Rebecca Neel

*** * * ****** **.

Williamson, GA *0292

678-***-****

ad441l@r.postjobfree.com

Objectives

To use my 27 years of experience and knowledge as a Professional through policy and procedural guidelines; to exceed beyond expectation and continue a successful career by presenting guidance, strength and measured success. Experience

2022 to Present - Staffing-Travel Ops Specialist (Remote) Matrix Medical Network – 9201 E Mountain View Road, Scottsdale AZ

• Provided staffing for multiple work sites for Clinical Solutions using current and new Provider’s to meet requirements, licenses and support to manage the expectation of services required to the client

• Utilized the Clinical Operations Credentialing site to locate Providers with National Registration of Certified Medical Examiners (NRCME) license and states licensed to provide qualified Practioner’s to satisfy requirements to perform duties essential for the client

• Prepared and submitted Assignment Agreements for staff who qualified for working a minimum of four (4) week assignments at job locations for Clinical Solutions

• Created work schedules in When I Work (WIW) to ensure staff and Clinical/Operations Managers were able to view, notify and alter work schedules and have the most current staffing of sites and locations. This was also a tool that would notify staff of any site or location alterations

• After transitioning to the Clinical Care sector, outreach to Provider’s in high need locations for Home visits, encouraging availability be submitted in Aces and communicating to Manager if outreach was requested. Also outreached to former Providers of the company to advise of needs in the area(s) in which they are licensed to promote need and opportunities

• Assisted with getting new Provider’s through education, submitting requests for assistance of the Service Desk, MatixU and QuantaFlo

• Assisted in the roll out of Clinical Care Immersion (CCI), which offers a live virtual classroom to new and former Providers to participate with questions and/answers. Encouraged the benefit of CCI in terms of training and readiness for the field

• Was requested, scheduled and successfully completed the CCI class which would benefit our team and offer better service to our Providers with assistance, understanding and knowledge of the training

• Assist Providers with expeditiously completing the education portion of onboarding for both CCI and Independent Track education

• Continue to build relationships, be an asset and a liaison to Provider’s, Clinical/Operations Managers and Directors as a point of contact

• Attend a weekly Pipeline meeting update for updates on Providers entering preboarding and working through education in onboarding

• Attend and participate in the West Region call, reporting any updates pertaining the region and provide assistance to the Clinical/Operations Managers

• Create Assignment Agreements for Home Care PRN Providers for each region that is requested and track assignments in the Trend Tracker

• Book travel accommodations (flight, rental cars, hotels) for PRN Providers across the United States

• Order supplies for Providers all over the United States as needed

• I provide coverage for the other Specialists on the team, as well as, the Team Lead

• Working currently in ICIMS, ACES, HelloSign, Nursys, SharePoint, Concur Travel and all Microsoft Applications

2012 to 2021 - Staffing / Supply Coordinator, Accounts Payable Addington Enterprises, Inc. (now Brightmoor Nursing Center owned by other Private owners) Brightmoor Nursing Center - 3235 Newnan Road, Griffin, GA 30223 (July 2013-Present) Westbury Health & Rehabilitation Center – McDonough, GA (January 2013-July 2013) Westbury Health & Rehabilitation Center – Conyers, GA (January 2012-January 2013) Worked and transferred upon request of Management to each location

• Develop work schedules for all Registered Nurses, Licensed Practical Nurses and Certified Nursing Assistants in Skilled Nursing Facilities (SNF) based on facility capacity, staff to patient ratios and census

• Ensure staffing module maintains required state hours of Direct Care attributing to the Five Star Rating system for SNF

• Recruit, interview and hire nursing staff and develop an orientation plan of on the job training and employee retention

• Run background checks, check references and administer drug screening on site

• Generate conditional job offers to candidates passing all interview and pre-screen prerequisites

• Approve vacation requests for Nursing staff

• Monitor time and attendance, provide 90 day and annual employee Performance Evaluations, ensure current license and certifications for compliance

• Track and trend Covid-19 positive results of employees and residents during 2020 Pandemic

• Utilize staff from sister facilities to cover staffing needs due to positive employees and avoid hiring agency staffing

• Assist Human Resources with payroll processing by ensuring time card accuracy and applying corrections where necessary

• Reduce overtime costs by utilizing part time and per diem (PRN) employees

• Staff facility based on actual daily census versus facility capacity which controls and reduces company operating costs

• Communicate Direct Care staffing needs and recommendations and analyze acuity of patients along with Director of Nursing to effectively utilize staff

• Review charts of patients receiving Antipsychotic Medications in PointClickCare monthly, update Director of Nursing of any Antipsychotic Medication Evaluation required and report data in Advancing Excellence data tracking program

• Formulate plans of correction for non-compliance of State, Federal and procedural guidelines

• Reconciliation of all vendor accounts invoices

• Bi-monthly submission for payment of Accounts Payable to all vendors

• Expense reporting for all Department Heads

• Reporting of operating expenses of Accounts Payable during monthly Quality Assurance Performance Improvement initiatives along with open positions and staffing variances for the month to substantiate overtime

• OSHA / Workman’s Comp policy and procedures (Transitional Duty)

• Monitor monthly costs of nursing supplies staying at or below budget monthly and reduce when available based on census

• Inventory, order and maintain PAR levels in supply room weekly and stock unit stock rooms daily and as needed

• Initiate cost analysis of products with vendors quarterly for costs adjustments and possible new products 2009 to 2012 - Staffing / Supply Coordinator

Sunbridge Healthcare, Inc.

• Converted the scheduling process from paper to electronic

• Assisted with implementation of new company purchased scheduling and payroll benefit tracking system, Smartlinx

• Travel and training of South Georgia Region of Smartlinx

• Develop work schedules for all Registered Nurses, Licensed Practical Nurses and Certified Nursing Assistants

• Maintain a mandated Georgia required staffing ratio of no less than staff to patient ratio direct care of 2.5 hours, as well as 8.0 hours required daily by a Registered Nurse

• Cover, monitor and approve vacation requests for Nursing staff

• Track time and attendance as well as employee leave of absences working directly with Human Resources to ensure employee benefits are used and exhausted timely

• Reduce overtime costs by utilizing part time and per diem (PRN) employees

• Staff facility based on actual daily census versus facility capacity which controls and reduces company operating costs

• Maintain reports for Administrator and Director of Nursing Services tracking daily census and daily Direct Care hours

• OSHA / Workman’s Comp policy and procedures (Transitional Duty)

• Reporting of operating expenses utilizing monthly spend-down tracking sheets during monthly Quality Assurance initiatives along with open positions and staffing variances for the month to substantiate overtime

• Monitor monthly costs of nursing supplies staying at or below budget monthly and reduce when available based on census

• Inventory, order and maintain PAR levels in supply room weekly and stock unit stock rooms daily and as needed

• Rotate stock and discard expired medications and supplies

• Administrative Assistant to Director of Nursing Services 2006 to 2008 - Production Scheduler

Home Depot Supply

• Scheduled production of custom interior, exterior and special order doors

• Transmitted and activated orders made from sales office and place into production for nine (9) distribution centers in Georgia

• Coordinator with Shipping Department and scheduled delivery dates

• Tracked and trended orders produced by location and order type 1996 to 2006 - Senior Analyst – Schedule & Vacation Planning Airport Customer Services

Delta Air Lines, Inc.

• Flight schedule analysis

• Schedule planning and development based on:

o Number of scheduled flights

o Arrivals and departures

o Aircraft type / Equipment capacity

o Ground time / Aircraft turnaround

o Allocation of employees to each department based on staffing requirements

• Vacation planning and development based on:

o Approved allotments of vacation per shift and department awarded based on seniority

• Human Resources responsibilities requiring constant communication with local and corporate levels of Management and Payroll include but not limited to: o New hires / Resignations / Terminations / Retirement o Promotions / Transfers

o OSHA / Workman’s Comp policy and procedures (Transitional Duty) o Station downsizing / Furlough / Displacement

o Open positions

o Current headcount

o Projected attrition levels

o Customer Service

Skills

• Microsoft Office Suite

• Oracle

• Point Click Care

• McKesson

• Advancing Excellence

• LTC Trend Tracker

References

Available upon request

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