Benjamin Jackson Caesar

(Preferred: Jackson Caesar)

*P.O. Box 1665 Rockville, MD 20849-1665

H/C: 202-***-**** I ad4409@r.postjobfree.com

Work Summary and Skills

Strong leadership example for unforgettable first impressions. Organized and attentive to details. (20+) years of leadership and a wide range of expertise such as; the ability to learn and effectively use internal software, written and verbal communication skills, and creative, proactive, and innovative approaches to problem-solving. Ability to recognize challenges as opportunities, by adapting and embracing inevitable changes such as fast-paced environments and resolving conflicts. (10+) years of front desk and administrative experience. (10+) years of retail/marketing. Proficient in Spanish communication. Knowledgeable and adept at handling confidential and/or sensitive information, (HIPAA compliance). Customer service, recruitment, Management, and Education (Educator/Instructor/Coach). Computer proficiency with Microsoft Office, (Word/Excel), Beginner Macros, Google Chrome, Typing, Notary (MD), bookkeeping, scheduling, accounts/billing.

Education

Bachelor of Music & Associates in Arts 2011

University of the District of Columbia, Washington, DC Diploma, General Education 1993

NW Classen High School, Oklahoma City, Oklahoma

Shenandoah Conservatory Master’s Program (No degree) 2012-14 Shenandoah University, Winchester, VA

Work History and Experience [Front desk/Administrative work/Management] Receptionist/Administrative Asst. Apr. -17 to Aug. 2019 JGL Law Firm, Joseph, Greenwald & Laake- Rockville, MD (Rehired Apr. 22-current)

● Welcome and greet clients and visitors, in person or over the telephone

● Assist clients and guests with attorney’s

● Maintaining security procedures; monitoring logbooks and escorting guests.

● Assist attorneys and staff with filing and intake calls.

● Minimal accounting, (ProLaw) scheduling and bookkeeping. Receptionist/Administrative Asst. (Medical Practice) Apr. 2021 to current Capital Digestive Care- Washington, DC

● Greet and check in patients (collecting personal, medical, and insurance information).

● Manage and monitor incoming calls

● Coordinate physician schedules and maintain patient flow (arrival/delays)

● Protecting and securing patient records and files

● Minimal scheduling (virtual or in-office visits)

● Providing timely, attentive, and upbeat customer service

● Collected patient copay, payments, balances, and minimal billing matters Receptionist/Administrative Asst. (Medical Practice) Aug. -20 to Apr. 2021 Woodmont Psychiatric Associates- Bethesda, MD

● Administration functions include routing incoming calls, faxing, scanning, and mailing.

● Gather patient record information and maintain privacy.

● Coordinating daily physician and patient scheduling (Virtual/in-office visits)

● Collected payments and past-due amounts for upcoming visits

● Providing timely, attentive, and upbeat customer service. Assistant Director Dec. -19 to Apr. 2020

Bach to Rock Music School- McLean, VA

● Support the school director in daily operations

● Carry out administrative functions

Billing, inventory, sales, generating reports.

● Oversee staff, and students, work with clients and parents

Scheduling and appointments

NVT Staffing- Concierge Apr. -16 to (on call)

Verve Health and Fitness, GYM- Front Desk Receptionist Aug. -15 to Mar. 2016 Teacher/Coach, Private Educator 2014- to current

Jackson Caesar Fine Arts Studio/Takelessons.com- Takoma Park, MD

● Teacher of five subjects: Voice, Piano, Spanish, Public Speaking, and Acting

● Specializing in interpretation. (Stylistically, creatively, and dramatically) Jobs held while in Graduate School

Dollar Tree- Inventory Specialist (PT) Apr. -13 to May 2014 Shenandoah University Library- Circulation Desk Asst. May -13 to Aug. 2013 Leadership and management job experiences

PG County Public Schools- Elementary Music Teacher Aug. -19 to Dec 2019 Provide an extra-curricular activity and education in vocal music. Tree of Life Community PCS- Long-term Sub teacher Sept. -14 to May 2015 Teaching Science, Mathematics, and Social Studies. Kelsie Collie Children’s Music Camp- May -07 to Aug 2007 Summer school vocal music teacher/Director, and accompanist during camp. Sprint PCS- Network Technician/Inventory Specialists Aug. -98 to Nov 2004 Assisted with network towers, communication, training, and inventory Blockbuster Music- Assistant Store Manager Jun -96 to Jun 1998 Assistant to store manager, retail, sales, and oversee staff and store operations References

● Chiquita R. Jackson-Grant Family Interpreter 240-***-****

● Paul Milesi Friend Musician 202-***-****

● Stephanie Skidmore Friend Lawfirm 609-***-****