for accurate rates.

Provide customer service to customers for tracking orders.

Provide customer service to the location stations if any issues come up.

Do revisions on orders as needed.

Provide rate quotes for customers

Account Payable Clerk 10/17 to 08/18

Apple One (Meridian Worldwide Transportation) Corona, California

Printed and reviewed invoices for Order no. and Job no.

Reviewed invoices to make sure that the correct tariff is being used.

Posted invoices to different GL’s and Divisions

Meet deadlines for month end processing.

Verify all expense reports for proper documents.

Mail-out checks in a timely manner to vendors.

Administrative Assistant (Animal Control ) 1/17 to 9/17

City Of Perris, Perris, California

Answered phones and dispatched calls to the Animal control Officers

Provided customer service and issued dog licenses

Made soft collection calls for outstanding dog licenses

Provided customer service for Public Services

Helped convert info from one system to another.

Mailed out renewal notices and past due notices in a timely manner.

Billing Clerk

Rice Services, Corona, California 3/16 to 11/16

Printed & Reviewed Pending Billing Report Weekly (For accurate rating)

Made sure that pay sheets are available to support billing

Generated billing in a timely manner and meeting deadlines

Updated Missing pay sheets daily.

Made sure all billing is scanned and saved into the proper Builders folder.

Processed all service billing

Administrative Assistant

Veolia, Rialto, California 7/15 to 3/16

Reviewed and processed invoices for payment

Prepared and batched invoices and created PO’s

Updated customers account with timely payments

Made soft collections calls for outstanding invoices

Generated customer statements and invoices

Assisted in preparing monthly reports for Commission Group

A/R Collections/ Auditor

Gardner Trucking, Ontario, California 6/14 to 7/15

Audited invoices

Provided POD and BOL documents to customers

Mailed out statements and invoices in a timely manner

Soft Collections

Billing Clerk,

Ajilon (Lineage Logistics) Colton, California 3/14 to 5/14

Audited invoices and made sure all the required documents such as BOLs

And Pods and packing list are provided.

Prepared and batched all invoices and submitted them for payment.

Updated PODs for customers that required it.

Opened and sorted mailed on daily bases.

Made copies of invoices and filed them for future reference.

Billing Clerk,

Ajilon (Fresh and Easy) Riverside, California 1/14 to 3/14

Itemized the costing for items that the company prepared to sell to the public,

Processed this

Produce, Meat, Dairy, Baked goods, and Juice

A/P Clerk

Ajilon (Adesa) Mira Loma, California 10/13 to 12/13

Coded invoices to proper G/L to assure payment in a timely manner

Received cash payments from customers that purchased cars from auction

Received payments from customers that were redeeming their vehicles

Billing Clerk

Ajilon (Western Municipal Water District) Riverside, California 8/11 to 10/13

Provided administrative and customer service support through high volume calls

Performed cashier, administrative, and clerical duties

Processed applications for service, account close-outs and transfers

Enter payments and charges into billing system in a timely manner

Researched billing problems and take action for resolution; contact delinquent customers and arrange payment extensions

Reviewed invoices to make sure the units of usage were billed correctly

Printed and complete service orders in a timely manner

Senior Account Specialist (Accounting/AR/Billing)

BAX Global/D B Schenker Irvine, California 8/94 to 6/10

Audited invoices for accuracy

Mailed out invoices and final notice letters to past due customers

Matched BOL and POD with proper invoices to be mailed out

Arranged payment plans for past due customers

Processed excel billing for high volume customers

Handled customer inquiries and problems

Processed Power Track billing for commercial accounts

Assisted in maintaining customer master file

Charged customer credit cards

Reconciled checks to ensure that funds were correctly applied (research NSF and bad checks) Assisted outside stations with resolving problems with revenue accounting

Maintained computerized index to track accounts receivable documents

EDUCATION:

El Camino College, Torrance, California, 1991-1994

Associate of Arts in Computer Information Systems

Southern California Regional Occupational Center (SCROC), Torrance, California

Certificate in Computer Operations, 1993

Certificate in Computer Word Processing, 1997

Certificate in Computer Applications/ Networking, 1999

SKILLS AND SOFTWARE:

Oracle release 11i, SAP 6.0, Argus, Paymentech (Credit Cards), Procars, Microsoft Word and Excel 2010, AS 400, Powertrack (Syncada), Lotus Notes, Ten Key by Touch, Liberty Net (Imaging System), Microsoft Outlook 2010, CIS Infinity (Version 3), Transaction Central (look up payments), RTL (Payment Processing), Nobel Systems (to search owners), Spanish Speaking, Cash Register, Filling (Liens, Escrow Docs, Direct Pay Forms, Service Orders), Truck Mate 2010, Supply Pro, VAM, Shipping Controller, Meridian Website, Chameleon. BOS, Outlook, M4, NAV

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