Customer Service Team Leader
Resume:
ZHILA AHMED MOHAMMED SALIH AHMED
Management Administration
A highly organized and hard-working individual looking for a challenging role in a reputable organization to utilize my technical, and management skills for the growth of the organization as well as to enhance my knowledge about new and emerging trends in the IT sector and business management sector EDUCATION
2013 2017
2020 2021
2023 IELTS certificate
WORK EXPERIENCE
2021 present
2011 2012
2019 2020
2018 2020
2020 2020
PERSONAL SKILLS
Networking, negotiating, and problem-solving skills
Able to work on my initiative or as part of a team
Excellent conceptual and analytical skills
Managing tasks and problem-solving skills
Detail oriented, strong organization and a high degree of accuracy
Analysis and Decision-Making skills
Iraqi
Iraq-Sulaymaniyah
27-08-1994
female
*************@*****.***
wedding shop
Manager
1- Promote the store and learn how to deal with customers and convince them 2- Arranging, knowing the customer's requirements, facilitating his order and convincing him Soleimani Company
Sales Department
1- Sales promotion
2- Receiving and welcoming customers
3- Accurate and excellent sales promotion
Apple language institute
teacher assistant
1- coordinated tracking activities; I worked as an assistant professor at the institute to strengthen students' languages and several administrative matters Titanic Hotel
Team leader & supervisor
1- Follow up on customer matters
2- Arrangement of reservations and accuracy in work 3- Screening and training of new employees
4- Monitor the work of employees and give them the necessary instructions for their work 5- Solve the problems of customers coming to the tourist facility and know how to deal with them and satisfy them
Soleimani Company
international exhibition
University of Technology Sulaymaniyah
Management Administration
Languages Department
TOEFL certificate
SOFTWARE SKILLS
Microsoft PowerPoint Microsoft Word
Microsoft excel
LANGUAGES
English Arabic
Kurdish
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